Start Menu stops working when external monitor plugged in/unplugged, and sometimes randomly


djsubtronic

Member
Local time
7:35 AM
Posts
8
OS
Windows 11
Whenever I connect my desk monitor to my laptop (or disconnect it), and sometimes even randomly for no reason, the Start button will stop working - i.e. I click it but the start menu does not appear. The solution is to either restart Explorer, or as I realised a little less annoying than that, simply kill the "Start" process (StartMenuExperienceHost.exe) and it restarts itself, and the menu starts working again - until it inevitably fails again.

There's nothing in the event viewer that alludes to this crash either so I'm not sure why it's happening?

Anyone else had this issue or any ideas?
 
Windows Build/Version
Windows 11 build 22000.194

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Clevo PC50DR
    CPU
    Intel i7-10870H
    Memory
    32 GB 2966 MHz
    Graphics Card(s)
    Nvidia RTX 3070
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 1 TB 970 EVO
    Samsung 2 TB 970 EVO
There is a bug found by Microsoft for some users, Start Menu does not open. Microsoft are investigating the issues, with updates to address them to be released with the October Patch Tuesday for some of them.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
There is a bug found by Microsoft for some users, Start Menu does not open. Microsoft are investigating the issues, with updates to address them to be released with the October Patch Tuesday for some of them.
Thanks for the reply. Do you have any official link about this bug?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Clevo PC50DR
    CPU
    Intel i7-10870H
    Memory
    32 GB 2966 MHz
    Graphics Card(s)
    Nvidia RTX 3070
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 1 TB 970 EVO
    Samsung 2 TB 970 EVO
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

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