Solved Struggling with Windows 11 Upgrade


classic57b

Member
Member
Local time
10:36 AM
Posts
21
OS
Windows 10
Using windows version 22H2 (OS Build 19045.5198). Trying to upgrade to Windows 11. Completed 2 upgrades on machines with same Motherboard. First one went flawless. Second one had a few issues. I have tried to upgrade this machine at least 15 times and it fails in the same spot each time. I have run SFC, DISM, CHKDSK. I have removed any processes that were not Windows specific. All Start Up entries have been disabled. I uninstalled McAfee (didn't know it was installed) and uninstalled MalwareBytes. It fails at the 4th reboot. I have included links to the logs. Please let me know if there is anything else you need to help me. Thanks

6C-(2024-11-27_21-41-50).zip
Tuneup_log 2024-11-27 at 21-58-07.zip
Upgrade_failure_logs_2024-11-27_22-08-55.zip
 
Windows Build/Version
22H2 (OS Build 19045.5198)

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    AMD Ryzen 7 5700X 8-Core Processor 3.40
    Motherboard
    ASUS ROG STRIX B550 Gaming WIFI II
    Memory
    Corsair Vengeance - CMK32GX4M2E3200C16 - 16GB - 2 chips - DDR-4-3200
    Graphics Card(s)
    AMD Radeon RX6650 XT
    Monitor(s) Displays
    LG 32"
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung 970EVOPlus 500Gb, Crucial P3 Plus CT500P3PSSD8 500Gb
    PSU
    Corsair RMX 750 Watt
    Case
    Corsair 4000d
    Cooling
    5 fans
    Keyboard
    Corsair
    Mouse
    Corsair
    Internet Speed
    300Mb
Hello @classic57b and welcome to ElevenForum. :-)

How are you upgrading? Are you using Windows Update or are you doing an In-Place Upgrade?


On a side note, here's ten points for filling out your computer specs...
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.4202 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Please post links that have no restrictions (sign in, etc)


Microsoft

Sign in

No account? Create one!






 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I am using the Windows 11 Installation Assistant
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    AMD Ryzen 7 5700X 8-Core Processor 3.40
    Motherboard
    ASUS ROG STRIX B550 Gaming WIFI II
    Memory
    Corsair Vengeance - CMK32GX4M2E3200C16 - 16GB - 2 chips - DDR-4-3200
    Graphics Card(s)
    AMD Radeon RX6650 XT
    Monitor(s) Displays
    LG 32"
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung 970EVOPlus 500Gb, Crucial P3 Plus CT500P3PSSD8 500Gb
    PSU
    Corsair RMX 750 Watt
    Case
    Corsair 4000d
    Cooling
    5 fans
    Keyboard
    Corsair
    Mouse
    Corsair
    Internet Speed
    300Mb
I am using the Windows 11 Installation Assistant


Try Option #2, the ISO method, here...

 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.4202 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Please post links that have no restrictions (sign in, etc)


I can download them with no sign in ?
And I don't even have OneDrive.


Image1.webp Image1.webp
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.4202 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
I'm not able to open the links using:
Chrome
Firefox
DuckDuckGo
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I'm not able to open the links using:
Chrome
Firefox
DuckDuckGo


???

All I have is Firefox 133.0


Here's his Tuneup Log... the others are over the 2MB limit.
 

Attachments

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.4202 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Please use links that are not one drive.

google
dropbox
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Will do.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    AMD Ryzen 7 5700X 8-Core Processor 3.40
    Motherboard
    ASUS ROG STRIX B550 Gaming WIFI II
    Memory
    Corsair Vengeance - CMK32GX4M2E3200C16 - 16GB - 2 chips - DDR-4-3200
    Graphics Card(s)
    AMD Radeon RX6650 XT
    Monitor(s) Displays
    LG 32"
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung 970EVOPlus 500Gb, Crucial P3 Plus CT500P3PSSD8 500Gb
    PSU
    Corsair RMX 750 Watt
    Case
    Corsair 4000d
    Cooling
    5 fans
    Keyboard
    Corsair
    Mouse
    Corsair
    Internet Speed
    300Mb

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    AMD Ryzen 7 5700X 8-Core Processor 3.40
    Motherboard
    ASUS ROG STRIX B550 Gaming WIFI II
    Memory
    Corsair Vengeance - CMK32GX4M2E3200C16 - 16GB - 2 chips - DDR-4-3200
    Graphics Card(s)
    AMD Radeon RX6650 XT
    Monitor(s) Displays
    LG 32"
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung 970EVOPlus 500Gb, Crucial P3 Plus CT500P3PSSD8 500Gb
    PSU
    Corsair RMX 750 Watt
    Case
    Corsair 4000d
    Cooling
    5 fans
    Keyboard
    Corsair
    Mouse
    Corsair
    Internet Speed
    300Mb
???

All I have is Firefox 133.0


Here's his Tuneup Log... the others are over the 2MB limit.
Thx

The link required an EF logon and then opened.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
@classic57b

Just wait for @zbook to analyze the logs




Here's some stuff to read while you wait. :-)




 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26100.4202 ♦♦♦♦♦♦♦24H2 ♦♦♦non-Insider
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5002)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Some findings:


a) Reported drive file system corruption: C: (recurrent)

b) Possible problematic user name

c) 10 BSOD in the last 30 days

d) No restore points

e) Disabled Windows RE

f) Microsoft Windows 10 Pro Build 19045

g) Out of date BIOS (9 missed upgrades)









Please perform the following steps:


1) Run GSmart Control (all drives)

Just a moment...



Click Self-Tests tab > Test type > Extended Self-test > Execute (run overnight)

Copy and paste the results > post a share link



Click Attributes tab > for any entries that are red or pink post share links of the full results window




2) Run Sea Tools Long generic test (all drives) > post images or share links

https://www.seagate.com/content/dam...ds/seatools/_shared/downloads/100869623_B.pdf

https://www.seagate.com/content/dam...shared/downloads/SeaToolsWindowsInstaller.exe




3) Run HD Tune (all drives) (run an old version so that it produces results for the whole drive)
HD Tune website
a) Health
b) Full error scan




4) Open administrative command prompt and copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the windows drive runs overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.




5) After completing all chkdsk /b /v run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





Make sure that this runs only after the prior three steps for each drive.



6) Run HD Sentinel (all drives) > post images or share links (do not run until posting results for each steps 1 - 5)

Hard Disk Sentinel - HDD health and temperature monitoring
a) Overview
b) Temperature
c) SMART



7) Please make sure that all of the above steps are performed in sequence

These steps / tests can be performed overnight while sleeping:
a) GSmart control extensive
b) Sea Tools Long generic test
c) HD Tune Full error scan
d) Chkdsk /b /v




8) Post images or share links displaying disk management:




9) Next steps pending above results




Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 109.2 GB
Total Space: 475.6 GB
File System: NTFS
      Model: CT500P3PSSD8

      Drive: E:
 Free Space: 442.7 GB
Total Space: 476.9 GB
File System: NTFS
      Model: Samsung SSD 970 EVO Plus 500GB



Code:
Event[6762]:
  Log Name: System
  Source: Ntfs
  Date: 2024-11-26T14:46:26.9560000Z
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: 6C.DURBIN.local
  Description:
A corruption was discovered in the file system structure on volume C:.

A file system index structure contains entries that violate ordering rules.  The file reference number is 0xb3400000002cedf.  The name of the file is "\Users\Dan_2\AppData\Local\Packages\Microsoft.Windows.Search_cw5n1h2txyewy\AC\INetCache\MR92JMJ1".  The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".  The corrupted subtree is rooted at entry number 0 of the index block located at Vcn 0x6.


Code:
Event[15655]:
  Log Name: System
  Source: LsaSrv
  Date: 2024-11-27T21:11:53.5400000Z
  Event ID: 40970
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: 6C.DURBIN.local
  Description:
The Security System has detected a downgrade attempt when contacting the 3-part SPN

 ldap/TS440-BU.DURBIN.local/DURBIN.local@DURBIN.LOCAL

 with error code "The attempted logon is invalid. This is either due to a bad username or authentication information.
 (0xc000006d)". Authentication was denied.


Code:
Event[9785]:
  Log Name: System
  Source: Microsoft-Windows-WindowsUpdateClient
  Date: 2024-11-27T17:27:39.7630000Z
  Event ID: 19
  Task: Windows Update Agent
  Level: Information
  Opcode: Installation
  Keyword: Installation,Success
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: 6C.DURBIN.local
  Description:
Installation Successful: Windows successfully installed the following update: 2024-11 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x64 (KB5048292)


Code:
Event[15559]:
  Log Name: System
  Source: volmgr
  Date: 2024-11-27T18:56:37.3690000Z
  Event ID: 46
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: 6C.DURBIN.local
  Description:
Crash dump initialization failed!


Code:
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Working on this list. I'll get back with results.
Great Support.
Thanks zbook and Ghot
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    AMD Ryzen 7 5700X 8-Core Processor 3.40
    Motherboard
    ASUS ROG STRIX B550 Gaming WIFI II
    Memory
    Corsair Vengeance - CMK32GX4M2E3200C16 - 16GB - 2 chips - DDR-4-3200
    Graphics Card(s)
    AMD Radeon RX6650 XT
    Monitor(s) Displays
    LG 32"
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung 970EVOPlus 500Gb, Crucial P3 Plus CT500P3PSSD8 500Gb
    PSU
    Corsair RMX 750 Watt
    Case
    Corsair 4000d
    Cooling
    5 fans
    Keyboard
    Corsair
    Mouse
    Corsair
    Internet Speed
    300Mb
I think I have completed all of the steps. Here is some info:

a) Reported drive file system corruption: C: (recurrent)

b) Possible problematic user name – Looking into this.

c) 10 BSOD in the last 30 days – these were from the attempt to upgrade to Windows 11. Error was “Bad_Pool_Caller”. Sorry, I left this out of the original post

d) No restore points - Looking into this

e) Disabled Windows RE – Enable successful

1732940302400.webp


f) Microsoft Windows 10 Pro Build 19045 - Correct

g) Out of date BIOS (9 missed upgrades) - 11/28/24 upgraded from ver 2604 to ver 3611

Please perform the following steps:

1) Run GSmart Control (all drives)
Attributes Tab – Samsung – Pink - Current temp = 53.
Second check 2 minutes later no pink = 49

Attributes Tab – Crucial – No pink or red



2) Run Sea Tools Long generic test (all drives) > post images or share links
1732940234533.webp
1732940254380.webp

1732940616005.webp
1732940653563.webp

3) Run HD Tune (all drives) (run an old version so that it produces results for the whole drive)
a) Health m - I got nothing from the "Health" tab. I would update every 5 minutes but nothing appeared
b) Full error scan

HD Tune Pro: CT500P3PSSD8 Error Scan

Scanned data : 499 gB

Damaged Blocks : 0.0 %

Elapsed Time : 37:59

1732940709073.webp

HD Tune Pro: Samsung SSD 970 EVO Plus 500GB Error Scan

Scanned data : 499 gB

Damaged Blocks : 0.0 %

Elapsed Time : 6:03

1732940749449.webp

4) Open administrative command prompt and copy and paste: chkdsk /b /v



Completed this step. No errors reported.



5) After completing all chkdsk /b /v run:

Result attached

6) Run HD Sentinel (all drives) > post images or share links (do not run until posting results for each steps 1 - 5)

a) Overview
b) Temperature
c) SMART

C:\ Drive Crucial

1732941372174.webp
1732941430236.webp
1732941464729.webp

E:\ Drive Samsung

1732941533343.webp
1732941577674.webp
1732941610346.webp

I think I have everything on here. Let me know if there is anything else you need.
 

Attachments

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    AMD Ryzen 7 5700X 8-Core Processor 3.40
    Motherboard
    ASUS ROG STRIX B550 Gaming WIFI II
    Memory
    Corsair Vengeance - CMK32GX4M2E3200C16 - 16GB - 2 chips - DDR-4-3200
    Graphics Card(s)
    AMD Radeon RX6650 XT
    Monitor(s) Displays
    LG 32"
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung 970EVOPlus 500Gb, Crucial P3 Plus CT500P3PSSD8 500Gb
    PSU
    Corsair RMX 750 Watt
    Case
    Corsair 4000d
    Cooling
    5 fans
    Keyboard
    Corsair
    Mouse
    Corsair
    Internet Speed
    300Mb
Nice progress.



1) See if gsmart has another option to save results other than json files.




2) Open admin command prompt and copy and paste:

net user

Post a share link.




3) Post a new V2 share link into the newest post.



4) Read this link on Windows Driver Verifier (WDV):

Enable and Disable Driver Verifier in Windows 10



5) Create a new restore point






6) Learn the methods to recover from BSOD caused by WDV by booting into safe mode and running one or more of these commands:

verifier /reset

verifier /bootmode resetonbootfail
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) See if gsmart has another option to save results other than json files. – converted to .txt file. See attached

2) Open admin command prompt and copy and paste:

net user

Post a share link.


1732984343344.webp

3) Post a new V2 share link into the newest post.


4) Read this link on Windows Driver Verifier (WDV):


Read the info. You did not request I run verifier. Should I do this now?


5) Create a new restore point - complete

1732984449957.webp
6) Learn the methods to recover from BSOD caused by WDV by booting into safe mode and running one or more of these commands: read the post and am now familiar with recovery from BSOD.

verifier /reset

verifier /bootmode resetonbootfail


 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    AMD Ryzen 7 5700X 8-Core Processor 3.40
    Motherboard
    ASUS ROG STRIX B550 Gaming WIFI II
    Memory
    Corsair Vengeance - CMK32GX4M2E3200C16 - 16GB - 2 chips - DDR-4-3200
    Graphics Card(s)
    AMD Radeon RX6650 XT
    Monitor(s) Displays
    LG 32"
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung 970EVOPlus 500Gb, Crucial P3 Plus CT500P3PSSD8 500Gb
    PSU
    Corsair RMX 750 Watt
    Case
    Corsair 4000d
    Cooling
    5 fans
    Keyboard
    Corsair
    Mouse
    Corsair
    Internet Speed
    300Mb
1) Plan to run the WDV tool for approximately 48 hours with various customized test settings.

a) Test all non-Microsoft drivers

b) Test no Microsoft drivers

c) For the first run of WDV select the 3 customized tests displayed in the TF tutorial




2) To recover from a WDV crash see the hard boot option #9 in this link:





3) Whenever the WDV tool is started if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.




WDV can run continuously during the testing.



Customized tests will be posted for the next runs of WDV.



For any BSOD post a new V2 share link into the newest post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Ran the WDV for 48 hours. No BSOP.

Here is the result of "verifier /querysettings":

Microsoft Windows [Version 10.0.19045.5198]
(c) Microsoft Corporation. All rights reserved.
C:\Windows\system32>verifier /querysettings

Verifier Flags: 0x00100610

Standard Flags:

[ ] 0x00000001 Special pool.
[ ] 0x00000002 Force IRQL checking.
[ ] 0x00000008 Pool tracking.
[X] 0x00000010 I/O verification.
[ ] 0x00000020 Deadlock detection.
[ ] 0x00000080 DMA checking.
[ ] 0x00000100 Security checks.
[ ] 0x00000800 Miscellaneous checks.
[ ] 0x00020000 DDI compliance checking.

Additional Flags:
[ ] 0x00000004 Randomized low resources simulation.
[X] 0x00000200 Force pending I/O requests.
[X] 0x00000400 IRP logging.
[ ] 0x00002000 Invariant MDL checking for stack.
[ ] 0x00004000 Invariant MDL checking for driver.
[ ] 0x00008000 Power framework delay fuzzing.
[ ] 0x00010000 Port/miniport interface checking.
[ ] 0x00040000 Systematic low resources simulation.
[ ] 0x00080000 DDI compliance checking (additional).
[ ] 0x00200000 NDIS/WIFI verification.
[ ] 0x00800000 Kernel synchronization delay fuzzing.
[ ] 0x01000000 VM switch verification.
[ ] 0x02000000 Code integrity checks.

Internal Flags:

[X] 0x00100000 Extended Verifier flags (internal).

[X] Indicates flag is enabled.

Boot Mode:

Persistent

Rules:

All rules are using default settings

Verified Drivers:

amdkmpfd.sys
assdv2.sys
amdpsp.sys
mticache.sys
eudcpepm.sys
mtihint.sys
cimfs.sys
euedkepm.sys
elbycdio.sys
asio3.sys
asio2.sys
asupio.sys
asio.sys
amdxe.sys
amdfendr.sys
mtkwl6ex.sys
e2f.sys
amdkmdag.sys
amdpcidev.sys
amdgpio2.sys
amdi2c.sys
amdgpio3.sys
amdfendrmgr.sys
atihdwt6.sys
mtkbtfilterx.sys
dump_dumpstorport.sys
dump_stornvme.sys
dump_dumpfve.sys
dbx.sys



C:\Windows\system32>

Next Steps?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    AMD Ryzen 7 5700X 8-Core Processor 3.40
    Motherboard
    ASUS ROG STRIX B550 Gaming WIFI II
    Memory
    Corsair Vengeance - CMK32GX4M2E3200C16 - 16GB - 2 chips - DDR-4-3200
    Graphics Card(s)
    AMD Radeon RX6650 XT
    Monitor(s) Displays
    LG 32"
    Screen Resolution
    2560 X 1440
    Hard Drives
    Samsung 970EVOPlus 500Gb, Crucial P3 Plus CT500P3PSSD8 500Gb
    PSU
    Corsair RMX 750 Watt
    Case
    Corsair 4000d
    Cooling
    5 fans
    Keyboard
    Corsair
    Mouse
    Corsair
    Internet Speed
    300Mb
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