Secondary hard disk suddenly interferes with print processes.


robobrain

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Local time
7:09 AM
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1
OS
Windows 11
Windows Version 21H2.

My computer was working fine, no problems with printing, and when I tried to add a new Brother printer, it kept crashing my print spool services. None of the virtual printers (The print to pdf, print to onenote etc) work either. So, after trying a variety of troubleshooting tips, I decided to do a clean install. However, something interesting happenned while I was in the process. I disconnected my secondary hard disk before the reset, and the print processes started working like magic, but when I plugged the secondary hard disk back the problem also came back.

I never came across this oddity before, so I thought I should share it.

I did end up clean installing windows 11 and print processes work while the secondary hard disk is connected to MOBO.

I gotta say, I like the aesthetic of Win11, but oh boy, it is a chore with all the bugs.

If anyone has any insight as to the cause of this bug so as to prevent it from occurring in the future, it'd be greatly appreciated.
 

My Computer

System One

  • OS
    Windows 11

johnlgalt

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In order to provide possible insight, we need more details. You don't have your system specs listed, so we have no idea beyond the fact that you have a computer and a secondary hard drive.

At the very least, it *seems* as if your secondary hard drive is an external one that you're connecting via USB, perhaps? And did you build or buy the system, did it come with Windows 10 or Windows 11 pre-installed, are all the drivers up to date, etc.

Since you've already got it working, I'd chalk it up to one of those idiosyncrasies that Windows throws up every now and again. If it was still not working, we could probably help diagnose the issue more readily, but since it is gone, unless someone finds an exact reference to your hardware and the exact same bug, it will be mostly speculation on our parts.

Still, if you're curious (and I know I am) then listing out your hardware is a good first step to analyze the situation.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * Corsair Vengeance 32 GB 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D02 280 Hz QHD | Eve Spectrum ES07D03 4K Gaming Monitor
    Screen Resolution
    1440p | 4k
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3 for Business
    Internet Speed
    Logitech MX Master 3 for Business
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    Windows 10 x64 Pro build 21H1
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master (shared) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
    Browser
    Edge Chromium | Chrome | Firefox Nightly | Brave
    Antivirus
    Defender + MB4
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