Unexplainable Whea Bsod

wh1t3 · Sep 23, 2022

Hi! I hope someone can help, me because I'm banging my head on this issue for so many days....

Basically I am getting BSOD with WHEA uncorrectable error randomly while using google sheets large files and while just simply working, not heavy loads or gaming.

I tried windows 11 clean install and it still happens

I tried all sort of benchmark and stress test and I cant replicate the error (occt, memtest86 4 passes full test, linkpack, asus realbench, intel processor diagnostic tool, and many many more) and still can't trigger the error.

It seems to appear majorly while working on big files in google sheet (20k+ rows).

All the temperatures are constantly monitored with Hwinfo64 and the liquid coolant and liquid radiator and fans are all working perfectly fine. Getting this crashes at any temperature ranges.

Bios is fully upgraded and default settings are applied, no overclocking is present at the moment.

Windows is fully upgraded. No malware or virus are present.

The only suspect I have is about the RAM, they are not in the QVL list of the motherboard, but they pass every single stress test I throw at them.

With xmp profile enabled I cant boot without lowering the frequencies, but to solve this issues I have disabled XMP and running them at 2133mhz.

Still getting crashes even with xmp disabled, and in every case they pass every stress test without no issues.

With XMP disabled the crashes occours less but it still happens.

Any help would be really appreciated,

Thanks in advance guys

Log Collector

tomdsr · Sep 23, 2022

wh1t3 said:
Hi! I hope someone can help, me because I'm banging my head on this issue for so many days....

Basically I am getting BSOD with WHEA uncorrectable error randomly while using google sheets large files and while just simply working, not heavy loads or gaming.

I tried windows 11 clean install and it still happens

I tried all sort of benchmark and stress test and I cant replicate the error (occt, memtest86 4 passes full test, linkpack, asus realbench, intel processor diagnostic tool, and many many more) and still can't trigger the error.

It seems to appear majorly while working on big files in google sheet (20k+ rows).

All the temperatures are constantly monitored with Hwinfo64 and the liquid coolant and liquid radiator and fans are all working perfectly fine. Getting this crashes at any temperature ranges.

Bios is fully upgraded and default settings are applied, no overclocking is present at the moment.

Windows is fully upgraded. No malware or virus are present.

The only suspect I have is about the RAM, they are not in the QVL list of the motherboard, but they pass every single stress test I throw at them.

With xmp profile enabled I cant boot without lowering the frequencies, but to solve this issues I have disabled XMP and running them at 2133mhz.

Still getting crashes even with xmp disabled, and in every case they pass every stress test without no issues.

With XMP disabled the crashes occours less but it still happens.

Any help would be really appreciated,

Thanks in advance guys

Log Collector

View attachment 39974
View attachment 39975

Sigh.....

ActiveSkuDescription : Windows(R) Operating System, VOLUME_KMSCLIENT channel

wh1t3 · Sep 23, 2022

tomdsr said:
Sigh.....

Kms make windows going WHEA ?

tomdsr · Sep 23, 2022

wh1t3 said:
Kms make windows going WHEA ?

You never know whats included with dodgy kms activators.

from: Terms and rules

4. No piracy or discussion of piracy allowed at all. Such as software, music, videos, and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

wh1t3 · Sep 23, 2022

Didn't even know that there was a dodgy kms activation in this setup, but I will fix that with a license right now, and coming back to you

wh1t3 · Sep 23, 2022

License bought and activated :)

new log collector

tomdsr · Sep 23, 2022

wh1t3 said:
License bought and activated :)

new log collector

Swapping the key doesnt change what it could have done. Do a clean install. Not an in place upgrade, that keeps files

wh1t3 · Sep 23, 2022

I'll wait for a new BSOD, who knows.... maybe uninstalling and cleaning the system from Kmos may have fixed it (fingers crossed)

Unfortunately, as stated in the first post, I cant reproduce the error whenever I want, it may happens a couple of time a day or 6 times in a row, doing simple query on big google sheet files.

I'll keep you posted, if new WHEA happens I have a partition ready for a clean install, where I will use a key from the beginning. Anyways, thanks for your help! Stay tuned

wh1t3 · Sep 24, 2022

tomdsr said:
Swapping the key doesnt change what it could have done. Do a clean install. Not an in place upgrade, that keeps files

Hello! So.. of course I got the WHEA again on that windows 11 installation

I did then a fresh install, this time of Windows 10 to exclude that the issues could be related to some windows 11 bug.

Nothing changed, same WHEA on windows 10 fresh, just working on google sheet.

I think we can assume it's hardware related at this point, I am still thinking about the ram, but they pass stress test benchmark and everything else.... what do you think?

Thanks for your help

wh1t3 · Sep 25, 2022

@zbook I summon your knowledge

zbook · Sep 25, 2022

wh1t3 said:
I tried all sort of benchmark and stress test and I cant replicate the error (occt, memtest86 4 passes full test, linkpack, asus realbench, intel processor diagnostic tool, and many many more) and still can't trigger the error.

The only suspect I have is about the RAM, they are not in the QVL list of the motherboard, but they pass every single stress test I throw at them.

Memtest86 is designed to test for malfunctioning RAM.
It is not designed to test for incompatible RAM.

1) For testing purposes see if you can find one or more RAM modules on the QVL.

Crucial, Amazon, and other vendors may have options for returns as needed.

Crucial System Scanner | Memory Upgrade Scanner | Crucial

Upgrade your system storage with our range of solid state drives. Find prices, specs and customer reviews to help choose the best device for you.

www.crucial.com

ASRock Z590 Taichi | Memory RAM & SSD Upgrades | Crucial.com

Crucial Memory and SSD upgrades - 100% Compatibility Guaranteed for ASRock Z590 Taichi - FREE US Delivery.

www.crucial.com

2) Uninstall: Driver Booster 9 9.5.0 IObit 20220924

3) Open administrative command prompt and type or copy and paste:

chkdsk /b /v

Run the above chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

The above switches may take substantial time so run the Windows drive overnight.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.

4) After completing the above chkdsk switches on all disk drives please run:

https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat

Post a share link using one drive, drop box, or google drive.

Code:

Manufacturer : G Skill Intl
MemoryType   : DDR4
Capacity     : 8GB
Speed        : 2133
PartNumber   : F4-4000C17-8GTRS

Code:

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 145.9 GB
Total Space: 198.5 GB
File System: NTFS
      Model: WDS500G1X0E-00AFY0

      Drive: D:
 Free Space: 559.3 GB
Total Space: 952.4 GB
File System: NTFS
      Model: Samsung SSD 870 EVO 1TB

      Drive: E:
 Free Space: 334.4 GB
Total Space: 715.4 GB
File System: NTFS
      Model: Crucial_CT750MX300SSD1

      Drive: F:
 Free Space: 1219.5 GB
Total Space: 2861.5 GB
File System: NTFS
      Model: WDC WD30EFRX-68EUZN0

      Drive: G:
 Free Space: 97.9 GB
Total Space: 238.5 GB
File System: NTFS
      Model: SanDisk SDSSDH3250G

wh1t3 · Sep 26, 2022

zbook said:
Memtest86 is designed to test for malfunctioning RAM.
It is not designed to test for incompatible RAM.

1) For testing purposes see if you can find one or more RAM modules on the QVL.

Crucial, Amazon, and other vendors may have options for returns as needed.

Crucial System Scanner | Memory Upgrade Scanner | Crucial

Upgrade your system storage with our range of solid state drives. Find prices, specs and customer reviews to help choose the best device for you.

www.crucial.com

ASRock Z590 Taichi | Memory RAM & SSD Upgrades | Crucial.com

Crucial Memory and SSD upgrades - 100% Compatibility Guaranteed for ASRock Z590 Taichi - FREE US Delivery.

www.crucial.com

2) Uninstall: Driver Booster 9 9.5.0 IObit 20220924

3) Open administrative command prompt and type or copy and paste:

chkdsk /b /v

Run the above chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

The above switches may take substantial time so run the Windows drive overnight.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.

4) After completing the above chkdsk switches on all disk drives please run:

https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat

Post a share link using one drive, drop box, or google drive.

Code:

Manufacturer : G Skill Intl MemoryType : DDR4 Capacity : 8GB Speed : 2133 PartNumber : F4-4000C17-8GTRS

Code:

------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 145.9 GB Total Space: 198.5 GB File System: NTFS Model: WDS500G1X0E-00AFY0 Drive: D: Free Space: 559.3 GB Total Space: 952.4 GB File System: NTFS Model: Samsung SSD 870 EVO 1TB Drive: E: Free Space: 334.4 GB Total Space: 715.4 GB File System: NTFS Model: Crucial_CT750MX300SSD1 Drive: F: Free Space: 1219.5 GB Total Space: 2861.5 GB File System: NTFS Model: WDC WD30EFRX-68EUZN0 Drive: G: Free Space: 97.9 GB Total Space: 238.5 GB File System: NTFS Model: SanDisk SDSSDH3250G

Thanks a lot for your reply

1) Yeah I already bought some RAM from gskill in the QVL, currently awaiting for amazon delivery

2) Done, I installed it just for the clean install, to do a fast setup of all the drivers

3) Ok, I will do

4) Ok will do

Thanks again

wh1t3 · Oct 19, 2022

wh1t3 said:
Thanks a lot for your reply

1) Yeah I already bought some RAM from gskill in the QVL, currently awaiting for amazon delivery

2) Done, I installed it just for the clean install, to do a fast setup of all the drivers

3) Ok, I will do

4) Ok will do

Thanks again

Hello again!

So, Updates:

Tried brand new RAM in QVL nothing changed, still getting BSOD while using "heavy" google sheet files. Model used is GSKILL F4-4000C18D-16GTZR

Maybe unrelated, but both old and new ram fail to boot with xmp profile activated.

Done checking all the SSD's with everything and no error was found.

Tuneup_log 2022-10-19 at 19-03-00.zip

drive.google.com

Thanks for your help!

wh1t3 · Oct 21, 2022

zbook said:
Memtest86 is designed to test for malfunctioning RAM.
It is not designed to test for incompatible RAM.

1) For testing purposes see if you can find one or more RAM modules on the QVL.

Crucial, Amazon, and other vendors may have options for returns as needed.

Crucial System Scanner | Memory Upgrade Scanner | Crucial

Upgrade your system storage with our range of solid state drives. Find prices, specs and customer reviews to help choose the best device for you.

www.crucial.com

ASRock Z590 Taichi | Memory RAM & SSD Upgrades | Crucial.com

Crucial Memory and SSD upgrades - 100% Compatibility Guaranteed for ASRock Z590 Taichi - FREE US Delivery.

www.crucial.com

2) Uninstall: Driver Booster 9 9.5.0 IObit 20220924

3) Open administrative command prompt and type or copy and paste:

chkdsk /b /v

Run the above chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

The above switches may take substantial time so run the Windows drive overnight.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.

4) After completing the above chkdsk switches on all disk drives please run:

https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat

Post a share link using one drive, drop box, or google drive.

Code:

Manufacturer : G Skill Intl MemoryType : DDR4 Capacity : 8GB Speed : 2133 PartNumber : F4-4000C17-8GTRS

Code:

------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 145.9 GB Total Space: 198.5 GB File System: NTFS Model: WDS500G1X0E-00AFY0 Drive: D: Free Space: 559.3 GB Total Space: 952.4 GB File System: NTFS Model: Samsung SSD 870 EVO 1TB Drive: E: Free Space: 334.4 GB Total Space: 715.4 GB File System: NTFS Model: Crucial_CT750MX300SSD1 Drive: F: Free Space: 1219.5 GB Total Space: 2861.5 GB File System: NTFS Model: WDC WD30EFRX-68EUZN0 Drive: G: Free Space: 97.9 GB Total Space: 238.5 GB File System: NTFS Model: SanDisk SDSSDH3250G

Ops ! I think I quoted my own post instead of yours, please see above post. Sorry!

zbook · Oct 21, 2022

Please run the V2 log collector today and post a new link into the newest post.

Windows unfortunately typically does not identify the malfunctioning component when there are WHEA 124 bugchecks.

See if can find other hardware components for swap testing.

Some retailers may have restocking fees.

Swap test the CPU.

If the CPU swap creates stability then replace the CPU.

If the CPU swap continues with computer instability then swap test the motherboard.

Indicate if can or cannot run the computer for several days or a week or more without important files.

Stigg · Mar 28, 2023

I just received a WHEA_UNCORRECTABLE_ERROR GSOD.
It's the first time I've ever seen it.

I looked at the dumps, but they didn't show anything.
I'm not gonna bother wasting time chasing the cause unless it happens again.
I've seen once only errors happen on computers before.