Update for Windows Security platform - KB5007651 (Version 1.0.2209.22001) problems


BrianInEngland

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1,693
OS
Windows 11 Pro 23H2 (RP channel)
Windows Update has installed this (again). This is causing problems with my Security app. Smart App control is gone completely, and the SecurityHealthService.exe keeps crashing when I open the app.

I've used Windows Update show/hide to stop it installing again until a fix is released but this is not ideal.
Feeback Hub link Windows Insider

Update: Disabling the TPM stops the app from crashing but Smart App control settings are still absent. The Device security screen is completely blank when the TPM is enabled so I'm thinking the new update isn't liking the TPM.

Device security screen shown in pic is AFTER the TPM was disabled, with the latest update to Antimalware installed.
Smart App control can only be found by using Search but it's completely non-functional, can't select On, Off or Evaluation. MS have definitely made a mess here.
 
Windows Build/Version
Windows 11 22621.607 Release Preview

Attachments

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    Screenshot 2022-09-28 161009.png
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Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Asus ROG Flare
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Yoga 920
    CPU
    Intel I7-8550U
    Motherboard
    n/a
    Memory
    16GB
    Graphics Card(s)
    Intel Graphics UHD 620
    Sound Card
    Realtek High Definition Audio (SST)
    Monitor(s) Displays
    4k Touch screen
    Screen Resolution
    3480 x 2160
    Hard Drives
    512GB NVMe
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Asus ROG Flare
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Fantastic, if I get that I'll delete the folder like I did last time.
Edit: Didn't get this on RP build 22621.1343
So far I only got it on one machine with Public Build 22621.1265.
Deleting the folder doesn't help, because W.U. reinstalls it as you connect to the internet. 🤣🤣🤷‍♂️
Looks like the latest version of kb5007651 is supposed to be not just for Dev build.
Anyway, I found a way to fix it as explained in this thread:

Build 22621.1265 Received Security update KB5007651 1.0.2302.21002 - Microsoft Community

1677271246291.png
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Yoga 920
    CPU
    Intel I7-8550U
    Motherboard
    n/a
    Memory
    16GB
    Graphics Card(s)
    Intel Graphics UHD 620
    Sound Card
    Realtek High Definition Audio (SST)
    Monitor(s) Displays
    4k Touch screen
    Screen Resolution
    3480 x 2160
    Hard Drives
    512GB NVMe
So far I only got it on one machine with Public Build 22621.1265.
Deleting the folder doesn't help, because W.U. reinstalls it as you connect to the internet. 🤣🤣🤷‍♂️
Looks like the latest version of kb5007651 is supposed to be not just for Dev build.
Anyway, I found a way to fix it as explained in this thread:

Build 22621.1265 Received Security update KB5007651 1.0.2302.21002 - Microsoft Community

View attachment 53595
Last time I had this problem I was able to use the 'wushowhide' thing to stop it installing
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Asus ROG Flare
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Yoga 920
    CPU
    Intel I7-8550U
    Motherboard
    n/a
    Memory
    16GB
    Graphics Card(s)
    Intel Graphics UHD 620
    Sound Card
    Realtek High Definition Audio (SST)
    Monitor(s) Displays
    4k Touch screen
    Screen Resolution
    3480 x 2160
    Hard Drives
    512GB NVMe

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