Thanks for the suggestion. Unfortunately I have tried everything recommended.
Even re-loaded Windows 11
The suggested action was
Uninstall all of the Microsoft Visual C++ Redistributable Packages from the PC, 2005, 2008, etc., both x86 and x64
- Install only Microsoft Visual C++ 2008 SP1 Redistributable Package (x86), regardless if the PC/W is x86 or x 64
- Install Smart Switch
It is the second stage that is causing the problem (install the x86 package) and gives the top error message in my post above
Any suggestions how to install successfully? The x64 will install with no problem