Second monitor wakes up at the wrong resolution


Roxxen

Member
Local time
12:31 AM
Posts
2
OS
Windows 11 Pro
So, this issue has really been plaguing me for a while now...

About 80-90% of the time, after my dual monitor setup has gone to sleep for inactivity, I move the mouse to wake them up and the 2nd monitor defaults to a lower resolution, refresh rate, and colour space. I power cycle the monitor to get back to the correct settings.

Specs:
i7 12700KF, Gigabyte Z690 AORUS Elite DDR4, 32GB Corsair 3200mhz, MSI RX 6700 XT.
Windows 11 Pro, all latest updates, latest BIOS, clean gfx drivers installed with DDU multiple times.
Monitor 1: AOC CU342GX 34" Ultra-wide, 3440x1440 @ 144hz, 10-bit, RGB, v1.4 DP cable.
Monitor 2: ViewSonic VA2719-2K-SMHD 27", 2560x1440 @ 60Hz, 10-bit, RGB, v1.4 DP cable.

The 2nd monitor (Viewsonic) defaults to: 1920x1080 @ 30Hz, 8-Bit, YCbCr422.
Once I power cycle just the Viewsonic monitor it goes back to the correct specs.

Been happening for about 5-6 months, I'm pretty sure it has only happened since Windows 11, but have replaced the graphics card at a similar time (old one was a 2080ti).

Any tips are VERY much appreciated!!!
 
Windows Build/Version
Windows 11 Pro 22H2 22621.755

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7 12700KF32GB Corsair 3200 DDR4Sapphire AMD RX 7900 XT Reference
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Built myself
CPU
Intel Core i7 12700KF
Motherboard
Gigabyte Z690 AORUS Elite DDR4
Memory
32GB Corsair 3200 DDR4
Graphics Card(s)
Sapphire AMD RX 7900 XT Reference
Monitor(s) Displays
AOC 34" Ultra-Wide CU342GX & ViewSonic 27" VA279-2K-SMHD
Screen Resolution
3440x1440 @ 144 Hz
Hard Drives
Kingston 1TB KC3000
PSU
Corsair RM750x (2021)
Case
Fractal Design Define R2
Cooling
EK AIO 3x Fans with 6x Case fans
Keyboard
Corsair K70 RGB MK.2
Mouse
SteelSeries Rival 600
Internet Speed
250/25 Mbps
Browser
Edge
Random thought - Tried using HDMI on the Viewsonic?
 

My Computers My Computers

  • At a glance

    Windows 11 22H2 OS Build 22623.1095AMD Ryzen 7 3800X16GB Corsair Vengeance LPX DDR4 @3000MhzASUS - GeForce RTX 3070 Ti 8 GB TUF GAMING OC
    OS
    Windows 11 22H2 OS Build 22623.1095
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 7 3800X
    Motherboard
    Asus PRIME B350-PLUS
    Memory
    16GB Corsair Vengeance LPX DDR4 @3000Mhz
    Graphics Card(s)
    ASUS - GeForce RTX 3070 Ti 8 GB TUF GAMING OC
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Acer KA241
    Screen Resolution
    1920 x 1080 @60Hz
    Hard Drives
    240GB PNY CS900 SSD - OS
    2 x 1TB Crucial MX500 SSD
    1 x 500GB Crucial MX300 SSD
    2TB Seagate ST2000DM001-1ER164
    2TB Seagate ST2000DM008-2FR102
    PSU
    750 Watt Corsair TX750 Plus
    Case
    Cooler Master 690 III
    Cooling
    Akasa AK98 5 Case Fans
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    Logitech K270 - wireless
    Mouse
    Logitech - M185 wireless
    Internet Speed
    BT Fibre 75 Mbps
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    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
  • At a glance

    Windows 11 Pro 22H2 build 22621.900Intel i5 - 1040016GB of HyperX Fury @ 2133 MhzEVGA 6GB GTX 1060.
    Operating System
    Windows 11 Pro 22H2 build 22621.900
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
    Graphics card(s)
    EVGA 6GB GTX 1060.
    Sound Card
    Builtin
    Monitor(s) Displays
    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 265 Watt PSU)
    Case
    Inspiron Small Desktop
    Cooling
    Dell stock cooler
    Keyboard
    Dell
    Mouse
    Dell
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
Hey Roxxen, I just subscribed to comment on this. I have been having this problem too with an almost identical ViewSonic monitor (VG2719-2K), but I have NVIDA GPU.

I have 3 monitors and it's the only monitor that does it, definitely since Windows 11 installed.

So maybe ViewSonic monitor driver, here are the details:

Provider: ViewSonic
Date: 18/01/2022
Version: 1.5.0.0

I checked and installed the latest driver from the VS site but it's just the same version.
 

My Computer My Computer

At a glance

Windows 11Intel i7-10700K32GBRTX 2070 Super
OS
Windows 11
Computer type
PC/Desktop
CPU
Intel i7-10700K
Motherboard
ASUS ROG STRIX Z490-E Gaming
Memory
32GB
Graphics Card(s)
RTX 2070 Super
Monitor(s) Displays
Dell U3415W, ASUS VE 228H, ViewSonic VG2719-2K
Screen Resolution
3440x1440, 1920x1080, 2560x1440
Hard Drives
Samsung SSD 960 Pro 512GB, SSD 970 EVO Plus 1TB
PSU
Yes
Case
Tower
Cooling
Corsair H150i Pro XT AIO
Keyboard
Logitech Craft
Mouse
Logitech MX Master 3
Internet Speed
20/1
Browser
Edge
Antivirus
Windows Security
@meppy welcome to eleven forums.
 

My Computers My Computers

  • At a glance

    Windows 11 25H2 26200.7705Intel core I7 670032gbytes DDR4 1066mhz dualnvidia GT730
    OS
    Windows 11 25H2 26200.7705
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell xps8910
    CPU
    Intel core I7 6700
    Motherboard
    OWPMFG Z170 Skylake
    Memory
    32gbytes DDR4 1066mhz dual
    Graphics Card(s)
    nvidia GT730
    Sound Card
    Nvidia GK 208
    Monitor(s) Displays
    Dell del40e8
    Screen Resolution
    1920X1080
    Hard Drives
    Intel M.2 512G NVME / Samsung SSD 850 250G / Toshiba 1TB / WD 1TB
    PSU
    450W
    Case
    Mid
    Cooling
    Standard
    Keyboard
    Wired Perixx
    Mouse
    Logitech wireless MX Master
    Internet Speed
    150 Mbs Starlink
    Browser
    Firefox and Edge
    Antivirus
    Windows defender
  • At a glance

    Windows 11 Pro 25H2 26200.6584Intel Celeron N4500 @ 1.10 GHz4.00 GBOn board
    Operating System
    Windows 11 Pro 25H2 26200.6584
    Computer type
    Laptop
    Manufacturer/Model
    Asus BR1100CKA
    CPU
    Intel Celeron N4500 @ 1.10 GHz
    Motherboard
    Asustek
    Memory
    4.00 GB
    Graphics card(s)
    On board
    Sound Card
    On board
    Monitor(s) Displays
    standard
    Screen Resolution
    1366x768
    Hard Drives
    Crucial 500Gb NVME M.2 SSD / 58GB Factory SSD
    Case
    Laptop
    Cooling
    Heatsink
    Keyboard
    Builtin
    Mouse
    Touchpad
    Internet Speed
    25mbs/Viasat
    Browser
    Edge/Firefox
    Antivirus
    Windows

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Random thought - Tried using HDMI on the Viewsonic?
Hey Clam, thanks for the suggestion. I've switched to a HDMI cable and been using it for a while now and no issues!

One thing I noticed as soon as I swapped over, when the monitors wake from sleep it no longer makes the "da-dink' noise like there is a new device plugged in.

So obviously some sort of compatibility issue with Viewsonic / Windows 11 using DP. Being my 2nd monitor I am happy to keep it on HDMI, I'm still using my main gaming monitor on DP which still works fine.
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7 12700KF32GB Corsair 3200 DDR4Sapphire AMD RX 7900 XT Reference
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Built myself
CPU
Intel Core i7 12700KF
Motherboard
Gigabyte Z690 AORUS Elite DDR4
Memory
32GB Corsair 3200 DDR4
Graphics Card(s)
Sapphire AMD RX 7900 XT Reference
Monitor(s) Displays
AOC 34" Ultra-Wide CU342GX & ViewSonic 27" VA279-2K-SMHD
Screen Resolution
3440x1440 @ 144 Hz
Hard Drives
Kingston 1TB KC3000
PSU
Corsair RM750x (2021)
Case
Fractal Design Define R2
Cooling
EK AIO 3x Fans with 6x Case fans
Keyboard
Corsair K70 RGB MK.2
Mouse
SteelSeries Rival 600
Internet Speed
250/25 Mbps
Browser
Edge
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