Solved USB device not able to transfer files when connecting Android phone to PC


KenY7744

KenY7744

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Location
Suburban Philadelphia, PA
OS
Windows 11
I get error messages "USB device not able to transfer files" and "Connected for charging only" when connecting Android phone to PC.

I have Win11 25H2. Version 10.0.26200.7171.

Device name KYsGeekom
Processor AMD Ryzen 7 6800H with Radeon Graphics (3.20 GHz)
Installed RAM 32.0 GB (27.7 GB usable)
Device ID 9B8DEBD1-081A-419D-8273-FDA7A174DB64
Product ID 00355-61678-59754-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro
Version 25H2
Installed on ‎11/‎9/‎2025
OS build 26200.7171
Experience Windows Feature Experience Pack 1000.26100.265.0

The phone is a Samsung Galaxy S22. I am able to connect to 2 other Win11 PCs and file transfer is functional on both of my other PCs.

Any help? Thanks in advance.

Ken
 

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Have you given your PC access permission, on Samsung?
 

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FreeBooter said:
Have you given your PC access permission, on Samsung?
Click to expand...
Thanks for your response, FreeBooter.

I have looked in the Settings for the Samsung Galaxy, in the Connections and Connected Devices, as well as searching for "access" and "permissions" but could not find a setting to give the PC access permission on the Samsung.

How to do this?
 

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Windows 11Intel i716GbOn board
OS
Windows 11
Computer type
Tablet
Manufacturer/Model
MS
CPU
Intel i7
Motherboard
MS
Memory
16Gb
Graphics Card(s)
On board
Sound Card
On board
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Tablet
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128Gb SSD
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I think you should check the Security Center settings on your phone.
 

My Computer My Computer

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Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Looks like Android might have made some changes during a recent update because I was having similar experience. After you connect the phone, you need to go into (phone) USB settings and change the default option from charging to transfer files

AFAIK this has to be (re)done every time and this "new" procedure replaces to permissions option mentioned above.
 

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    Manufacturer/Model
    HP Slim S01
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    Intel i5-12400
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    8GB
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    HP Pavillion 15
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    i7-1165G7 @ 2.80GHz
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Thanks for your suggestions Idgat. I found the settings page you referred to, but I was unable to change the setting from charging only to file transffer. All the other choices were grayed out.
 

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Windows 11Intel i716GbOn board
OS
Windows 11
Computer type
Tablet
Manufacturer/Model
MS
CPU
Intel i7
Motherboard
MS
Memory
16Gb
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
Tablet
Hard Drives
128Gb SSD
Case
Tablet
Cooling
internal
Keyboard
Detachable
Mouse
Logitech
Internet Speed
1000 Kbps
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idgat said:
Looks like Android might have made some changes during a recent update because I was having similar experience. After you connect the phone, you need to go into (phone) USB settings and change the default option from charging to transfer files

AFAIK this has to be (re)done every time and this "new" procedure replaces to permissions option mentioned above.
Click to expand...
If you add developer options, you can change default back to what it was.

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www.elevenforum.com www.elevenforum.com
 

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Macrium Reflect Home V8
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Hyper-V (a vm runs almost as fast as my older laptop)
Thanks for the suggestion, Cereberus.

I enabled the developer options, but the other choices were still grayed out, even after restarting.

Is there a specific setting that I might be missing?

I think I'm going to call Verizon support and see what they have to say.
 

My Computer My Computer

At a glance

Windows 11Intel i716GbOn board
OS
Windows 11
Computer type
Tablet
Manufacturer/Model
MS
CPU
Intel i7
Motherboard
MS
Memory
16Gb
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
Tablet
Hard Drives
128Gb SSD
Case
Tablet
Cooling
internal
Keyboard
Detachable
Mouse
Logitech
Internet Speed
1000 Kbps
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On your Phone, USB settings > USB controlled by > This Device.

If you select Connected device the 'Use USB for' options are greyed out.
 

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Windows 11
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Windows 11
When I connect my phone(S25 Android 16)to my PC it pops up the same message but I also get a notification icon on the top bar. I simply swipe down for the full menu then select how I want the phone to connect.
 

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Helmut said:
If you select Connected device the 'Use USB for' options are greyed out.
Click to expand...
Is the phone connected when this is greyed out?
 

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System One System Two

  • At a glance

    Windows 11 2xH2 (latest update ... forever anal)Intel i5-124008GBNVIDIA GeForce GT730
    OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
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    OOBE
    Cooling
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    Keyboard
    BT
    Mouse
    BT
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  • At a glance

    Windows 11 Pro 2xH2 (latest update ... 4ever ...i7-1165G7 @ 2.80GHzIntel Iris Xe Graphics
    Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
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    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
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Thanks for your suggestion, Helmut. That appears to have worked... the default config choices were not grayed out, and I was able to change it to TRANSFER FILES. I will test this out tomorrow.
 

My Computer My Computer

At a glance

Windows 11Intel i716GbOn board
OS
Windows 11
Computer type
Tablet
Manufacturer/Model
MS
CPU
Intel i7
Motherboard
MS
Memory
16Gb
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
Tablet
Hard Drives
128Gb SSD
Case
Tablet
Cooling
internal
Keyboard
Detachable
Mouse
Logitech
Internet Speed
1000 Kbps
Browser
Opera
Antivirus
MalwareBytes Pro
Thanks to all who offered suggestions. I am now able to transfer files to my phone from the PC.
 

My Computer My Computer

At a glance

Windows 11Intel i716GbOn board
OS
Windows 11
Computer type
Tablet
Manufacturer/Model
MS
CPU
Intel i7
Motherboard
MS
Memory
16Gb
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
Tablet
Hard Drives
128Gb SSD
Case
Tablet
Cooling
internal
Keyboard
Detachable
Mouse
Logitech
Internet Speed
1000 Kbps
Browser
Opera
Antivirus
MalwareBytes Pro
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