Solved Canon printer driver


Bikeit

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Im trying to install the drivers for my new Canon 3 in 1 printer when i open the downloaded file it goes through the unzipping process then nothing, anyone offer any help?
Screenshot_20241119-201439.png
 

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As the screenshot states, once unzipped if the setup does not start automatically, you can go to the location of the unzipped folder and run setup from there.
 

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I cannot find the location of the unzipped folder
 

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I cannot find the location of the unzipped folder
Looking at the .\ in explorer i'd say in the same folder. Try hitting the Browse button and tell it where you want it de-archived to.
 

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Im trying to install the drivers for my new Canon 3 in 1 printer when i open the downloaded file it goes through the unzipping process then nothing, anyone offer any help?
View attachment 116797
You can download and install drivers for your printer from Canon support link,type your model name and select the driver and install after downloading.https://www.canon.co.uk/support/
 

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Nothing found in .\ in explorer
 

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You can download and install drivers for your printer from Canon support link,type your model name and select the driver and install after downloading.https://www.canon.co.uk/support/
Thats where i got the drivers from
 

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It looks like the self extractor is trying to write files to the root of C:. Win 11 requires permissions to do that. You may be able to send them to a different directory.

Or, it may be worth using 7Zip to extract the contents of the file. You should be able to execute the installer from the extracted archive.
 

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+1 for 7-Zip, just tried this on my Canon zipped installer. You can open just the driver folder
 

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Thanks guys for your advise to date, have printer set up had to go through the printer on screen details first which was mostly setting it up wirelessly then after several more failed unzipping process i installed Canon master set up {windows}, see link it installed no bother all is working as it should unfortunatly now i have copy 1 printer? whats going on here.

Screenshot 2024-11-20 102524.jpg


 

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Which one is marked as the "Default Printer"?
 

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Screenshot 2024-11-20 121857.jpg None as far as i can tell
 

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I would check the IP address for each printer... it maybe one is IPV4, the other IPV6!
 

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Screenshot 2024-11-20 125021.jpg Screenshot 2024-11-20 124950.jpg does this info help?
 

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You could try turning off WSD... I dont use it because it can become a PITA! Then delete first printer/ then rename second(1).
 

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WD Black SN850 1Tb NVME (Boot Drive)
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WD Black SN850x NVME 2Tb x2
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Phanteks Enthoo Pro M Tempered Glass
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Be Quiet Shadow Rock 3
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Logitech G Pro
Mouse
Logitech G903, Lightspeed + Powerplay Mat
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Other Info
Logitech C930e webcam
Synology DS218 play 2 x 4Tb Synology HAT3300-4T
Remove both instances of your Printer and install it again so you have just one working instance.
Click on the Printer and Set as Default, Remove button is just to the right of that.

In Printer preferences I toggle off " Allow Windows to manage my default printer " various irritations occur if you leave that on.

For installing, follow the manufacturers instructions.
There are basically 2 methods which are essentially the same. Online install or Download driver and install.

No need for any kerfuffle using WinZip or 7zip, Windows will install from the ZIP file.

I have a Canon TS5100 series AIO.
I did have 3 instances on the first attempts, so what I say does work.
 

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If I remove both instances of the printer will I have to go through the wireless set up on the printer screen again?
 

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Laptop
Manufacturer/Model
HP Zbook
CPU
Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
Motherboard
HP 842D
Memory
32GB
Graphics Card(s)
Nvidia Quadro P3200
Hard Drives
Samsung 980 1TB M.2
Toshiba KXG50ZNV512G M.2
Crucial P5 Plus 2TB M.2
Mouse
MX Master 3
Internet Speed
500MBPS
Browser
Chrome, Edge
Antivirus
Windows defender
Thanks guys for your advise to date, have printer set up had to go through the printer on screen details first which was mostly setting it up wirelessly then after several more failed unzipping process i installed Canon master set up {windows}, see link it installed no bother all is working as it should unfortunatly now i have copy 1 printer? whats going on here.

View attachment 116888
Mine does that because i have an alternative XPS mode driver. You can delete copy 1 if you're not going to use it.
 

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    Manufacturer/Model
    Custom Build
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    ASUS X99-A
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    ASUS RT-AC87U Router
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If I remove both instances of the printer will I have to go through the wireless set up on the printer screen again?

yes
I sometimes had to do this with one of my HP printers in order for it to work correctly thru WiFi
so far, not a problem on a friend's Canon MG2500 printer
 

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Update: I contacted Canon support a few days ago and got a phone call earlier today from their technical dept, so I had to uninstall all the items from Canon, the guy sent me a link to the drivers I needed but before I downloaded them I was advised to pause any antivirus I had on my machine until the drivers got installed, so all the drivers I needed got installed after that I had to add the printer in the devices and all is working as it should do. so I finally got there. Thanks to all in here who offered advise.
 

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Manufacturer/Model
HP Zbook
CPU
Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
Motherboard
HP 842D
Memory
32GB
Graphics Card(s)
Nvidia Quadro P3200
Hard Drives
Samsung 980 1TB M.2
Toshiba KXG50ZNV512G M.2
Crucial P5 Plus 2TB M.2
Mouse
MX Master 3
Internet Speed
500MBPS
Browser
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Antivirus
Windows defender

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