The PC will find the printer only after restarting


ut131313

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Hello.
I have a Samsung CLX-3305 laser printer ( Barevná multifunkční laserová tiskárna Samsung CLX-3305 Stažení softwaru a ovladačů | Zákaznická podpora HP® ) on Windows 11. It only has a USB connection. But after switching on, it no longer connects dynamically and the PC has to be restarted. Previously, on Windows 10, it connected itself. It was on the original Samsung driver from 2017 and HP released a new Universal Print Driver from 2022 on Windows 11 and without restarting the PC it doesn't show up in Device Manager so it doesn't exist for the PC.
Is it a HP or Windows 11 driver error?
Do you have the same problem with something similar printer?
Thanks for the info.
 
Windows Build/Version
Windows 11 - 22H2 - 22621.900

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i5-12600
    Motherboard
    ASUS TUF Gaming B660 Plus WiFi D4
    Memory
    Kingston Fury Black 32GB (2x16GB) 3200Mhz CL16
    Graphics Card(s)
    nVidia GeForce 1660 GTX 6GB GDDR5
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    LG 27" FHD 60Hz
    Screen Resolution
    FHD 1920x1080
    Hard Drives
    SSD 1TB Crucial P5 Plus
    PSU
    Seasonic 650W Gold
    Case
    SilentiumPC
    Cooling
    Fera5
    Keyboard
    c-tech IRIS
    Mouse
    A4Tech Bloody
    Internet Speed
    45/25 Mb/s

Try3

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For others - the English language equivalent page is Samsung CLX-3305 Color Laser Multifunction Printer series - HPSupport
- Notice the bleed-through of Czech language on this page. Perhaps this printer was only sold in the Czech Republic.

I suggest you uninstall the printer then re-install it.
If your printer manual contains no uninstall instructions then I suggest that you check for & uninstall
- any entry in Device mgr​
- any entry in Settings, Apps​
- any entry in Control panel, Devices & printers​
I suggest you install the 2017 versions in the first instance then make a system image before re-trying the 2022 universal driver.
Samsung CLX-3305.png


Best of luck,
Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 22H2 Build 22621.1194

ut131313

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Thread Starter
Local time
7:17 PM
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Location
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For others - the English language equivalent page is Samsung CLX-3305 Color Laser Multifunction Printer series - HPSupport
- Notice the bleed-through of Czech language on this page. Perhaps this printer was only sold in the Czech Republic.

I suggest you uninstall the printer then re-install it.
If your printer manual contains no uninstall instructions then I suggest that you check for & uninstall
- any entry in Device mgr​
- any entry in Settings, Apps​
- any entry in Control panel, Devices & printers​
I suggest you install the 2017 versions in the first instance then make a system image before re-trying the 2022 universal driver.
View attachment 47023


Best of luck,
Denis
Sorry for the Czech link. I did not realize that.

Exactly as you write and you have it marked, I already had it on Windows 11. All original Samsung 2017.

But unfortunately later the printer stopped communicating with the PC. That's why I installed a new driver already from HP 2022.

The printer is already working, but it must also be turned on when the PC is turned on, otherwise Windows 11 will no longer recognize it.

Thanks for the reply.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i5-12600
    Motherboard
    ASUS TUF Gaming B660 Plus WiFi D4
    Memory
    Kingston Fury Black 32GB (2x16GB) 3200Mhz CL16
    Graphics Card(s)
    nVidia GeForce 1660 GTX 6GB GDDR5
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    LG 27" FHD 60Hz
    Screen Resolution
    FHD 1920x1080
    Hard Drives
    SSD 1TB Crucial P5 Plus
    PSU
    Seasonic 650W Gold
    Case
    SilentiumPC
    Cooling
    Fera5
    Keyboard
    c-tech IRIS
    Mouse
    A4Tech Bloody
    Internet Speed
    45/25 Mb/s

Try3

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6:17 PM
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Windows 11 Home x64 Version 22H2 Build 22621.1194
Uninstallation then reinstallation can often resolve such problems.
If it does not then you could try SFC on the assumption that it must, therefore be a Windows error.
SFC - ElevenForumTutorials

Best of luck,
Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 22H2 Build 22621.1194

IanMosley

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But unfortunately later the printer stopped communicating with the PC. That's why I installed a new driver already from HP 2022.

The printer is already working, but it must also be turned on when the PC is turned on, otherwise Windows 11 will no longer recognize it.

Thanks for the reply.

I had a similar problem with my Epson WorkForce Pro WF-3720.

It was resolved when Epson (finally) updated their driver to run on Windows 11.

Uninstallation then reinstallation can often resolve such problems.
Yes it will; this was my interim solution until Epson updated their driver.
 

My Computer

System One

  • OS
    Windows 11 Pro v 22H2 (Build 22621.1194)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3670
    CPU
    Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz 2.81 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    8.00 GB
    Graphics Card(s)
    Intel(R) UHD Grahics 630; NVIDIA Geforce GT 1030
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 1TB WDC WD10EZEX-75WN4A0 Internal HDD
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 2TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
    Keyboard
    Microsoft Wired Keyboard 600
    Mouse
    Microfoft USB Basic Optical Mouse v2.0
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes Premium
    Other Info
    BaseBoard Manufacturer Dell Inc.
    BaseBoard Product 0H4VK7
    BaseBoard Version A03

ut131313

Member
Thread Starter
Local time
7:17 PM
Posts
35
Location
Czech Republic
Visit site
OS
Windows 11
Uninstallation then reinstallation can often resolve such problems.
If it does not then you could try SFC on the assumption that it must, therefore be a Windows error.
SFC - ElevenForumTutorials

Best of luck,
Denis
Thanks. I'll try it. But later. (Some Windows 11 Update could have done it, and reinstalling could help. )

Have a nice day.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel Core i5-12600
    Motherboard
    ASUS TUF Gaming B660 Plus WiFi D4
    Memory
    Kingston Fury Black 32GB (2x16GB) 3200Mhz CL16
    Graphics Card(s)
    nVidia GeForce 1660 GTX 6GB GDDR5
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    LG 27" FHD 60Hz
    Screen Resolution
    FHD 1920x1080
    Hard Drives
    SSD 1TB Crucial P5 Plus
    PSU
    Seasonic 650W Gold
    Case
    SilentiumPC
    Cooling
    Fera5
    Keyboard
    c-tech IRIS
    Mouse
    A4Tech Bloody
    Internet Speed
    45/25 Mb/s

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