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Joe Shades

Well-known member
Member
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Location
Philadelphia
OS
Windows 11
Just bought NEW PC, open the store and it says downloading 0% and will not move off of that, what do I do?
 

My Computer My Computer

At a glance

Windows 1112TH gen I716GB DDR5Intel
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell CPS 8950
CPU
12TH gen I7
Memory
16GB DDR5
Graphics Card(s)
Intel
Monitor(s) Displays
28" Acer
Screen Resolution
1080P
Hard Drives
WD 2TB SSD, 1TB WD HDD
Antivirus
Windows
Joe Shades said:
Just bought NEW PC, open the store and it says downloading 0% and will not move off of that, what do I do?
Click to expand...
I would wait for a while. It may be doing some updates in the background and not be showing the progress.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1

  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Check task manager, network tab for usage. Depending on the age of your install and updates needed, there was a bug with the Store, it lasted through most Win10 builds into early Win11, the interface was not showing progress but it was still completing the downloads. When network usage goes back to normal, close then re open Store and updates/ downloads are shown as completed.
 

My Computer My Computer

At a glance

Windows 11 Pro 22H2, build: 22621.521Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)64GB DDR 3600MhzAsus Tuff RTX 3080 10GB OC
OS
Windows 11 Pro 22H2, build: 22621.521
Computer type
PC/Desktop
Manufacturer/Model
Scan 3XS Custom 1700
CPU
Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
Motherboard
Asus ProArt Creator B660 D4
Memory
64GB DDR 3600Mhz
Graphics Card(s)
Asus Tuff RTX 3080 10GB OC
Sound Card
Onboard Realtek
Monitor(s) Displays
Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
Screen Resolution
2560 x 1440p & 1920 x 1080p
Hard Drives
WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
PSU
Corsair RM1000X Modular
Case
Corsair 4000D Airflow Desktop
Cooling
Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
Keyboard
Microsoft Ergonomic
Mouse
Logitech G402
Internet Speed
800Mbs
Browser
Edge Chromium
Antivirus
Defender, Malwarebytes
The quickest solution would be to do a fresh installation of windows 11

Here is my personal experience with windows store.

I do weekly Macruim image of C drive.

3 weeks ago my store apps stopped working. For example notepad in the task bar disappeared.Similar things happened with other store apps. When I try to download the app again I would get an error message

I read about defective store app. The solution was too complicated and I decided to restore 2 week old image and the store apps are all working fine.

I did back up recent data on a separate partition before restoring the image.
 

My Computer My Computer

At a glance

windows 11 ,Ubuntu Cinnamon - for tinkering onlyIntel i51140016 GB0
OS
windows 11 ,Ubuntu Cinnamon - for tinkering only
Computer type
PC/Desktop
Manufacturer/Model
No Name - Assembled by a Compute shop in a Strip Mall.
CPU
Intel i511400
Motherboard
ASUS PRIME B560-PLUS motherboard
Memory
16 GB
Graphics Card(s)
0
Sound Card
0
Monitor(s) Displays
25 in BenQ
Screen Resolution
1920 x 1080
Hard Drives
9 SSDs 4 Nvme, 2 in M.2 slot and 2 in PCIE with adapter + 5 Sata. DVD drive
PSU
600w
Case
Antec- VSK4000E-U3 Mid Tower
Internet Speed
Bell pure fibre optic. 3 GB package. 6E Wireless adapter 1.5GB/ 1.0 GB best result
Browser
Firefox, Microsoft Edge
Antivirus
Defender
Finally after an hour it loaded
 

My Computer My Computer

At a glance

Windows 1112TH gen I716GB DDR5Intel
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell CPS 8950
CPU
12TH gen I7
Memory
16GB DDR5
Graphics Card(s)
Intel
Monitor(s) Displays
28" Acer
Screen Resolution
1080P
Hard Drives
WD 2TB SSD, 1TB WD HDD
Antivirus
Windows
Joe Shades said:
Finally after an hour it loaded
Click to expand...
It looks like it may have been a problem at Microsoft's servers, not at your end....

Microsoft Store - Something happened on our end...

This happens every now and then. Sometimes it resolves itself in a few days. Other times, it remains like that for too long. Is there a solution for this: As you can see, many other apps got updated without issues, but 3 got left this time. Pressing on the Retry button would download the app...
www.elevenforum.com www.elevenforum.com
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    UPDATE - 11 April 2026: due to lid hinges starting to break up this laptop has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

    I've now clean installed 25H2 and used Garlin's scripts to update Secure Boot to CA 2023 and revoke the PCA 2011 certificates. It's new role is to test secure boot issues.

    Info for 2021-2026:
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Experimental 263xx and 29xxx builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR was a 2-in-1 convertible Lenovo Yoga 11e (1st gen) type 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device. This has now been sold. It has been replaced by my System Eight.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, 1920x1080 touchscreen, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine. As its new home has an existing digital licence for Pro I've been able to upgrade the migrated OS from Home to Pro.

    My SYSTEM EIGHT is a 2-in-1 convertible Lenovo Yoga 11e (5th gen) type 20LN, Celeron N4120, 8GB RAM, 512GB NVMe ssd, a supported device for Windows 11. Currently running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds as native boot vhdx.
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