Samsung magician Firmware Update stuck after 2.5 hours.

MCHome · Jul 3, 2025

I have been requested to update the firmware for my SSD's by Samsung Magician. I clicked to update ALL and after 2.5 hours it still says Firmware Update in Progress.
I have a 400mbps Internet, so download speed it not the problem. It seems to be stuck somewhere. I restarted the PC, and it seems to work OK, but the update has not been done.
I am running Trend Micro Maximum Security as my AntiVirus, but AI seems to imply that this should not be a problem.

Anyone else encountered this problem and got a solution. I am reluctant to try again.

FreeBooter · Jul 3, 2025

For the upgrade to happen Firmware needs to be downloaded on your storage drive because it was only downloading, so there was no firmware upgrade.

afriswiss · Jul 3, 2025

Same here. Update the drives one by one, instead of clicking 'update all'. The installation takes just a few seconds. Then it shuts down the PC. Start it up again, repeat for the next drive. If you get a red 'failed to update' error just close Magician (make sure the app is quit entirely), open it again and it should work next time. The issue seems to be with updating all drives at once.

user371 · Jul 3, 2025

afriswiss said:
Same here. Update the drives one by one, instead of clicking 'update all'. The installation takes just a few seconds. Then it shuts down the PC. Start it up again, repeat for the next drive. If you get a red 'failed to update' error just close Magician (make sure the app is quit entirely), open it again and it should work next time. The issue seems to be with updating all drives at once.

Thank you, updating one by one worked perfectly!

BrianInEngland · Jul 3, 2025

Tried to update one 990, got the Failed to update message
Closed and restarted Magician, it's ok now

rmart911 · Jul 3, 2025

Tried updating each drive one at a time, get the red failed to update message.
Closed Magician, restarted, rinse and repeat.
Rebooted, again attempted to update the firmware same thing.

Firmware is still not updated.

XxXxX · Jul 3, 2025

rmart911 said:
Tried updating each drive one at a time, get the red failed to update message.
Closed Magician, restarted, rinse and repeat.
Rebooted, again attempted to update the firmware same thing.

Firmware is still not updated.

have you tried the drive firmware update in safe mode.

best of luck, Steve ..

rmart911 · Jul 3, 2025

Booted into safe mode, tried to run Magician, program wouldn't run. Tried again as administrator, same thing.

XxXxX · Jul 4, 2025

rmart911 said:
Booted into safe mode, tried to run Magician, program wouldn't run. Tried again as administrator, same thing.

please have a look at this thread with similar issues as you.

Samsung 990 Pro Firmware update & Samsung NVME driver

I upgraded my HP All In One desktop to a Samsung 990 Pro NVME. A firmware updat was released and according to Samsung I cannot install it due to the Intel VMD controller srivers insstalled. There is no way in the bios to disable them. The NVME drive is using the MS driver in the attachment...

www.elevenforum.com

best of luck, Steve ..

rmart911 · Jul 4, 2025

There was an option to download the iso directly but Windows Disc Image Burner doesn't see USB drives, only installed CD/DVD-ROM drives.
So I tried Rufus but Rufus generates a message that the downloaded iso fails some test and may have malware.

I tried running Magician again this morning, same thing.
I rebooted and ran Magician again and the option to upgrade the firmware is gone. Still running 4B2QJXD7

hdmi · Jul 4, 2025

rmart911 said:
There was an option to download the iso directly but Windows Disc Image Burner doesn't see USB drives, only installed CD/DVD-ROM drives.
So I tried Rufus but Rufus generates a message that the downloaded iso fails some test and may have malware.

I tried running Magician again this morning, same thing.
I rebooted and ran Magician again and the option to upgrade the firmware is gone. Still running 4B2QJXD7

https://semiconductor.samsung.com/resources/user-manual/Firmware_Update_Utility_UserManual.pdf

Josey Wales · Jul 4, 2025

I have found that if you install Magician and do not let it start with windows that it will update the firmware but it will download it first then you will have to shut down your PC.

hdmi · Jul 4, 2025

rmart911 · Jul 4, 2025

The video was the solution!
Burned the ISO to a USB stick using Rufus.
Entered BIOS and disabled VDM
Changed boot drive to USB, rebooted, followed prompts.
Exited, re-entered BIOS, enabled VDM changed back to Windows Boot Manager, rebooted.
Checked Magician and it shows the latest firmware having been applied.

Thank you. :)

Wolfzz · Jul 6, 2025

They must of pulled the new firmware as Samsung Magician now shows I have the latest firmware

rmart911 · Jul 6, 2025

That's what I saw. I'm guessing they pulled the firmware update not because the update was bad but the installation process was unreliable.
Some people had success, others had to jump through too many hoops, for others it didn't work at all (like me).

Downloading the iso, burning it to a usb flash drive, turning off VMD in the BIOS, and booting to the flash drive worked for me.
See the video.

Iso at Tool & Software Download | Samsung Semiconductor USA

Samsung magician Firmware Update stuck after 2.5 hours.

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