Privacy and Security Run TPM Troubleshooter in Windows 11

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TPM_banner.png

This tutorial will show you how to run the TPM Troubleshooter in Windows 11.

The TPM Troubleshooter is no longer available in Windows 11 24H2. However, the Windows Security page will still show any issues found with the TPM.



Windows 11 requires a Trusted Platform Module (TPM) version 2.0 or higher.

Trusted Platform Module (TPM) technology is designed to provide hardware-based, security-related functions. A TPM chip is a secure crypto-processor that is designed to carry out cryptographic operations. The chip includes multiple physical security mechanisms to make it tamper resistant, and malicious software is unable to tamper with the security functions of the TPM.

If your trusted platform module (TPM) isn't working properly you may see an error message and need to troubleshoot it.

Starting with Windows 11 build 25905 (Canary), Microsoft has added a TPM Troubleshooter to help find and fix problems with your TPM.

Reference:


Here's How:

1 Open Windows Security.

2 Click/tap on Device security. (see screenshot below)

TPM_Troubleshooter-1.png

3 Under Security processor, click/tap on the Security processor details link. (see screenshot below)

TPM_Troubleshooter-2.png

4 Under Status, click/tap on the Security processor troubleshooting link. (see screenshot below)

TPM_Troubleshooter-3.png

5 Under TPM Troubleshooter, click/tap on the Run button. (see screenshot below)

TPM_Troubleshooter-4.png

6 Follow any other provided instructions based on the troubleshooter's findings. (see screenshot below)

TPM_Troubleshooter-5.png


That's it,
Shawn Brink


 
Last edited:
  • Always use functionality in the operating system (such as TPM.msc) to the clear the TPM. Don't clear the TPM directly from UEFI
 

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Hi Shawn. My Security Processor Troubleshooting page looks a little different than yours. I see no TPM Troubleshooter.

1731041148777.png


However, I noticed Core Isolation has an alarm indicating Memory integrity is off due to a few old "incompatible" drivers. Is that related to any of this?
 

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Hello @Fretman, :alien:

It appears the TPM Troubleshooter is no longer available.

The Core Isolation setting below would be unrelated to the TPM.

 

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