Running the Netflix app in Windows 11 - U7361-1254-80072EE2 error


King Mustard

King Mustard

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8:19 PM
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OS
Windows 11
When I try to play a video, I get a U7361-1254-80072EE2 error.

My computer is fully up-to-date, as is the app, and I have restarted the system.

Browsers work fine, the app does not.

Do I just need to wait for an app update so the DRM (presumably that is the real issue) works again with Windows 11?
 
Windows Build/Version
Windows 11 21H2 Build 22000.258 (Oct 2021)
Last edited:

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Try not using the app, if you just use Edge or your preferred browser to go to the Netflix home page and login you should be able to view films/ shows etc without needing an app. This works for me on Win 11 (supported hardware platform) the same way it has worked since Win 7. Also if you are using a VPN try disabling it temporarily to see if that is causing an issue.
 

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DigitalGoat said:
Try not using the app, if you just use Edge or your preferred browser to go to the Netflix home page and login you should be able to view films/ shows etc without needing an app. This works for me on Win 11 (supported hardware platform) the same way it has worked since Win 7. Also if you are using a VPN try disabling it temporarily to see if that is causing an issue.
Click to expand...
Works for me using Firefox too -- forget the actual app for the moment - W11 is just too new for 3rd party people to get everything to work properly - especially as new builds coming out frequently. Now it's "Nearer" RTM you'll probably find it will get fixed fairly soon. Mine works both with Vpn (NordVpn) and without.

Cheers
jimbo
 

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The Netflix apps works fine on my clean install Win 11 laptop. Maybe try an uninstall/reinstall.
 

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Just checked, Works fine for me, I used to use the browser but it doesnt support 5.1 audio like the windows app does :)
 

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