ThinkPad T1g Gen 8 Overnight Freeze [V2 Log]


tzr916 said:
I have a lot of installed programs, each with my preferred settings. I also have all my Windows settings, custom Group Policies, and registry entries. If I take an image of the disk before sending for RMA and they end up wiping the drive:
1. Would it be ok to restore my disk image?
2. If it's ok, is there a way to wipe clean all the error logs that had accumulated?

Thank you so much for all your help!


Last PS results:

WinEvent_Last.txt

drive.google.com drive.google.com

New V2 log:

THINKPADT1G8-(2026-08-03_06-05-43).zip

drive.google.com drive.google.com
Click to expand...



Lenovo may want you to clean install first and backup imaging is ideal.


For a RMA with different motherboard open a thread in this forum room: Backup and Restore
(Ask about any activation issues with/without Microsoft account)
(These are OEM so unlikely)
(Ask about potentially different hardware components and restored drivers)



For error logs they can be ignored as they typically are marked with a date.

If you prefer to delete them there are some that are hidden and commands can run: del /f /s /q for WER .
Alternatively you can clean reliability history and event viewer.



Summary for Lenovo warranty support or RMA:



There were/are recurring hardware-related instability issues

The computer generates repeated Windows Hardware Error Architecture (WHEA) events along with LiveKernelEvent reports involving the graphics subsystem and PCI (Peripheral Component Interconnect Express) devices.



a) Repeated WHEA-Logger Event ID 17 warnings.

PCI\VEN_10DE&DEV_2D19&SUBSYS_234917AA&REV_A1

PCI\VEN_1CC4&DEV_6B04&SUBSYS_6B041CC4&REV_03



b) Multiple LiveKernelEvent reports (some involving the graphics subsystem)

bugchecks 141, 193, 124


141: Intel graphics Timeout Detection and Recovery (TDR): igdkmdn64.sys

193: dxgkrnl!ProcessDeadlockThread: Graphics subsystem watchdog event

124: GenuineIntel_FIRMWARE: WHEA hardware/firmware error



c) Fatal hardware events (2)




Code: 
Event[5861]
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2026-07-30T14:45:49.2290000Z
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: ThinkPadT1G8
  Description:
Fault bucket LKD_0x141_Tdr:6_IMAGE_igdkmdn64.sys_ARL_TRINITY11_BBHANG, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 4afdcce0-f37d-4ade-942c-5a56994ebe60

Problem signature:
P1: 141
P2: ffffe7859fb86010
P3: fffff8077cce26d0
P4: 0
P5: ffffe7859fdbb080
P6: 10_0_26200
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
\\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20260730-1445.dmp
\\?\C:\Windows\SystemTemp\WER-113590593-0.sysdata.xml
\\?\C:\Windows\LiveKernelReports\WATCHDOG-20260730-1445.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d0b47612-c9bd-4777-b0f8-8ac9560c1bed.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6f6342fd-431f-461a-be20-84a86178c742.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_97daeb1b2b67fe82d6cb30833b1676492a583d55_00000000_cab_15e03401-49c3-453c-8148-22a29aeded82

Analysis symbol:
Rechecking for solution: 0
Report Id: 15e03401-49c3-453c-8148-22a29aeded82
Report Status: 268435456
Hashed bucket:
Cab Guid: 0


Code: 
Event[5955]
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2026-07-31T04:27:18.3790000Z
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: ThinkPadT1G8
  Description:
Fault bucket LKD_0x193_DxgkrnlLiveDump:810__dxgkrnl!ProcessDeadlockThread, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 57855b58-1221-40e5-a69b-4e2e0a4458b3

Problem signature:
P1: 193
P2: 810
P3: ffffe7858facb000
P4: ffffe7858596a040
P5: 137ff
P6: 10_0_26200
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
\\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20260731-0426.dmp
\\?\C:\Windows\SystemTemp\WER-162882890-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.58d50583-5b9c-4dc0-8ef7-1ff3f2173520.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c9f9b737-752f-46e6-8083-2043a8a7c0f3.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_193_5d1c240c111ad53aff6817a48d6835f4f113_00000000_cab_cdcccf58-0829-4fc6-91a2-83daf1fa6529

Analysis symbol:
Rechecking for solution: 0
Report Id: cdcccf58-0829-4fc6-91a2-83daf1fa6529
Report Status: 268435456
Hashed bucket:
Cab Guid: 0


Code: 
Event[6180]
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2026-07-31T11:46:01.4440000Z
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: ThinkPadT1G8
  Description:
Fault bucket LKD_0x124_7_GenuineIntel_FIRMWARE_{8f87f311-c998-4d9e-a0c4-6065518c4f6d}_IMAGE_GenuineIntel.sys, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 01f1cd53-c557-4714-aafc-b3e0d5c190dd

Problem signature:
P1: 124
P2: 7
P3: ffffe2896da90020
P4: 0
P5: 0
P6: 10_0_26200
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
\\?\C:\Windows\LiveKernelReports\WHEA\WHEA-20260731-1143.dmp
\\?\C:\Windows\SystemTemp\WER-19218-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.5bea7156-1c41-44ff-a6d9-1125245dc692.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9781d8e0-9d0b-49fa-8a97-f04bb926f321.tmp.WERInternalMetadata.xml
\\?\C:\Windows\SystemTemp\WER.3cf22e26-b605-4df4-94c8-9413c851072c.tmp.WERDataCollectionStatus.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_6fdc295b72c8caa7c46923228c4426bb18a9fa2_00000000_cab_c1c31836-1d04-410c-b6e5-b48c4aeeb211

Analysis symbol:
Rechecking for solution: 0
Report Id: c1c31836-1d04-410c-b6e5-b48c4aeeb211
Report Status: 268435462
Hashed bucket:
Cab Guid: 0


Code: 
Event[8883]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2026-08-01T06:18:58.6180000Z
  Event ID: 1
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: WHEA Error Event Logs,
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: ThinkPadT1G8
  Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.


Code: 
Event[8420]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2026-07-31T11:43:48.7330000Z
  Event ID: 1
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: WHEA Error Event Logs,
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: ThinkPadT1G8
  Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Updates:
On 8/4 - I opened a warranty repair case, they shipped me a box + label. There were no instructions to wipe the disk. For safety and convenience, I did a full backup image then clean install using official Lenovo recovery media USB. I signed in using local account (oobe bypassnro, without password), copied all the screen shots and error logs we collected onto the desktop, checked Device Manager for any anomalies, then rebooted to verify function.

On 8/7 - boxed it up and sent it off.

On 8/10 - they received it and status said "repair in progress".

On 8/12 - Today the status said "the repair is on hold". When I called an spoke to them, they said "we want your permission to reinstall the OS due to a software problem". I said YES and asked if any hardware issues were found or any parts were replaced, and they said "as of right now the ticket does not state that any hardware was replaced but that may get updated later in the repair process".

I will definitely be calling them if they just reinstall the OS and send it back to me without any more communication! If it turns out they did not actually replace any hardware/parts, should I be hesitant to restore my full backup image for fear of having the same errors as before??
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7-11700k16GB Patriot Viper Steel @ DDR4-3200RTX2070
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
ASUS z590
CPU
Intel Core i7-11700k
Motherboard
ASUS z590
Memory
16GB Patriot Viper Steel @ DDR4-3200
Graphics Card(s)
RTX2070
Monitor(s) Displays
Sony XBR65Z9D
Hard Drives
1TB Crucial T500 M.2 PCIe Gen4 + many SATA + many USB
PSU
AS Rock Steel Legend 850W
Case
Silverstone
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