Some buttons not working on some apps


JKAVS

Member
Local time
6:48 AM
Posts
7
OS
Windows 11
I've noticed an occasional problem where some buttons are not working. This happens sometimes and seems to be restricted to the built in apps of Windows.

The newest instance of the problem was when I tried to close Notepad. I clicked the close button and the dialog asking if I wanted to save appeared. I tried clicking no, but the click didn't register as button click but it moved the text cursor to that place behind the dialog. I could verify it by moving the cursor by arrow keys and it came visible from behind the dialog.

It was like the dialog wasn't there at all. The click registered behind the dialog and I think that the dialog being open usually prevents moving the cursor altogether.

Because I couldn't close notepad the usual way I opened the task manager. There I could select notepad from the list of open programs but the end task button didn't work. It didn't highlight when hovering with mouse and clicking did nothing. I was able to close notepad by right clicking it on the programs list and selecting end task on the context menu.

I've encountered this problem a handful of times. For example once it prevented me from opening a new tab on explorer.

This is a strange problem as it only affects parts of the UI. Usually the program becomes entirely unresponsive but now only some buttons stop working.
What could cause this?
 
Windows Build/Version
22H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5900X
    Motherboard
    Asus ROG Strix B550-i Gaming
    Memory
    Kingston 2x16GB 3600MHz DDR4
    Graphics Card(s)
    Palit Gamerock RTX 2070 Super
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Kingston NV.2 2 TB
    PSU
    Cooler Master V750 SFX Gold
    Case
    Jonsbo A4
    Cooling
    Cooler Master MasterLiquid ML240L V2
Don't ignore the fact that it may not be windows at all but a flaky mouse button that will sometimes work, sometimes not.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I was going to say that but Speedy the Glasskuter beat me to it. If you've got a spare mouse (and most of us have a bunch of old ones somewhere), just switch and see whether the buttons on the screen respond to the buttons on the alternate mouse.
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.1150
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.1150
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Don't ignore the fact that it may not be windows at all but a flaky mouse button that will sometimes work, sometimes not.
I was going to say that but Speedy the Glasskuter beat me to it. If you've got a spare mouse (and most of us have a bunch of old ones somewhere), just switch and see whether the buttons on the screen respond to the buttons on the alternate mouse.
It can’t be the mouse, because in the Notepad example the click did register but just in an incorrect way. The mouse button not working also would not prevent the buttons from highlighting when hovering.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5900X
    Motherboard
    Asus ROG Strix B550-i Gaming
    Memory
    Kingston 2x16GB 3600MHz DDR4
    Graphics Card(s)
    Palit Gamerock RTX 2070 Super
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Kingston NV.2 2 TB
    PSU
    Cooler Master V750 SFX Gold
    Case
    Jonsbo A4
    Cooling
    Cooler Master MasterLiquid ML240L V2
It can’t be the mouse, because in the Notepad example the click did register but just in an incorrect way. The mouse button not working also would not prevent the buttons from highlighting when hovering.




Probably the easiest thing to do, would be an In-Place Upgrade.
That will fix any Windows problems. It should take about 30 mins on your computer.




Here is the short version of the In-place upgrade tutorial...

DISABLE non-Microsoft:
a) antivirus software
b) firewall software
c) drive encryption software

Make a full OS backup with a program like Macrium Reflect (free)
Macrium Software | Macrium Reflect Free

Get the Windows 11 ISO image and save it to your desktop...


Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will "look" like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.

Choose the Keep personal files and apps option.

After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.


The ONLY thing you will lose is some of your personalizations.
Your drivers, programs and data will be intact.





An In-Place Upgrade will NOT fix, driver problems, or issues with 3rd party programs or infections.
 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3880 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
It would also help to have a list of ALL the apps that have this problem. There might be something they all have in common.
So far I've noticed Notepad, Task Manager and Explorer. The thing in common seems to be that the buttons that are not working are always those which have changed from Windows 10. In Notepad the closing confirmation dialog is new with the big modern buttons. In Task Manager the buttons and tabs are new and not working but the list of open programs is the old one from Windows 10 and it works. In Explorer the tabs are new and not working but the file browsing area is the same as in Windows 10 and it works.

I've also noticed another clue. In notepad the mouse cursor remains in the text mode (looking like a capital letter I) even when it is on the close confirmation dialog. It is just like the dialog wasn't there and the mouse was still on the text editing area behind it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5900X
    Motherboard
    Asus ROG Strix B550-i Gaming
    Memory
    Kingston 2x16GB 3600MHz DDR4
    Graphics Card(s)
    Palit Gamerock RTX 2070 Super
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Kingston NV.2 2 TB
    PSU
    Cooler Master V750 SFX Gold
    Case
    Jonsbo A4
    Cooling
    Cooler Master MasterLiquid ML240L V2
So far I've noticed Notepad, Task Manager and Explorer. The thing in common seems to be that the buttons that are not working are always those which have changed from Windows 10. In Notepad the closing confirmation dialog is new with the big modern buttons. In Task Manager the buttons and tabs are new and not working but the list of open programs is the old one from Windows 10 and it works. In Explorer the tabs are new and not working but the file browsing area is the same as in Windows 10 and it works.

I've also noticed another clue. In notepad the mouse cursor remains in the text mode (looking like a capital letter I) even when it is on the close confirmation dialog. It is just like the dialog wasn't there and the mouse was still on the text editing area behind it.



Type: winver in the Taskbar search box and find out what version of Windows 11 you are running.
For example, mine is... 22621.1344

Image1.png



And just as an FYI...

To post a screenshot on this forum...

1. Take the screenshot, edit it as desired, save to your desktop as .png or .jpg (max. size = 2MB)
2. Left click in your post, where you want to place the screenshot.
3. Click the Attach Files button at lower left, browse to your pic and click Insert.
4. After clicking Insert, I usually choose the Thumbnail option.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3880 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
couple of possible culprits in this thread Some Buttons in Apps Stop Working
They noticed in that thread that the problem seems to be related do multiple monitors which I have. I tested things and everything seems to work fine in the second monitor. Notepad could be closed and Task Manager worked.
Type: winver in the Taskbar search box and find out what version of Windows 11 you are running.
For example, mine is... 22621.1344
22621.1265
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5900X
    Motherboard
    Asus ROG Strix B550-i Gaming
    Memory
    Kingston 2x16GB 3600MHz DDR4
    Graphics Card(s)
    Palit Gamerock RTX 2070 Super
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Kingston NV.2 2 TB
    PSU
    Cooler Master V750 SFX Gold
    Case
    Jonsbo A4
    Cooling
    Cooler Master MasterLiquid ML240L V2
They noticed in that thread that the problem seems to be related do multiple monitors which I have. I tested things and everything seems to work fine in the second monitor. Notepad could be closed and Task Manager worked.

22621.1265



Ah ha! The plot thickens...

Could be vid card driver, or still could be Windows.
I already posted the In-Place Upgrade instructions, and here is the vid card driver instructions...






DDU Instructions - Nvidia
1. Get this program, here: Display Driver Uninstaller (DDU) | Wagnardsoft ...get the latest version, and save it to your desktop.
2. Get the DCH/Game Ready vid card driver here, use the Manual Search: Advanced Driver Search | NVIDIA ...save this to your desktop.
Unhook the internet completely.
3. Reboot into Safe Mode and run DDU (Display Driver Uninstaller) choose the "Highly Recommend Option", and just do what it tells you.
4. After it's done, reboot to normal mode, then just double click the Nvidia driver to install.
[See pics below]. If it want's to reboot, let it.
Rehook the internet.

a2onZnt.png



NjaiKLm.png
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3880 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Some other things...

When did this problem start? What changed, right before the problem started?

Open a command prompt as Admin and run this command... sfc /scannow
If SFC finds any problems it can't fix, run this command: Dism /Online /Cleanup-Image /RestoreHealth

I don't know of any display setting(s) that would cause the problem you describe.
If SFC and/or DISM can't fix the problem, then I would just do an In-Place Upgrade.

If after that, the problem still exists, then re-install the vid card driver like above.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3880 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Ah ha! The plot thickens...
If it helps, one person in the thread I referenced put the problem into his second monitor.(he thinks) Two others saying they had the same problem did not use a second monitor. In all 3 cases the issue temporarily resolved with a restart. The only thing in common was all 3 were laptops...of 3 different brands. They did not list whether or not they had discrete GPU as full system specs were not listed. Those 3 reports were in 2022.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
If it helps, one person in the thread I referenced put the problem into his second monitor.(he thinks) Two others saying they had the same problem did not use a second monitor. In all 3 cases the issue temporarily resolved with a restart. The only thing in common was all 3 were laptops...of 3 different brands. They did not list whether or not they had discrete GPU as full system specs were not listed. Those 3 reports were in 2022.
My PC is not a laptop.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5900X
    Motherboard
    Asus ROG Strix B550-i Gaming
    Memory
    Kingston 2x16GB 3600MHz DDR4
    Graphics Card(s)
    Palit Gamerock RTX 2070 Super
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Kingston NV.2 2 TB
    PSU
    Cooler Master V750 SFX Gold
    Case
    Jonsbo A4
    Cooling
    Cooler Master MasterLiquid ML240L V2
Does a restart temporarily resolve it?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5900X
    Motherboard
    Asus ROG Strix B550-i Gaming
    Memory
    Kingston 2x16GB 3600MHz DDR4
    Graphics Card(s)
    Palit Gamerock RTX 2070 Super
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Kingston NV.2 2 TB
    PSU
    Cooler Master V750 SFX Gold
    Case
    Jonsbo A4
    Cooling
    Cooler Master MasterLiquid ML240L V2
Perform a clean boot to eliminate software conflict causing the issue. If it doesn't happen in a clean boot, you have some software conflicting with Windows. Brink's procedure will help you weed out which one. Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

When did this problem start? What changed, right before the problem started?
Highly pertinent question. As always, Ghot is spot on with his advice to do an inplace upgrade if the issue remains while in a clean boot state.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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