Solved Shared drive problem - error x80004005


csanii

Member
Local time
3:03 PM
Posts
3
OS
Win11 Pro 64Bit
I have 5 (3 desktops + 2 laptops) Win11 25H2 64Bit machines running Home or Pro, with latest updates.
All are in same workgroup, and some have the network set as Private while others have it set as Public.
2 desktops are wired to the router and 1 is on wifi. The laptops use wifi.

The problem machine is a Win11 Home laptop with a Private network setup.

The drive is connected to an ASUS router via USB3 and being shared via Samba (not v1).
A) The working machines can access the shared drive via Windows Explorer and selecting Network (for machines with file sharing ON).
B) The working machines can also access the drive via \\routername, \\shareddrivename or \\<IP address> regardless if file sharing on the desktop/laptop is ON or OFF.

For the "ALL NETWORKS" setting section, 128Bit encryption is ON and Password Protection is ON.

On the 4 working machines, when connecting to the drive a window pops up asking for a userid/password.

The problem machine can't see the drive in Windows Explorer and gets a x80004005 error when trying to access the drive by using methods listed in (B) so it never gets the userid/passwd popup.

I tried a variety of settings on the "problem" laptop but even when seemingly identical to any of the other machines it still can't "see" the drive.

The 4 working machines use Microsoft Defender while the problem machine has Norton as the firewall/AV. But even after disabling Norton the machine can not see the shared drive.

What do I need to do so that all 5 machines can see the shared drive ?
 
Windows Build/Version
26200.8655/Win11 25H2 64Bit Home edition

My Computer My Computer

At a glance

Win11 Pro 64BitAMD Ryzen 560032GBNvidia 1070
OS
Win11 Pro 64Bit
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
AMD Ryzen 5600
Motherboard
Gigabyte Aorus Elite Wifi
Memory
32GB
Graphics Card(s)
Nvidia 1070
Sound Card
MB
Monitor(s) Displays
Sony 3D display
Screen Resolution
1920x1080
Hard Drives
Western Digital
Unfortunately that is one of the most generic and useless errors you can get.
I'd start with the usual commands to check for OS corruption

Code:
sfc /SCANNOW
chkdsk /f
 

My Computer My Computer

At a glance

Linux Mint
OS
Linux Mint
Computer type
Laptop
Manufacturer/Model
System76 Lemur Pro
Thanks for helping out.
I ran the sfc and chkdsk and no issues found...but now the machine can see the shared drive in the Windows Explorer but it gets "a x80070035 The network path was not found" error. Using \\router, \\shreddrive or \\<IP address> still gets the 0x80004005 error.

Hard to believe that we can have AI on machines but still get problems with basic functions like file sharing and a useless error messages to diagnose the root cause.
 

My Computer My Computer

At a glance

Win11 Pro 64BitAMD Ryzen 560032GBNvidia 1070
OS
Win11 Pro 64Bit
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
AMD Ryzen 5600
Motherboard
Gigabyte Aorus Elite Wifi
Memory
32GB
Graphics Card(s)
Nvidia 1070
Sound Card
MB
Monitor(s) Displays
Sony 3D display
Screen Resolution
1920x1080
Hard Drives
Western Digital
Try to disable SMB signing on a machine that is not working. From an administrative PowerShell session:

Powershell:
Set-SmbClientConfiguration -EnableSecuritySignature $false -RequireSecuritySignature $false
Set-SmbServerConfiguration -EnableSecuritySignature $false -RequireSecuritySignature $false

If that brings no joy, run through @Try3's network checklist thingy.

 

My Computer My Computer

At a glance

Windows 11 Pro 25H212th Gen Core i7-1260P64 GB Micron PC4-25600Intel Iris Xe Graphics
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Intel NUC12WSHi7
CPU
12th Gen Core i7-1260P
Motherboard
NUC12WSBi7
Memory
64 GB Micron PC4-25600
Graphics Card(s)
Intel Iris Xe Graphics
Sound Card
on-board Realtek HD Audio
Monitor(s) Displays
Dell U3219Q
Screen Resolution
3840 x 2160
Hard Drives
Samsung SSD 990 PRO 1TB
Crucial MX500 2 TB
Antivirus
Microsoft Defender
Isn't that the link I posted?
 

My Computer My Computer

At a glance

Windows 11 Pro 25H212th Gen Core i7-1260P64 GB Micron PC4-25600Intel Iris Xe Graphics
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Intel NUC12WSHi7
CPU
12th Gen Core i7-1260P
Motherboard
NUC12WSBi7
Memory
64 GB Micron PC4-25600
Graphics Card(s)
Intel Iris Xe Graphics
Sound Card
on-board Realtek HD Audio
Monitor(s) Displays
Dell U3219Q
Screen Resolution
3840 x 2160
Hard Drives
Samsung SSD 990 PRO 1TB
Crucial MX500 2 TB
Antivirus
Microsoft Defender
Try to disable SMB signing on a machine that is not working. From an administrative PowerShell session:

Powershell:
Set-SmbClientConfiguration -EnableSecuritySignature $false -RequireSecuritySignature $false
Set-SmbServerConfiguration -EnableSecuritySignature $false -RequireSecuritySignature $false

If that brings no joy, run through @Try3's network checklist thingy.


The Powershell commands solved the problem. THANK YOU!
Not sure how the average person is supposed to figure stuff like this out.
 

My Computer My Computer

At a glance

Win11 Pro 64BitAMD Ryzen 560032GBNvidia 1070
OS
Win11 Pro 64Bit
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
AMD Ryzen 5600
Motherboard
Gigabyte Aorus Elite Wifi
Memory
32GB
Graphics Card(s)
Nvidia 1070
Sound Card
MB
Monitor(s) Displays
Sony 3D display
Screen Resolution
1920x1080
Hard Drives
Western Digital
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