Helping a friend with a Win11 desktop PC.
Because restoring recent image backups did not fix her Win11 problem, I had to restore a backup of the C drive that was done in March 2025 when she first bought that PC. That resolved the Win11 problem. But now Tbird lost all of her email contacts.
I can extract Tbird's profile from a recent backup that was done in August 2026. Not sure if the name of 2026 profile will be identical to the name of the 2025 profile. If the names are different, Google Ai says to:
1. Insure Tbird is not runnng.
2. Delete the entire contents of the 2025 profile folder.
3. Paste the entire contents of the 2026 profile in the 2025 profile folder.
I asked Google: After I paste a copy of the 2026 profile folder in the correct location, couldn't I just rename the 2026 profile to the name used for the 2025 profile? Google said that would not work and that I should use the delete/paste method. What's the difference in doing it by deleting/pasting or renaming?
Or a better way?
Because restoring recent image backups did not fix her Win11 problem, I had to restore a backup of the C drive that was done in March 2025 when she first bought that PC. That resolved the Win11 problem. But now Tbird lost all of her email contacts.
I can extract Tbird's profile from a recent backup that was done in August 2026. Not sure if the name of 2026 profile will be identical to the name of the 2025 profile. If the names are different, Google Ai says to:
1. Insure Tbird is not runnng.
2. Delete the entire contents of the 2025 profile folder.
3. Paste the entire contents of the 2026 profile in the 2025 profile folder.
I asked Google: After I paste a copy of the 2026 profile folder in the correct location, couldn't I just rename the 2026 profile to the name used for the 2025 profile? Google said that would not work and that I should use the delete/paste method. What's the difference in doing it by deleting/pasting or renaming?
Or a better way?
My Computer
At a glance
Windows 11Intel Core Ultra 7, 265K32GBUsing integrated graphics
- OS
- Windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- Self Built
- CPU
- Intel Core Ultra 7, 265K
- Motherboard
- MSI Pro Z890-P WiFi
- Memory
- 32GB
- Graphics Card(s)
- Using integrated graphics
- Monitor(s) Displays
- LG
- Screen Resolution
- 4K
- Hard Drives
- 512 GB SSD, 2TB M.2 SSD and 2TB SATA SSD
- PSU
- Seasonic Modular 550 watt Focus Plus
- Case
- Corsair 4000D
- Cooling
- ThermalRight Phantom Sprit




