Update for Windows Security platform - KB5007651 (Version 1.0.2209.22001) problems


BrianInEngland

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Power User
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Posts
2,496
OS
Windows 11 Pro 24H2 (RP channel)
Windows Update has installed this (again). This is causing problems with my Security app. Smart App control is gone completely, and the SecurityHealthService.exe keeps crashing when I open the app.

I've used Windows Update show/hide to stop it installing again until a fix is released but this is not ideal.
Feeback Hub link Windows Insider

Update: Disabling the TPM stops the app from crashing but Smart App control settings are still absent. The Device security screen is completely blank when the TPM is enabled so I'm thinking the new update isn't liking the TPM.

Device security screen shown in pic is AFTER the TPM was disabled, with the latest update to Antimalware installed.
Smart App control can only be found by using Search but it's completely non-functional, can't select On, Off or Evaluation. MS have definitely made a mess here.
 
Windows Build/Version
Windows 11 22621.607 Release Preview

Attachments

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Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8930
    CPU
    Intel I9-9900K
    Memory
    64GB
    Graphics Card(s)
    NVIDIA RTX 2060
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    4k Samsung
    Screen Resolution
    3840 x 2160
    Hard Drives
    512GB NVMe, ADATA SU 800, 2TB HDD
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Fantastic, if I get that I'll delete the folder like I did last time.
Edit: Didn't get this on RP build 22621.1343
So far I only got it on one machine with Public Build 22621.1265.
Deleting the folder doesn't help, because W.U. reinstalls it as you connect to the internet. 🤣🤣🤷‍♂️
Looks like the latest version of kb5007651 is supposed to be not just for Dev build.
Anyway, I found a way to fix it as explained in this thread:

Build 22621.1265 Received Security update KB5007651 1.0.2302.21002 - Microsoft Community

1677271246291.png
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8930
    CPU
    Intel I9-9900K
    Memory
    64GB
    Graphics Card(s)
    NVIDIA RTX 2060
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    4k Samsung
    Screen Resolution
    3840 x 2160
    Hard Drives
    512GB NVMe, ADATA SU 800, 2TB HDD
So far I only got it on one machine with Public Build 22621.1265.
Deleting the folder doesn't help, because W.U. reinstalls it as you connect to the internet. 🤣🤣🤷‍♂️
Looks like the latest version of kb5007651 is supposed to be not just for Dev build.
Anyway, I found a way to fix it as explained in this thread:

Build 22621.1265 Received Security update KB5007651 1.0.2302.21002 - Microsoft Community

View attachment 53595
Last time I had this problem I was able to use the 'wushowhide' thing to stop it installing
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8930
    CPU
    Intel I9-9900K
    Memory
    64GB
    Graphics Card(s)
    NVIDIA RTX 2060
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    4k Samsung
    Screen Resolution
    3840 x 2160
    Hard Drives
    512GB NVMe, ADATA SU 800, 2TB HDD
Hello!

I just updated my test laptop (see 1st system specs) to Windows 11 Pro 23H2 build 22631.5472. After restarting and checking for updates again to make sure I am fully updated, I see Update for Windows Security platform - KB5007651 (Version 10.0.27840.1000). Installing it and restarting is discovered and installed again and again. It's probably a bug. I read that you had issues with Security section, but for me everything is fine and works as expected. Due to old hardware I have no TPM and Memory Integrity is off. I guess that's why I don't have issues with security section. From what I understand affects only computers with TMP enabled.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.5472) test laptop, Windows 11 Pro v24H2 (build 26100.4351) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.4351)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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