Uninstalled Office 2013 program keeps showing up on Windows Update listing


ljdarby

Well-known member
Local time
8:48 PM
Posts
26
Location
Lafayette, LA
OS
Win11 Pro
This has been going on for about 6 months now- I upgraded from Office 2013 to Office 2016 (special pricing) some 6 months ago BUT windows update, every time it runs, still lists it, and unsuccessfully tried to update it. This results in an red-inked ERROR message that would be daunting to the uninitiated user. By the way, Microsoft says the way to stop this nonsense is to uninstall the offending Office 2013 but its name does NOT appear in that listing. Likewise, my uninstall programs do not list the offending Office 2013 either. Any suggestions?
 

My Computer My Computer

At a glance

Win11 ProIntel i7-11700K32GB GSkillAMD Radeon R7 200 Series
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self Made
CPU
Intel i7-11700K
Motherboard
Asus Z590P
Memory
32GB GSkill
Graphics Card(s)
AMD Radeon R7 200 Series
Monitor(s) Displays
Acer
Screen Resolution
1920 x 1080
Hard Drives
WD- two chip type & one SATA, plus one external WD
Case
Cooler Master
Cooling
Three fans
Keyboard
Old
Mouse
Logitech M510
Internet Speed
100mbs
Browser
Chrome
Antivirus
Malwarebytes
Hi there is a wushowhide file which works with windows 10
I have not tried it on windows 11 yet
Enclosed is the file.
Tim
 

Attachments

My Computer My Computer

At a glance

Windows 11 Pro 64-bitIntel Core i9-14900KF64 GB4083MB NVIDIA GeForce RTX 4090
OS
Windows 11 Pro 64-bit
Computer type
PC/Desktop
Manufacturer/Model
Alienware Aurora R16
CPU
Intel Core i9-14900KF
Motherboard
Alienware 0RF96M (U3E1)
Memory
64 GB
Graphics Card(s)
4083MB NVIDIA GeForce RTX 4090
Monitor(s) Displays
ROG XG43UQ 43 inch monitor
Screen Resolution
(3840x2160@120Hz)
Hard Drives
Samsung SSD 870 EVO 2TB
NVMe Samsung 2048GB
I have found with MS Office installable versions that if the old Office is not completely uninstalled before a new version is installed, remnants of the old Office are left behind in appdata and the registry. Using an uninstaller like Revo does a good job of completely removing an old version. Since you are past that point, you can try Microsoft's Uninstall Support Tool.

Note: 2013 and 2016 use some of the same dlls. IMO you would need to first uninstall 2016, then 2013. Restart. Then re-install 2016.

If the above solution doesn't work you can manually remove Office, but I can tell you firsthand it is a looong process.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
Thanks for the suggestions- I successfully unzipped wushowhide- how do I use this cab file?
 

My Computer My Computer

At a glance

Win11 ProIntel i7-11700K32GB GSkillAMD Radeon R7 200 Series
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self Made
CPU
Intel i7-11700K
Motherboard
Asus Z590P
Memory
32GB GSkill
Graphics Card(s)
AMD Radeon R7 200 Series
Monitor(s) Displays
Acer
Screen Resolution
1920 x 1080
Hard Drives
WD- two chip type & one SATA, plus one external WD
Case
Cooler Master
Cooling
Three fans
Keyboard
Old
Mouse
Logitech M510
Internet Speed
100mbs
Browser
Chrome
Antivirus
Malwarebytes
My wushowhide.diagcab opens when I click on it. Follow the prompts.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
Thanks- I was hesitant to do anything to/with it unless guided...
 

My Computer My Computer

At a glance

Win11 ProIntel i7-11700K32GB GSkillAMD Radeon R7 200 Series
OS
Win11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self Made
CPU
Intel i7-11700K
Motherboard
Asus Z590P
Memory
32GB GSkill
Graphics Card(s)
AMD Radeon R7 200 Series
Monitor(s) Displays
Acer
Screen Resolution
1920 x 1080
Hard Drives
WD- two chip type & one SATA, plus one external WD
Case
Cooler Master
Cooling
Three fans
Keyboard
Old
Mouse
Logitech M510
Internet Speed
100mbs
Browser
Chrome
Antivirus
Malwarebytes

Latest Support Threads

Back
Top Bottom