USB driver Logitech DiNovo Edge wireless keyboard Windows 11 Sanity Check/Cleanup?


Balrog

Member
Local time
3:30 PM
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1
OS
Windows 11
The KBD will not connect when scanned, it has in the past. It no longer appears during Add Device.

Delete fails when in System Settings. This is what I get when I delete the device from Device Manager BTHENUM\DEV_000761E46A90\B&62612BF&0&BLUETOOTHDEVICE_000761E46A90 was deleted. Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}

Is the BTHENUM corrupted? (ampersands, etc.)

pnpuitil flags the ampersands. "The ampersand (&) character is not allowed." No amount of fiddling/cleanup of the ID yields anything good.

I've run SFC and SCANNOW & DISM. Everything's clear except DISM /Online /Cleanup-Image /RestoreHealth, gives Error: 0x800f081f, not sure if that's related to the USB issue.

This doesn't look right in Registery : HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\DeviceClasses{00f40965-e89d-4487-9890-87c3abb211f4} HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\DeviceClasses{00f40965-e89d-4487-9890-87c3abb211f4}##?#BTHENUM#Dev_000761E46A90#b&62612bf&0&BluetoothDevice_000761E46A90#{00f40965-e89d-4487-9890-87c3abb211f4} HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\DeviceClasses{00f40965-e89d-4487-9890-87c3abb211f4}##?#BTHENUM#Dev_000761E46A90#8&3b8c651d&0&BluetoothDevice_000761E46A90#{00f40965-e89d-4487-9890-87c3abb211f4} HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\DeviceClasses{00f40965-e89d-4487-9890-87c3abb211f4}##?#BTHENUM#Dev_E8ABFA51B93D#b&62612bf&0&BluetoothDevice_E8ABFA51B93D#{00f40965-e89d-4487-9890-87c3abb211f4}
 
Windows Build/Version
Edition Windows 11 Pro Version 23H2 Installed on ‎5/‎20/‎2024 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

My Computer My Computer

At a glance

Windows 11Ryzen 5AMD Ryzen 5 7600 6-Core ProcessorNVIDIA 3073
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Frankenstein
CPU
Ryzen 5
Motherboard
MSI B650 MAG Tomahawk WiFi
Memory
AMD Ryzen 5 7600 6-Core Processor
Graphics Card(s)
NVIDIA 3073
This is what I get when I delete the device from Device Manager
Welcome to the forum. If you’ve plugged an external bluetooth adapter into your system and your system is equipped with bluetooth , your external device can cause conflict with your system. In this case, disable one of the adapters in device manage to see if it resolves your problem

Whether the DISM error relates to your Bluetooth keyboard, I can not say since I have not seen your log.
But it's advisable to get your system running clean, (no errors in dism) before troubleshooting another issue.
You can try cleaning up the component store. Then run dism again to see if it runs clean. Then re-pair the keyboard.

If your continue to have dism errors, you can always perform a repair install. Repair Install Windows 11 with an In-place Upgrade Tutorial
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I also have one on my desk, my favourite mouse and keyboard combination.
But that’s all they do anymore, I got sick of having to mess with them and now I’m sick of trying to have them work at all.

IMG_3111.jpeg
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?

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