The computer has rebooted from a bugcheck.


R

rubenclavs

Member
Local time
4:03 PM
Posts
4
OS
Windows 11
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x0000000000000003, 0xfffffa880ab786e0, 0xfffffa880ab78638, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 828d1efe-a977-4d9e-903f-a10ff22e3806.


System

-Provider
[ Name]Microsoft-Windows-WER-SystemErrorReporting
[ Guid]{ABCE23E7-DE45-4366-8631-84FA6C525952}
[ EventSourceName]BugCheck

-EventID1001
[ Qualifiers]16384

Version0

Level2

Task0

Opcode0

Keywords0x80000000000000

-TimeCreated
[ SystemTime]2022-08-16T12:06:23.6897537Z

EventRecordID13883

Correlation

-Execution
[ ProcessID]860
[ ThreadID]0

ChannelSystem

ComputerDESKTOP-J37P7DV

Security

-EventData

param10x00000139 (0x0000000000000003, 0xfffffa880ab786e0, 0xfffffa880ab78638, 0x0000000000000000)

param2C:\WINDOWS\MEMORY.DMP

param3828d1efe-a977-4d9e-903f-a10ff22e3806

Memory Dump: MEMORY.rar

Please help me, this has happened multiple times this week. Thank you
 
Windows Build/Version
Windows 11 Pro 21H2 22000.856

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 2600
    Motherboard
    Asrock AB350 Gaming K4
    Memory
    Corsair Vengeance 8GBx2 DDR4 2666mhz
    Graphics Card(s)
    AMD 5500 XT
    Monitor(s) Displays
    ASUS VG278QR
    Screen Resolution
    1080p
    Hard Drives
    Kingston A400 SSD
    PSU
    SEASONIC M12II 520WATTS BRONZE
    Antivirus
    Windows Defender
You'll get more help if you follow these instructions:
www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Win 11 Pro (Insider Beta channel)
    Computer type
    Laptop
    Manufacturer/Model
    Acer AN515-54
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
    Memory
    32GB
    Graphics Card(s)
    Nvidia GeForce GTX 1650, Intel UHD 630
    Monitor(s) Displays
    Acer CB272D
    Screen Resolution
    1920x1080
    Hard Drives
    256GB and 1T SSD
    Keyboard
    Logitech K375S
    Mouse
    Logitech M510
    Internet Speed
    250MB
    Browser
    Edge
    Antivirus
    Malwarebytes
  • Operating System
    Win 11 Pro (Insider Canary Channel, unsupported)
    Computer type
    Laptop
    Manufacturer/Model
    Dell E6430
    CPU
    Intel(R) Core(TM) i7-3540M CPU @ 3.00GHz 3.00 GHz (non-compliant)
    Memory
    16 GB
    Graphics card(s)
    Intel HD Graphics 4000, NVIDIA NVS 5200M
    Screen Resolution
    1366x768
    Antivirus
    Windows Defender
dbartenstein said:
You'll get more help if you follow these instructions:
www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com
Click to expand...
Thank you dbartenstein. Uploaded the file.
 

Attachments

  • DESKTOP-J37P7DV-(2022-08-19_20-16-38).zip
    1 MB · Views: 2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 2600
    Motherboard
    Asrock AB350 Gaming K4
    Memory
    Corsair Vengeance 8GBx2 DDR4 2666mhz
    Graphics Card(s)
    AMD 5500 XT
    Monitor(s) Displays
    ASUS VG278QR
    Screen Resolution
    1080p
    Hard Drives
    Kingston A400 SSD
    PSU
    SEASONIC M12II 520WATTS BRONZE
    Antivirus
    Windows Defender
Please help me as this happened multiple times (more than 5 times) this week. I have not experienced like this in my computer for a very long time.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x0000000000000003, 0xfffffa880ab786e0, 0xfffffa880ab78638, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 828d1efe-a977-4d9e-903f-a10ff22e3806.

V2 Log collector attached.
 

Attachments

  • DESKTOP-J37P7DV-(2022-08-19_20-16-38).zip
    1 MB · Views: 2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 2600
    Motherboard
    Asrock AB350 Gaming K4
    Memory
    Corsair Vengeance 8GBx2 DDR4 2666mhz
    Graphics Card(s)
    AMD 5500 XT
    Monitor(s) Displays
    ASUS VG278QR
    Screen Resolution
    1080p
    Hard Drives
    Kingston A400 SSD
    PSU
    SEASONIC M12II 520WATTS BRONZE
    Antivirus
    Windows Defender
I have another BSOD today with win32kfull.sys error. I have attached the latest logs.
Please help me. Thank you.
 

Attachments

  • DESKTOP-J37P7DV-(2022-08-20_21-07-28).zip
    1,016 KB · Views: 3

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 2600
    Motherboard
    Asrock AB350 Gaming K4
    Memory
    Corsair Vengeance 8GBx2 DDR4 2666mhz
    Graphics Card(s)
    AMD 5500 XT
    Monitor(s) Displays
    ASUS VG278QR
    Screen Resolution
    1080p
    Hard Drives
    Kingston A400 SSD
    PSU
    SEASONIC M12II 520WATTS BRONZE
    Antivirus
    Windows Defender
  • If new device drivers or system services have been added recently, try removing or updating them. Try to determine what changed in the system that caused the new bug check code to appear.
  • Look in Device Manager to see if any devices are marked with an exclamation point (!), which indicates a problem. Review the events log displayed in the properties for any faulting device driver. Try to update the related driver.
  • Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Look for critical errors in the system log that occurred in the same time window as the blue screen.
  • If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available.
  • Install Windows updates.
  • If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.
  • Use SpeedFan to monitor temperatures in computers, overheating can cause BSOD.
  • Use Memtest86+ disc to check system memory's (RAM's) for errors.
  • Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).


Open the Command Prompt with administrative privileges and execute bellow commands one at a time.

Code: 
Dism /online /cleanup-image /restorehealth



Sfc /scannow


Chkdsk C: /f
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
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