TPM 2.0 and windows 11


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SharpSnake4200

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hello i have a problem i have a acemagic f5a amd ryzen ai 9 hx 470 mini pc and i am currently running windows 11 pro OS build 25h2 26200.8875 with tpm 2.0 and secure boot enabled in bios and tpm.msc says everything is a ok tpm MSFT manufacturer version 10.6.0.10 specification version 2.0 but if i try to install update 2026-07 preview update 26200.8973 or any build higher then my current build it downloads installs but on reboot i freeze on bios logo screen have to shutdown 3 times to repair uninstall the update then pc works again so i tried to do a clean install with update installed and get the same result then tied all the evaluation version on windows insider same results it won't even boot the usb drive but if i go into bios and set TPM 2.0 to TPM 1.2 it boots up and install fine so is it the windows update and higher builds the problem or is it a bios problem cause current version works as it should ?
 

My Computer My Computer

At a glance

win11
OS
win11
Computer type
PC/Desktop
Manufacturer/Model
acemagic f5a amd ryzen ai 9 hx 470 mini pc
SharpSnake4200 said:
hello i have a problem i have a acemagic f5a amd ryzen ai 9 hx 470 mini pc and i am currently running windows 11 pro OS build 25h2 26200.8875 with tpm 2.0 and secure boot enabled in bios and tpm.msc says everything is a ok tpm MSFT manufacturer version 10.6.0.10 specification version 2.0 but if i try to install update 2026-07 preview update 26200.8973 or any build higher then my current build it downloads installs but on reboot i freeze on bios logo screen have to shutdown 3 times to repair uninstall the update then pc works again so i tried to do a clean install with update installed and get the same result then tied all the evaluation version on windows insider same results it won't even boot the usb drive but if i go into bios and set TPM 2.0 to TPM 1.2 it boots up and install fine so is it the windows update and higher builds the problem or is it a bios problem cause current version works as it should ?
Click to expand...
It sounds like your BIOS, not Windows.


Two clues. Your TPM shows "MSFT" as maker, which means it is built into the AMD chip rather than being a separate part. And the PC freezes at the BIOS logo — that is before Windows has started, so Windows cannot be the cause.


And when you switch to TPM 1.2 everything works. That points to a fault in the TPM 2.0 part of your firmware. The new Windows build just wakes the fault up, because newer builds use the TPM more during startup.


What I would try:


1- Look on AceMagic's support page for a BIOS update for the F5A. That is the real fix.


2- Install it, set TPM back to 2.0, then try the Windows update again.


3- While you are in the BIOS, look for anything called "fTPM" or "Erase fTPM". Some boards have a switch that clears it.


One warning: if BitLocker is switched on, save your recovery key before you touch the TPM. Otherwise the drive locks and it will ask you for that key at startup.


Also worth emailing AceMagic. It is their firmware, and they should know about it.


Staying on TPM 1.2 works for now, but Windows 11 really wants 2.0, so treat it as temporary.

I will appreciate your feed back if this helps.
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
Lenovo Legion 5
Both of my 2015 era workstations cannot upgrade to 2.0. If you install Windows Server, the TPM requirement can be bypassed,
 

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System One System Two

  • At a glance

    Windows 11 Education For 26H2Intel® Core i7 5500u8 GBIntel HD Family Graphics 5500 AMD Firepro 4150M
    OS
    Windows 11 Education For 26H2
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook G2
    CPU
    Intel® Core i7 5500u
    Motherboard
    HP
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Family Graphics 5500 AMD Firepro 4150M
    Sound Card
    Realtek High Audio
    Hard Drives
    1 TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 Pro For Workstations 26H2Xeon 1535m v632 GBAMD Quadro Pro 4100
    Operating System
    Windows 11 Pro For Workstations 26H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook G4
    CPU
    Xeon 1535m v6
    Motherboard
    HP
    Memory
    32 GB
    Graphics card(s)
    AMD Quadro Pro 4100
    Sound Card
    Bang and Olufson Audio
    Hard Drives
    1TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender
LimoPc said:
It sounds like your BIOS, not Windows.....
Click to expand...
Welcome to Eleven Forum.

Some very good advice there in your first post on the forum. :thumbsup:
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    UPDATE - 11 April 2026: due to lid hinges starting to break up this laptop has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

    I've now clean installed 25H2 and used Garlin's scripts to update Secure Boot to CA 2023 and revoke the PCA 2011 certificates. It's new role is to test secure boot issues.

    Info for 2021-2026:
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Experimental 263xx and 29xxx builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR was a 2-in-1 convertible Lenovo Yoga 11e (1st gen) type 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device. This has now been sold. It has been replaced by my System Eight.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, 1920x1080 touchscreen, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine. As its new home has an existing digital licence for Pro I've been able to upgrade the migrated OS from Home to Pro.
    29 Sept. 2026 Feature Update to 26H2 through Windows Update by setting the Target Release Version for 26H2.

    My SYSTEM EIGHT is a 2-in-1 convertible Lenovo Yoga 11e (5th gen) type 20LN, Celeron N4120, 8GB RAM, 512GB NVMe ssd, a supported device for Windows 11. Currently running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds as native boot vhdx.
You can visit your manufacturer support site and download latest driver pack, but I don't know if that also includes a BIOS update. They should offer it separately. If there is no new BIOS there, you can try running Windows Update and see in the Advanced, Optional section. Then from the driver pack locate and install the chipset driver (alternatively I would download it directly from AMD) and the TMP driver. If that doesn't work, avoid installing this optional update. Wait until Microsoft fixes any bugs and then releases it as standard update (not optional).

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System One System Two

  • At a glance

    Windows 11 Pro 23H2 (7582), 25H2 (9457)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (7582), 25H2 (9457)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    802.11g wireless 54 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.

  • At a glance

    Windows 11 Pro 25H2 (build 26200.9457)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro 25H2 (build 26200.9457)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Microsoft Compact Optical Mouse
    Internet Speed
    802.11ac 5GHz wireless 260Mpbs
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

My Computer My Computer

At a glance

Windows 11 Insider Experimental (26H2)Intel Core i5-1140032Gb (DDR4 SDRAM)Intel(R) UHD Graphics 730
OS
Windows 11 Insider Experimental (26H2)
Computer type
PC/Desktop
Manufacturer/Model
Gigabyte Technology Co., Ltd.
CPU
Intel Core i5-11400
Motherboard
Z590 AORUS PRO AX
Memory
32Gb (DDR4 SDRAM)
Graphics Card(s)
Intel(R) UHD Graphics 730
Sound Card
Realtek USB Audio
Monitor(s) Displays
LG 27US500-W 4K UHD UltraFine™
Screen Resolution
3840x2160
Hard Drives
Samsung SSD 980 PRO 1TB
WDC WD7501AALS
PSU
Montech CENTURY, 650W, 80+ Gold
Case
Cougar Airface ECO RGB
Cooling
ID-COOLING SE-224-XTS BLACK
Keyboard
Microsoft SideWinder X6 Keyboard
Mouse
Microsoft SideWinder Mouse
Internet Speed
Internet speed of 1 Gbit/s
Browser
Vivaldi browser
Antivirus
Windows Defender
I figured it out after messing with all the different bios setting
load defaults that will set all the secure boot and TPM setting save changes
set GPX memory size save and exit
enter bios then look for
Advanced
AMD CBS
SOC Miscellaneous Control
Microsoft Security Levels
choose Pluton fTPM Level 1 with Pluton Security Processor
save and exit
that turns everything on and windows boots up perfectly and tpm.msc say everything is A OK
for anyone who has the mini computer that's my fix
 

My Computer My Computer

At a glance

win11
OS
win11
Computer type
PC/Desktop
Manufacturer/Model
acemagic f5a amd ryzen ai 9 hx 470 mini pc
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