Upgraded to Windows 11, now backup drives are missing.


J

JRT10

Member
Local time
11:32 AM
Posts
50
OS
Windows 11
I went from Windows 10 Pro to Windows 11 Pro, and now the backup drives are not showing up.

Is there something like a driver update that I can do to fix this?
 

My Computer

System One

  • OS
    Windows 11
If you wonder how to update specific device drivers for Windows 10 and Windows 11, you will find all you need to know in this guide.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
If the backup drives are internal You may have to go to use "Disk Management" to assign Drive Letters to those drives. Using Windows Search type "Disk Management" without Quotation marks select Create & Format hard Disk partitions from the best results option if your backup disks are listed but show no Drive Letter then Assign one by Right-clicking and selecting Change Drive Letters and Paths.

If the Drives are external then try unplugging/plugging in the drive or try a different USB port.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x 2 + Insider Dev
    Computer type
    PC/Desktop
    Manufacturer/Model
    My first abomination, I call it the Money Pit One
    CPU
    Intel Core i9 12900K @ 4.5 GHz
    Motherboard
    ASUS ROG MAXIMUS Z690 HERO
    Memory
    2 x Corsair Dominator Platinum RGB (4x16GB Total) DDR5-6200 CL36 Dual Channel Kit
    Graphics Card(s)
    EVGA GeForce RTX 3080 XC3 ULTRA GAMING 10GB GDDR6X
    Sound Card
    ROG SupremeFX ALC4082 with ESS® ES9018Q2C DAC for pinpoint positioning and dynamics
    Monitor(s) Displays
    Samsung JS7000 50" SUHD TV or Samsung 27" FHD 60Hz 8ms GTG VA LED Smart Monitor
    Screen Resolution
    1920 x 1080 @ 150 DPI
    Hard Drives
    2 x Samsung 980 Series - 250GB PCIe Gen3. X4 NVMe 1.4 - M.2 Internal SSD (Windows 11 Pro Dual boot)
    PSU
    Corsair HX1000i 80+ Platinum Modular Power Supply 1000W
    Case
    Phanteks Enthoo Luxe Tempered Glass Full Tower Case - Black
    Cooling
    CORSAIR iCUE H150i RGB Elite 360mm Liquid CPU Cooler
    Keyboard
    Perixx PERIBOARD-732B Wireless Mini Backlit USB Keyboard with Low Profile Keys - US Layout
    Mouse
    Logitech MX Anywhere 2S Wireless Mouse
    Internet Speed
    1000 Mbps
    Browser
    Latest Version Of Firefox & Microsoft Edge Chromium Stable
    Antivirus
    ESET Internet Security
    Other Info
    LG Electronics 14x Sata Blu-ray Disk Rewriter - WH14NS4O
    6x2 HDMI Switcher (6 inputs, 2 outputs) so I can send the output of my Cable Box, Roku, or any of my 4 computers to either my TV or Monitor separately or simultaneously.
  • Operating System
    Windows 11 Pro x 2
    Computer type
    PC/Desktop
    Manufacturer/Model
    My second abomination, I call it the Money Pit Two
    CPU
    Intel Core i9 12900K @ 4.5 GHz
    Motherboard
    ASUS ROG STRIX Z690-F GAMING WIFI
    Memory
    2 x Vengeance RGB 32GB DDR5 6400MHz CL32 Dual Channel Kit (4x16GB Total) Black
    Graphics card(s)
    ASUS TUF Gaming GeForce RTX 3070 Ti OC Edition 8 GB GDDR6X
    Sound Card
    ROG SupremeFX ALC4082 with ESS® ES9018Q2C DAC for pinpoint positioning and dynamics
    Monitor(s) Displays
    17.3-inch, FHD anti-glare display Refresh Rate:144Hz or Samsung JS7000 50" SUHD TV or Samsung 27" FHD 60Hz 8ms GTG VA LED Smart Monitor
    Screen Resolution
    1920 x 1080 @ 150 DPI
    Hard Drives
    2 x Samsung 980 Series - 250GB PCIe Gen3. X4 NVMe 1.4 - M.2 Internal SSD (Windows 11 Pro Dual boot)
    PSU
    Corsair AX860 - 860W Modular Power Supply
    Case
    Phanteks Enthoo Pro Tempered Glass Full Tower Case - Black
    Cooling
    CORSAIR iCUE H150i RGB Elite 360mm Liquid CPU Cooler
    Mouse
    Logitech MX Anywhere 2S Wireless Mouse
    Keyboard
    Perixx PERIBOARD-326 Wired Mini Backlit USB Keyboard with Low Profile Keys - US Layout
    Internet Speed
    1000 Mbps
    Browser
    Latest Version Of Firefox & EDGE Chromium Stable
    Antivirus
    ESET Internet Security
    Other Info
    LG Electronics 14x Sata Blu-ray Disk Rewriter - WH14NS4O
    6x2 HDMI Switcher (6 inputs, 2 outputs) so I can send the output of my Cable Box, Roku, or any of my 4 computers to either my TV or Monitor separately or simultaneously.
@JRT10


Did you update or upgrade to Windows 11?
And did you make a backup of Windows 10 before doing it?
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3527 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
It would help if you would complete the computer specs section in your forum profile so everyone here will know what you are working with.The more information we know the more the answers you get will better apply to your individual situation. To sum up what everyone has asked of you:

1. Did you update or upgrade to Windows 11?
And did you make a backup of Windows 10 before doing it?

2. More information on the drives. Internal or external? Sata or NVME? Do they show up in disk management?
Do they show up in bios?
If you have an Intel machine, while in bios check to see if Intel Rapid Storage Controller( IRST) is enabled. Depending on your bios It may be in the storage or Sata or VMD controller Management page. Is VMD enabled?

3. computer specs- as much info as you can provide-especially make & model if it is OEM machine
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3527 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
OK, I found the setting in your UEFI bios manual -page 76
It's under Storage Configuration. Under Sata mode Selection there are 2 choices - AHCI or Intel RST Raid


If it's set as Intel RST Raid in bios, make sure in Device Manager>Storage Controllers that you have the Intel IRST driver installed..
If it's set as AHCI in bios you should see only the default Microsoft storage controller.
Screenshot 2023-08-16 005457.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
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