Strange problem with printer driver


compiler

Active member
Local time
12:45 AM
Posts
71
OS
W11
Strange issue. Bought a new W11 Dell laptop.

Installed my Brother wireless printer. Let Microsoft install own driver. Worked well for awhile, then suddenly printer started printing when I didn't tell it to. So, installed driver from Brother site and all was fine. But recently random printing started again. I was surprised to see the MS. Driver was back again. So I reinstalled the Brother driver, but MS. Driver is not replaced. Ideas?

Is there a way to uninstall the MS driver and THEN install the Brother driver? The only thing I saw was to uninstall the Device.

Mel
 
Windows Build/Version
W11 21 H2 22000-5561

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
What is the model of your printer?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Strange issue. Bought a new W11 Dell laptop.

Installed my Brother wireless printer. Let Microsoft install own driver. Worked well for awhile, then suddenly printer started printing when I didn't tell it to. So, installed driver from Brother site and all was fine. But recently random printing started again. I was surprised to see the MS. Driver was back again. So I reinstalled the Brother driver, but MS. Driver is not replaced. Ideas?

Is there a way to uninstall the MS driver and THEN install the Brother driver? The only thing I saw was to uninstall the Device.

Mel
If you haven't yet looked at the Device Manger setting for printers, see if the Brother Driver is listed. If it is, go to settings and select the Devices and Printers Folder (see screenshot attachment) then set it as the default.
 

Attachments

  • Printer list.pdf
    70.3 KB · Views: 2

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV
The reason I wanted your printer model number is so I could see if there is a new Win11 driver on Brother site. Usuallly, if you install the full software package for your printer (which includes the driver) Windows will not overide the driver with it's own.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Thanks for the responses.

Model: mfc-J1205w

I check drivers via the device manager. It only lists a MS driver.

I may not be d/l the right item from the Brother site.

Mel
 

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender
Turn off the printer. Uninstall the printer from settings>printers and faxes>click on the printer>select remove. Uninstall any brother software. In device manager, make sure it's gone. Restart.
Download full printer package here and install. Do not turn printer on until the install wizard tells you to.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
All very strange. So, I followed your instructions. I again ended up with the MS printer driver. I then called Brother. He had me do it step-by -step (same procedure). Once again, same MS Driver. Then he said, basically, oh yeah we get that driver from MS; it's the correct driver.

Well, we shall see.

Mel
 

My Computer

System One

  • OS
    W11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 15 5510
    CPU
    i5-11320H
    Memory
    8 gb
    Graphics Card(s)
    Intel® Iris® Xe Graphics
    Screen Resolution
    1920X1080
    Hard Drives
    256 gb SSD
    Browser
    Edge/Chrome
    Antivirus
    Defender

Latest Support Threads

Back
Top Bottom