Samsung Smart Switch install fails


Twerps

Member
Local time
5:41 AM
Posts
2
OS
Windows 11 pro
I am attempting to install Samsung Smart Switch version 4.3.23011.1

This error message results
Samsung install.jpg
So downloaded the file from the MS site. Installing that file gives a similar message
MS install.jpg
The x64 version installs ok but the Samsung Smart Switch seems to want the x86 file

Can anyone suggest a fix please?
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Chillblast
    CPU
    Intel Core i9 13900K Raptor Lake-S
    Motherboard
    Gigabyte Z790 AORUS ELITE AX Intel
    Memory
    Kingston FURY Beast 32GB (2x 16GB) 6000MHz DDR5
    Graphics Card(s)
    Choice GeForce GTX 1650 4GB
    Monitor(s) Displays
    Asus and Hannspree
    Screen Resolution
    1920*1080 and 1440*900
    Hard Drives
    Kingston NV2 2TB M.2-2280 PCIe 4.0 x4 NVMe SSD
    PSU
    Corsair RM750x 750W Modular 80+ Gold
    Case
    Fractal Design Meshify C Full Tower Case -
    Cooling
    Fractal Cool Lumen S36 V2 360mm AIO CPU Liquid Cooler
    Keyboard
    Logitech K540
    Mouse
    Logitech M310
    Internet Speed
    320Mbps
    Browser
    Edge
    Antivirus
    AVG free

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Thanks for the suggestion. Unfortunately I have tried everything recommended.
Even re-loaded Windows 11
The suggested action was
Uninstall all of the Microsoft Visual C++ Redistributable Packages from the PC, 2005, 2008, etc., both x86 and x64
- Install only Microsoft Visual C++ 2008 SP1 Redistributable Package (x86), regardless if the PC/W is x86 or x 64
- Install Smart Switch

It is the second stage that is causing the problem (install the x86 package) and gives the top error message in my post above

Any suggestions how to install successfully? The x64 will install with no problem
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Chillblast
    CPU
    Intel Core i9 13900K Raptor Lake-S
    Motherboard
    Gigabyte Z790 AORUS ELITE AX Intel
    Memory
    Kingston FURY Beast 32GB (2x 16GB) 6000MHz DDR5
    Graphics Card(s)
    Choice GeForce GTX 1650 4GB
    Monitor(s) Displays
    Asus and Hannspree
    Screen Resolution
    1920*1080 and 1440*900
    Hard Drives
    Kingston NV2 2TB M.2-2280 PCIe 4.0 x4 NVMe SSD
    PSU
    Corsair RM750x 750W Modular 80+ Gold
    Case
    Fractal Design Meshify C Full Tower Case -
    Cooling
    Fractal Cool Lumen S36 V2 360mm AIO CPU Liquid Cooler
    Keyboard
    Logitech K540
    Mouse
    Logitech M310
    Internet Speed
    320Mbps
    Browser
    Edge
    Antivirus
    AVG free

Latest Support Threads

Back
Top Bottom