Solved USB device not able to transfer files when connecting Android phone to PC


KenY7744

KenY7744

Well-known member
Local time
4:30 PM
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Location
Suburban Philadelphia, PA
OS
Windows 11
I get error messages "USB device not able to transfer files" and "Connected for charging only" when connecting Android phone to PC.

I have Win11 25H2. Version 10.0.26200.7171.

Device name KYsGeekom
Processor AMD Ryzen 7 6800H with Radeon Graphics (3.20 GHz)
Installed RAM 32.0 GB (27.7 GB usable)
Device ID 9B8DEBD1-081A-419D-8273-FDA7A174DB64
Product ID 00355-61678-59754-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro
Version 25H2
Installed on ‎11/‎9/‎2025
OS build 26200.7171
Experience Windows Feature Experience Pack 1000.26100.265.0

The phone is a Samsung Galaxy S22. I am able to connect to 2 other Win11 PCs and file transfer is functional on both of my other PCs.

Any help? Thanks in advance.

Ken
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    MS
    CPU
    Intel i7
    Motherboard
    MS
    Memory
    16Gb
    Graphics Card(s)
    On board
    Sound Card
    On board
    Monitor(s) Displays
    Tablet
    Hard Drives
    128Gb SSD
    Case
    Tablet
    Cooling
    internal
    Keyboard
    Detachable
    Mouse
    Logitech
    Internet Speed
    1000 Kbps
    Browser
    Opera
    Antivirus
    MalwareBytes Pro
Have you given your PC access permission, on Samsung?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
FreeBooter said:
Have you given your PC access permission, on Samsung?
Click to expand...
Thanks for your response, FreeBooter.

I have looked in the Settings for the Samsung Galaxy, in the Connections and Connected Devices, as well as searching for "access" and "permissions" but could not find a setting to give the PC access permission on the Samsung.

How to do this?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    MS
    CPU
    Intel i7
    Motherboard
    MS
    Memory
    16Gb
    Graphics Card(s)
    On board
    Sound Card
    On board
    Monitor(s) Displays
    Tablet
    Hard Drives
    128Gb SSD
    Case
    Tablet
    Cooling
    internal
    Keyboard
    Detachable
    Mouse
    Logitech
    Internet Speed
    1000 Kbps
    Browser
    Opera
    Antivirus
    MalwareBytes Pro
I think you should check the Security Center settings on your phone.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Looks like Android might have made some changes during a recent update because I was having similar experience. After you connect the phone, you need to go into (phone) USB settings and change the default option from charging to transfer files

AFAIK this has to be (re)done every time and this "new" procedure replaces to permissions option mentioned above.
 

My Computers

System One System Two

  • OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
Thanks for your suggestions Idgat. I found the settings page you referred to, but I was unable to change the setting from charging only to file transffer. All the other choices were grayed out.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    MS
    CPU
    Intel i7
    Motherboard
    MS
    Memory
    16Gb
    Graphics Card(s)
    On board
    Sound Card
    On board
    Monitor(s) Displays
    Tablet
    Hard Drives
    128Gb SSD
    Case
    Tablet
    Cooling
    internal
    Keyboard
    Detachable
    Mouse
    Logitech
    Internet Speed
    1000 Kbps
    Browser
    Opera
    Antivirus
    MalwareBytes Pro
idgat said:
Looks like Android might have made some changes during a recent update because I was having similar experience. After you connect the phone, you need to go into (phone) USB settings and change the default option from charging to transfer files

AFAIK this has to be (re)done every time and this "new" procedure replaces to permissions option mentioned above.
Click to expand...
If you add developer options, you can change default back to what it was.

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www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
Thanks for the suggestion, Cereberus.

I enabled the developer options, but the other choices were still grayed out, even after restarting.

Is there a specific setting that I might be missing?

I think I'm going to call Verizon support and see what they have to say.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    MS
    CPU
    Intel i7
    Motherboard
    MS
    Memory
    16Gb
    Graphics Card(s)
    On board
    Sound Card
    On board
    Monitor(s) Displays
    Tablet
    Hard Drives
    128Gb SSD
    Case
    Tablet
    Cooling
    internal
    Keyboard
    Detachable
    Mouse
    Logitech
    Internet Speed
    1000 Kbps
    Browser
    Opera
    Antivirus
    MalwareBytes Pro
On your Phone, USB settings > USB controlled by > This Device.

If you select Connected device the 'Use USB for' options are greyed out.
 

My Computer

System One

  • OS
    Windows 11
When I connect my phone(S25 Android 16)to my PC it pops up the same message but I also get a notification icon on the top bar. I simply swipe down for the full menu then select how I want the phone to connect.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Helmut said:
If you select Connected device the 'Use USB for' options are greyed out.
Click to expand...
Is the phone connected when this is greyed out?
 

My Computers

System One System Two

  • OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
Thanks for your suggestion, Helmut. That appears to have worked... the default config choices were not grayed out, and I was able to change it to TRANSFER FILES. I will test this out tomorrow.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    MS
    CPU
    Intel i7
    Motherboard
    MS
    Memory
    16Gb
    Graphics Card(s)
    On board
    Sound Card
    On board
    Monitor(s) Displays
    Tablet
    Hard Drives
    128Gb SSD
    Case
    Tablet
    Cooling
    internal
    Keyboard
    Detachable
    Mouse
    Logitech
    Internet Speed
    1000 Kbps
    Browser
    Opera
    Antivirus
    MalwareBytes Pro
Thanks to all who offered suggestions. I am now able to transfer files to my phone from the PC.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    MS
    CPU
    Intel i7
    Motherboard
    MS
    Memory
    16Gb
    Graphics Card(s)
    On board
    Sound Card
    On board
    Monitor(s) Displays
    Tablet
    Hard Drives
    128Gb SSD
    Case
    Tablet
    Cooling
    internal
    Keyboard
    Detachable
    Mouse
    Logitech
    Internet Speed
    1000 Kbps
    Browser
    Opera
    Antivirus
    MalwareBytes Pro
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