Unable to format USB after use in Samsung TV


wimorrison

Well-known member
Member
VIP
Local time
9:02 PM
Posts
269
OS
Win11
I bought a new Samsung TV recently and since inserting some USB drives into the TV they drives have become useless. I cannot read from them on the TV, nor am I able to reformat or reuse them on a Windows 11 22H2 22621.160 build machine.

Disk Manager will see that the drive is inserted (Drive H: ) but I cannot format the drive using Windows Tools, RUFUS will not even see that the drive is present, and whilst USB Low Level Format 5.01 from MajorGeeks sees the drive even after 2 hours it will not format any of the drives :(

Can anyone suggest how to recover these drives after use in the Samsung TV seems to have 'destroyed' them?

1655736243622.png
 
Windows Build/Version
22H2 22621.160

My Computer

System One

  • OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7530
    CPU
    Intel(R) Core(TM) i7-1265u
    Memory
    16Gb
Since disk management shows it as "no media", you are likely going to need to just toss the USB flash drive and replace it.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
When Windows can't work with a USB drive my tool is a GPARTED LiveCD that can work with a number of formats, delete and create. The disc is made from a downloaded .iso file. It runs a 'lite' version of Linux and works outside of Windows. I had an incident with a client's 2TB USB Thumb drive, unbranded and seemingly "too good a price" that would fail at half capacity, never could get it over 1TB.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
One thing I forgot to mention, all the USB Thumb drives I've worked with came formatted as FAT32 as are SDHC cards for cameras, Windows can't do over 32GB but GPARTED can. Don't know if the TV needs to do the same but the SDHC cards used in cameras need to be formatted/reformatted in the camera, not in the computer.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Hi there
go into diskpart
list disk
if you see the USB drive then select disk xxx
clean
create partition primary
format fs=fat32 quick
assign letter=Q
exit

if that fails the USB is probably defective.

Cheers
jimbo
 

My Computer

System One

  • OS
    Windows XP,7,10,11 Linux Arch Linux
    Computer type
    PC/Desktop
    CPU
    2 X Intel i7
Thanks for all the helpful replies, unfortunately it looks like Samsung TVs simply eat USB drives and spit them out as useless junk.

I have not been able to recover any of the 3 drives it has wrecked, and not even the TV will recognise or use them. The drives were all new before installing them in the TV which said it was formatting them, they worked once and then became toast.

Searching around the internet suggests that this is a known issue with Samsung’s ‘smart’ TVs so it may pay everyone to be careful with them.

BTW, Samsung denies that there is an issue …
 

My Computer

System One

  • OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7530
    CPU
    Intel(R) Core(TM) i7-1265u
    Memory
    16Gb
Thanks for all the helpful replies, unfortunately it looks like Samsung TVs simply eat USB drives and spit them out as useless junk.

I have not been able to recover any of the 3 drives it has wrecked, and not even the TV will recognise or use them. The drives were all new before installing them in the TV which said it was formatting them, they worked once and then became toast.

Searching around the internet suggests that this is a known issue with Samsung’s ‘smart’ TVs so it may pay everyone to be careful with them.

BTW, Samsung denies that there is an issue …
Wow! I have a Samsung TV that's a couple years old. I've never used a flash drive in it, but have used it with a computer to play online stuff.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy TE01-1xxx
    CPU
    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
    Motherboard
    16.0GB Dual-Channel Unknown @ 1463MHz (21-21-21-47)
    Memory
    16384 MBytes
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Monitor 1 - Acer 27" Monitor 2 - Acer 27"
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC PC SN530 SDBPNPZ-512G-1006 (SSD)
    Seagate ST1000DM003-1SB102
    Seagate BUP Slim SCSI Disk Device (SSD)
    PSU
    HP
    Case
    HP
    Cooling
    Standard
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M705
    Internet Speed
    500 mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    That's all Folks!
  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i7 (10th gen) 10700
    Motherboard
    Intel
    Memory
    16 GB
    Graphics card(s)
    Intel UHD Graphics 630
    Sound Card
    Built-in
    Monitor(s) Displays
    Acer 27" & Samsung 24"
    Screen Resolution
    1920 x
    Hard Drives
    SSD (512 GB)
    HDD (1 TB)
    Seagate
    PSU
    Intel i7 10th Generation
    Case
    HP
    Cooling
    HP/Intel?
    Mouse
    Logitech M705
    Keyboard
    Logitech Wave K350
    Internet Speed
    50 mbps
    Browser
    Firefox 90.2
    Antivirus
    Windows Defender
    Other Info
    Headphone/Microphone Combo
    SuperSpeed USB Type-A (4 on front)
    HP 3-in-One Card Readr
    SuperSpeed USB Type-C
    DVD Writer
I can also (or could) play files recorded onto a drive such as AVI, MP4, etc but if the drive was used to record TV then it would do it once and thereafter becomes completely foobarred :(

Moral is, don’t try to record using the TV.
 

My Computer

System One

  • OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7530
    CPU
    Intel(R) Core(TM) i7-1265u
    Memory
    16Gb
Not as bad but have a similar issue with my JVC smart TV with usb sticks, when inserting it in a PC USB port, I forget the exact message but it offers to repair the drive, click OK and it's fixed instantly with all content intact, very odd. I avoid using USB drives thumb drives in that TV now.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 OS Build 22623.1095
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 7 3800X
    Motherboard
    Asus PRIME B350-PLUS
    Memory
    16GB Corsair Vengeance LPX DDR4 @3000Mhz
    Graphics Card(s)
    ASUS - GeForce RTX 3070 Ti 8 GB TUF GAMING OC
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Acer KA241
    Screen Resolution
    1920 x 1080 @60Hz
    Hard Drives
    240GB PNY CS900 SSD - OS
    2 x 1TB Crucial MX500 SSD
    1 x 500GB Crucial MX300 SSD
    2TB Seagate ST2000DM001-1ER164
    2TB Seagate ST2000DM008-2FR102
    PSU
    750 Watt Corsair TX750 Plus
    Case
    Cooler Master 690 III
    Cooling
    Akasa AK98 5 Case Fans
    Keyboard
    Logitech K270 - wireless
    Mouse
    Logitech - M185 wireless
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
  • Operating System
    Windows 11 Pro 22H2 build 22621.900
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
    Graphics card(s)
    EVGA 6GB GTX 1060.
    Sound Card
    Builtin
    Monitor(s) Displays
    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 265 Watt PSU)
    Case
    Inspiron Small Desktop
    Cooling
    Dell stock cooler
    Mouse
    Dell
    Keyboard
    Dell
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
I can also (or could) play files recorded onto a drive such as AVI, MP4, etc but if the drive was used to record TV then it would do it once and thereafter becomes completely foobarred :(

Moral is, don’t try to record using the TV.
It´s not possible to record protected content. But, obviously, no damage should result from trying.
 

My Computer

System One

  • OS
    Windows 10
It´s not possible to record protected content. But, obviously, no damage should result from trying.

It is possible, and permitted for free-to-air channels in the UK, to either time-slip by the capacity of your storage, or for storing and later viewing. This capability is provided on most smart TVs sold in the UK and Europe.

You cannot however watch the recorded programs on another device.
 

My Computer

System One

  • OS
    Win11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7530
    CPU
    Intel(R) Core(TM) i7-1265u
    Memory
    16Gb
Thanks for all the helpful replies, unfortunately it looks like Samsung TVs simply eat USB drives and spit them out as useless junk.

I have not been able to recover any of the 3 drives it has wrecked, and not even the TV will recognise or use them. The drives were all new before installing them in the TV which said it was formatting them, they worked once and then became toast.

Searching around the internet suggests that this is a known issue with Samsung’s ‘smart’ TVs so it may pay everyone to be careful with them.

BTW, Samsung denies that there is an issue

I bought a new Samsung TV recently and since inserting some USB drives into the TV they drives have become useless. I cannot read from them on the TV, nor am I able to reformat or reuse them on a Windows 11 22H2 22621.160 build machine.

Disk Manager will see that the drive is inserted (Drive H: ) but I cannot format the drive using Windows Tools, RUFUS will not even see that the drive is present, and whilst USB Low Level Format 5.01 from MajorGeeks sees the drive even after 2 hours it will not format any of the drives :(

Can anyone suggest how to recover these drives after use in the Samsung TV seems to have 'destroyed' them?

View attachment 31895
I was trying to use an external drive for my Android/Google tv which is new and it worked but everytime i turned off the tv and back on again later I had to unplug and replug it back in to the TV. Also the first time i did it(formatted and inserted) it worked once and then went defective. I was told by a guy at best buy that tvs are not meant to use usb storage anything. So I no longer do it anymore. I just keep my apps to a minimum. Not sure if you have a AndroidTV but if you do dont waste your time trying to use usb for storage in my opinion but hey maybe others here disagree and have ways to make it work IDK.
 

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2(OS Build 22631.3527)
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
    CPU
    12-Core AMD Ryzen 9 5900X, 4950 MHz (49.5 x 100)
    Motherboard
    Gigabyte X570 Aorus Master
    Memory
    4 - G Skill Trident Z Neo F4-3600C16-16GTZNC
    Graphics Card(s)
    PCI Express 4.0 x16: PowerColor RX 6800
    Sound Card
    Realtek ALC1220 @ AMD K19.2 - High Definition Audio Controller
    Monitor(s) Displays
    2 - 27 inch Westinghouse
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SSD - 2 TB each
    1 SSD - 4TB
    1 HDD - 2TB
    Keyboard
    logitech
    Mouse
    logitech
    Internet Speed
    1 GB
    Browser
    Firefox
    Antivirus
    Eset Endpoint Security

Latest Support Threads

Back
Top Bottom