Hi, I'm using a brand new Microsoft Surface Laptop 7. My build is Version 24H2. OS 26100.2605. I've taken very good care of it. But it keeps restarting itself. It happens under the following circumstance/s.
The lid is closed.
The computer is put to sleep.
The screen is locked.
Normally, I just lock my screen and close the lid. But sometimes I put it to sleep before closing the lid. But when I open up my screen again, it has restarted itself. Happens constently. I looked into every setting I could find and basically turned anything off that might cause a problem. Here are some screenshots.
Any ideas? Thank you for your help.
Windows Build/Version
Version 24H2. OS 26100.2605
Attachments
advancedsettings1.webp
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advancedsettings2.webp
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advancedsettings3.webp
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advancedsettings4.webp
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closelid.webp
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powersettings.webp
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My Computer
At a glance
Windows 11Snapdragon X 10-core X1P64100 @ 3.40 GHz16 GB
Good catch! Thanks. That must have been a mistake reducing to zero maybe? I fixed it now. Regardless, the restart thing has been happening when not plugged in as well.
My Computer
At a glance
Windows 11Snapdragon X 10-core X1P64100 @ 3.40 GHz16 GB
