Things Missing from OneDrive


DMGrier

Member
Local time
4:49 PM
Posts
33
OS
Windows 11 Home
Hey Everyone,

I have just noticed a lot of files missing in my OneDrive. I was looking through my files and all of the folders are there but, the files inside are missing. I logged into the web client and shows the same on that side as well. I checked the recycle bin and it is empty. It is not everything, just stuff that appears to be older than a year or two. What is weird is that the folder structure still exists but the files themselves are missing.

I know nothing can be done, probably but, I am more curious if anyone else has had this issue over the years with OneDrive? For me, this may be a deal breaker to continue to use the product.

Thanks for any thoughts and feedback.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M15 Ryzen Edition
    CPU
    AMD Ryzen 9 5900HX
    Memory
    16 GB DDR4
    Graphics Card(s)
    Nvidia RTX 3070
    Hard Drives
    1TB SSD
    Browser
    Edge
    Antivirus
    Defender
If you have these missing files on any computer running OneDrive maybe you can sync and get these back. Probably you did that by mistake. A good alternative is Google Drive or the good old Dropbox.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 64-bit (build 22631.3374)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3374)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
If you have these missing files on any computer running OneDrive maybe you can sync and get these back. Probably you did that by mistake. A good alternative is Google Drive or the good old Dropbox.

Thanks for the reply. I am sure I might have done something but, the part I cannot figure out is how the folders structure which can be five or six levels deep in some areas remain but not the individual files that resided in those folders... Super weird.

It just makes me nervous because I lost files such as my military DD214, closing paperwork for my house and some license keys for very expensive pieces of software. I am assuming this actually happened some time ago. Luckily things like the DD214 and closing paperwork, I still have physical copies in folders.

I am considering going back to Google Drive, had been using that since 2009 and have never lost any files which I could not explain. Main reason I have been using OneDrive is while in college I started using M365 and for the price it is the most cost-effective storage out there. Though, now that I think about it, sometimes it is better to spend a little more for storage.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M15 Ryzen Edition
    CPU
    AMD Ryzen 9 5900HX
    Memory
    16 GB DDR4
    Graphics Card(s)
    Nvidia RTX 3070
    Hard Drives
    1TB SSD
    Browser
    Edge
    Antivirus
    Defender
It just makes me nervous ... I am considering going back to Google Drive ... sometimes it is better to spend a little more for storage.
It may be too late for some of your files, but have a more comprehensive backup system including local digital copies on connected and disconnected storage media, paper copies in a local filing cabinet, paper copies in a remote safety deposit box, etc.

The more important the file, the more copies it deserves.

Then you have to prune and manage your system so you can find your files :cool:
 

My Computer

System One

  • OS
    Windows 10 Pro
many years ago when I started with windows the disappearance of files was a common occurrence and software was developed to take advantage of the way that windows removes files from the file system. Only a file locator entry is removed and the actual file contents remain but are not accessible.

This type of recovery software still exists and some is in active development the following list is some free options which may be worth a try before looking at attempts to recreate new copies

 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 [Latest Release Preview] [Win11 PRO HighEnd MUP-00005 DD]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS to my design
    CPU
    AMD RYZEN 9 7950X OEM
    Motherboard
    *3XS*ASUS TUF B650 PLUS WIFI
    Memory
    64GB [2x32GB Corsair Vengeance 560 AMD DDR5]
    Graphics Card(s)
    3XS* ASUS DUAL RTX 4060 OC 8G
    Sound Card
    On motherboard Feeding SPDiF 5.1 system [plus local sound to each monitor]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160
    Hard Drives
    3XS Samsung 980Pro 2TB M.2 PCIe4 4 x 8TB Data + Various Externals from 1TB to 8TB, 10TB NAS
    PSU
    3XS Corsair RM850x 850w Fully Modular
    Case
    FDesign Define 7 XL BK TGL Case - Black
    Cooling
    3XS iCUE H150i ELITE Liquid Cool, Quiet Case fans
    Keyboard
    Wireless Logitec MX Keys + K830 [Depending on where I'm Sat]
    Mouse
    Wireless Logitec - MX Master 3S +
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security [Latest]
    Other Info
    Also run...
    Dell XPS 17 Laptop
    HP Laptop 8GB - Windows 10 Pro x64 HP 15.2"
    Nexus 7 Android tablet [x2]
    Samsung 10.2" tablet
    Blackview 10.2 Tablet
    Sony Z3 Android Smartphone
    Samsung S9 Plus Smartphone
    Wacom Pro Medium Pen Pad
    Wacom Pro Small Pen Pad
    Wacom ExpressKey Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
  • Operating System
    Windows 11 Pro x64 [Latest release]
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 17 9700
    CPU
    i7 10750H
    Motherboard
    Stock
    Memory
    32 GB
    Graphics card(s)
    Stock Intel + GTX 1650 Ti
    Sound Card
    Stock 4 speaker
    Monitor(s) Displays
    Stock 17" + 32" 4K 3840 x 2160 HDR-10
    Screen Resolution
    3840 x 2400 HDR touchscreen
    Hard Drives
    2TB M2 NVMe
    PSU
    Stock
    Case
    Stock Aluminium / Carbon Fibre
    Cooling
    Stock + 2 fan cooling pad
    Mouse
    Stock Trackpad +Logi Mx Master 3 or MX Ergo Trackball
    Keyboard
    Stock Illuminated + Logi - MX Keys
    Internet Speed
    950 MB Down 55 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security 2021
    Other Info
    Also use an Adjustable Support for Laptop and Adjustable stand for monitor

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