Solved Repeated attempts to fix black screen issue with Logitech Brio webcam on Windows 11


Fiery

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Windows 11 Pro 23H2 22631.3737
I used to have the Logitech C920 that one day refused to work anymore on Win 10, I bought the Brio to replace it, BUT I never managed to get the replacement camera working on Win 10 (I ended up getting a tablet solely for the webcam usage).

Within the past month I have put together a brand new tower with Win 11, and I brought out the Brio webcam again, hoping that this might give me my webcam back on my PC. (I will say I'm thankful I didn't get rid of the tablet). Once again I'm looking at a black screen instead of myself.

I am only going to talk about Win 11, sufficed to say I did all of the same things on Win 10.

I downloaded a fresh copy of LogituneInstall, ran it as admin, gave it all of the appropriate "Allows" rebooted, started the app only to see what was now an all too familiar black screen instead of myself. Uninstalled.
Downloaded the .exe again, tried a different USB port on my tower, installed the app, yet again met with the black screen. Uninstalled.
Deleted the drivers also after the initial install every time after.
Let Microsoft install the drivers, it made no deference, still nothing.
Contacted Logitech (I had told them what I had done prior to contacting them), they told me to uninstall and reinstall.
Put the webcam away, I was only getting frustrated.

Today, I brought out the webcam again, I redid all of the previous steps, except this time I took some screen dumps, because I knew I would end up here with the brains trust.

I have for today's viewing pleasure in no particular order Logitch Driver 2017.png
Best Driver 28.8.2017.png

I know it said Windows had the best driver, I did check the updates just in case, nothing.
ESET & BRIO.png
ESET
Brio Connected.png
It's connected but...

I know it's not going to work

Skype.png
Discord.png
I know, I know

I hope I have this thread in the right channel.

Almost forgot I have Logitunes Logs if anyone needs them
 
Windows Build/Version
Win 11 23H2 Build 22631.2715

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 7 7700X
    Motherboard
    Gigabyte B650M Aorus Elite AX
    Memory
    Corsair 32GB Vengeance 6400
    Graphics Card(s)
    Gigabyte GeForce RTX 3050 OC 8G
    Sound Card
    Creative Sound Blaster Audigy Rx
    Monitor(s) Displays
    Lenovo 31.5" FHD Monitor D32-40 75Hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 980 PCIe Gen3 NVMe M.2 SSD - 1TB
    2 x WD Blue 2.5" Notebook HDD - 1TB 128MB
    PSU
    Thermaltake Toughpower 750W
    Case
    Fractal Design Focus G Mini Case with Window Black
    Cooling
    Deepcool FK120 High-Performance PWM Fan 120mm Black 3 Pack
What do you see if you use the Windows camera APP? Did you ever consider the camera may be faulty, can you test it on a different system to confirm?
 

My Computer

System One

  • OS
    WIN 10 Pro
If you can open the camera app and the screen is still black, I agree that it points to the device being faulty as you could never get it to work on another computer running Windows 10. Just because the computer recognizes the camera's presence doesn't mean the camera is working correctly.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
In all honesty it never occurred to me that the cam might be faulty because it behaved exactly like it's predecessor did. The C920 was working until it didn't anymore, I bought the Brio to replace it, I thought it was the OS, I mean what are the chances of a dead webcam being replaced by a brand new dead webcam?

No, I now live by myself I have my desktop a tablet and a phone, I no longer have a partners PC as a backup to test hardware out on.

Well dang, the warranty is now out, and I've never used the damn webcam lol :lmao::boom: Oh sh*t, now I will have to go and get another one.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 7 7700X
    Motherboard
    Gigabyte B650M Aorus Elite AX
    Memory
    Corsair 32GB Vengeance 6400
    Graphics Card(s)
    Gigabyte GeForce RTX 3050 OC 8G
    Sound Card
    Creative Sound Blaster Audigy Rx
    Monitor(s) Displays
    Lenovo 31.5" FHD Monitor D32-40 75Hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 980 PCIe Gen3 NVMe M.2 SSD - 1TB
    2 x WD Blue 2.5" Notebook HDD - 1TB 128MB
    PSU
    Thermaltake Toughpower 750W
    Case
    Fractal Design Focus G Mini Case with Window Black
    Cooling
    Deepcool FK120 High-Performance PWM Fan 120mm Black 3 Pack
Does the camera have a manual iris on it or some kind of protective sticker on the lens?
 

My Computer

System One

  • OS
    WIN 10 Pro
No, it did have on it that clear plastic film that protects the lens.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 7 7700X
    Motherboard
    Gigabyte B650M Aorus Elite AX
    Memory
    Corsair 32GB Vengeance 6400
    Graphics Card(s)
    Gigabyte GeForce RTX 3050 OC 8G
    Sound Card
    Creative Sound Blaster Audigy Rx
    Monitor(s) Displays
    Lenovo 31.5" FHD Monitor D32-40 75Hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 980 PCIe Gen3 NVMe M.2 SSD - 1TB
    2 x WD Blue 2.5" Notebook HDD - 1TB 128MB
    PSU
    Thermaltake Toughpower 750W
    Case
    Fractal Design Focus G Mini Case with Window Black
    Cooling
    Deepcool FK120 High-Performance PWM Fan 120mm Black 3 Pack
What happens when you open the Windows camera app?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Camera.png
 

My Computer

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  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 7 7700X
    Motherboard
    Gigabyte B650M Aorus Elite AX
    Memory
    Corsair 32GB Vengeance 6400
    Graphics Card(s)
    Gigabyte GeForce RTX 3050 OC 8G
    Sound Card
    Creative Sound Blaster Audigy Rx
    Monitor(s) Displays
    Lenovo 31.5" FHD Monitor D32-40 75Hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 980 PCIe Gen3 NVMe M.2 SSD - 1TB
    2 x WD Blue 2.5" Notebook HDD - 1TB 128MB
    PSU
    Thermaltake Toughpower 750W
    Case
    Fractal Design Focus G Mini Case with Window Black
    Cooling
    Deepcool FK120 High-Performance PWM Fan 120mm Black 3 Pack
Only thing I can suggest is in device manager right click on camera and select uninstall. Check the box to remove driver. Remove any Logitech related software.
Restart with camera unplugged. Plug in the camera and see if windows will install it automatically. It may use a generic driver, but that's ok. Check its presence in device manager. Open camera app to see if it made any difference. Other than that, I could only suspect the device is defective. You might plug it in to a totally different machine to see what happens..
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Only thing I can suggest is in device manager right click on camera and select uninstall. Check the box to remove driver. Remove any Logitech related software.
Restart with camera unplugged. Plug in the camera and see if windows will install it automatically. It may use a generic driver, but that's ok. Check its presence in device manager. Open camera app to see if it made any difference. Other than that, I could only suspect the device is defective. You might plug it in to a totally different machine to see what happens..
I have tried that already, I am going to go with general consensus of a faulty product, thank you everyone for your help.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 7 7700X
    Motherboard
    Gigabyte B650M Aorus Elite AX
    Memory
    Corsair 32GB Vengeance 6400
    Graphics Card(s)
    Gigabyte GeForce RTX 3050 OC 8G
    Sound Card
    Creative Sound Blaster Audigy Rx
    Monitor(s) Displays
    Lenovo 31.5" FHD Monitor D32-40 75Hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 980 PCIe Gen3 NVMe M.2 SSD - 1TB
    2 x WD Blue 2.5" Notebook HDD - 1TB 128MB
    PSU
    Thermaltake Toughpower 750W
    Case
    Fractal Design Focus G Mini Case with Window Black
    Cooling
    Deepcool FK120 High-Performance PWM Fan 120mm Black 3 Pack
Could be a coincidence but I had an old laptop that the camera showed a black image in Windows 7. I thought it might be off, but after some research I managed to find some drivers that worked. Don't search with the model only. Use a utility such as Aida64 to determine the chipset of the camera (many different manufacturers use some specific chipsets rather making their own) and Google that. You can also right-click the camera in Device Manager, go to Properties and find the device IDs. Google them to find drivers.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 64-bit (build 22631.3672)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3672)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
I have the BRIO. I have the same driver you're using. I have no issues using my BRIO. I've been using it for well over 2 years now, and it just works. I use it with Windows Hello to log in to my PC multiple times a day, every day, I use it with video conferencing software (Teams, Zoom, Google Meet, etc.) with no issues, and even the Windows Camera app works with it. I even have it set as a passkey for numerous Google accounts (via Windows Hello).

This may sound like a stupid request, but it comes with a lens blocker for folks who do not want to have their camera used without their permission. Did you put that on the camera? If so, have you flipped up the tab to allow the camera to see you?

Also, are you connecting the USB cable to a port on the new PC in the back, or the front? Are you using a USB hub? Have you simply tried replacing it with another USB Type-C cable?

FWIW - The LogiTune software is not necessary, though it does help with checking for updated firmware, and setting default settings for the camera to use when broadcasting. I do not let LogiTune run automatically as most videoconferencing software have their own fine tuning capabilities, but if I'm gonna use Teams, I'll run LogitTune first so it uses the defaults from LogiTune (in terms of camera angle, brightness, and view angle) as Teams rather sucks doing all that.

Get back with the answers and we can go forward - it may be a bad camera, but I suspect more it is either a bad cable or else something little like that.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
I would check the privacy switch. I had have some customers complaining their laptop camera wasn't working only to find out it was disabled or the privacy switch was in off position.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 64-bit (build 22631.3672)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3672)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Could be a coincidence but I had an old laptop that the camera showed a black image in Windows 7. I thought it might be off, but after some research I managed to find some drivers that worked. Don't search with the model only. Use a utility such as Aida64 to determine the chipset of the camera (many different manufacturers use some specific chipsets rather making their own) and Google that. You can also right-click the camera in Device Manager, go to Properties and find the device IDs. Google them to find drivers.
Sorry boys and girls, I threw it in the bin on Monday and have ordered a new one.
This may sound like a stupid request, but it comes with a lens blocker for folks who do not want to have their camera used without their permission. Did you put that on the camera? If so, have you flipped up the tab to allow the camera to see you?
I would check the privacy switch. I had have some customers complaining their laptop camera wasn't working only to find out it was disabled or the privacy switch was in off position.
The model I had didn't have a switch per say, it had a removable flap type thing that just sat on the camera
FWIW - The LogiTune software is not necessary, though it does help with checking for updated firmware, and setting default settings for the camera to use when broadcasting. I do not let LogiTune run automatically as most videoconferencing software have their own fine tuning capabilities, but if I'm gonna use Teams, I'll run LogitTune first so it uses the defaults from LogiTune (in terms of camera angle, brightness, and view angle) as Teams rather sucks doing all that.
I never got to that stage with this webcam (actually using it)
Let Microsoft install the drivers, it made no deference, still nothing.
Oh, I made a spelling error 😊
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 7 7700X
    Motherboard
    Gigabyte B650M Aorus Elite AX
    Memory
    Corsair 32GB Vengeance 6400
    Graphics Card(s)
    Gigabyte GeForce RTX 3050 OC 8G
    Sound Card
    Creative Sound Blaster Audigy Rx
    Monitor(s) Displays
    Lenovo 31.5" FHD Monitor D32-40 75Hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 980 PCIe Gen3 NVMe M.2 SSD - 1TB
    2 x WD Blue 2.5" Notebook HDD - 1TB 128MB
    PSU
    Thermaltake Toughpower 750W
    Case
    Fractal Design Focus G Mini Case with Window Black
    Cooling
    Deepcool FK120 High-Performance PWM Fan 120mm Black 3 Pack
A Permission thing, perhaps? 🤷‍♂️

0005700.png
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
Sorry boys and girls, I threw it in the bin on Monday and have ordered a new one.

You threw it away?

Because I would be willing to buy it lol.

Oh, snap - is it possible you somehow received an NTSC version instead of PAL? Oh, wait, no, it has a setting in LogiTune that allows you to pick that. NM.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 7 7700X
    Motherboard
    Gigabyte B650M Aorus Elite AX
    Memory
    Corsair 32GB Vengeance 6400
    Graphics Card(s)
    Gigabyte GeForce RTX 3050 OC 8G
    Sound Card
    Creative Sound Blaster Audigy Rx
    Monitor(s) Displays
    Lenovo 31.5" FHD Monitor D32-40 75Hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 980 PCIe Gen3 NVMe M.2 SSD - 1TB
    2 x WD Blue 2.5" Notebook HDD - 1TB 128MB
    PSU
    Thermaltake Toughpower 750W
    Case
    Fractal Design Focus G Mini Case with Window Black
    Cooling
    Deepcool FK120 High-Performance PWM Fan 120mm Black 3 Pack
FYI, randomly my BRIO failed to initialize when logging into Windows (facial recognition). The fix was to unplug and plug back into the USB port. However, recently there was a firmware update, and the issue seems to have thus far disappeared. Whatever was going on with mine stated about 8 months ago. But as I said, now is all good, and especially after this last firmware update. There was also an app (LogiTune) update around the same time... 25 Oct 2023.

Just FYI.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Win 10 Pro 22H2 (build 19045.2130)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
    Monitor(s) Displays
    Dell U2415 (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
    PSU
    EVGA Super Nova 1000 P2 (1000 watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H100i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech MK 710
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    This is my backup system.
There was also an app (LogiTune) update around the same time... 25 Oct 2023.

LMFAO - glad you wrote that, it's been longer than that sine I actually ran LogiTune. Sure enough, there is an update waiting....
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

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