Very frequently, everything, or most hangs for 15 to as much as 60 seconds


DBReed53

Well-known member
Local time
2:21 PM
Posts
8
OS
Windows 11 Pro
I DM'd Brink a few hours ago to resolve the following:

Been having an issue with a Dell Latitude 5420 that's just 2 years old. As always Win11, Intel & Dell stuff is all always current.
I run Win Edge current; my HDMI output feeds my TV video & audio. I DON'T use Bluetooth. I connect to the 'net via built-in Intel 1G Ethernet & Intel WiFi. I use a Logitech wireless MX Keys and MX Mouse on a single Unifying USB adaptor.

THE ISSUE:
Very frequently, everything, or most hangs for 15 to as much as 60 seconds. IF I click the mouse or kybd when it returns, it'll work, maybe. Edge tabs changes might refresh, same for Settings. Whatever is causing it affects everything at once.

A RELATED ISSUE:

Much less frequently when it SEEMS all is well, I'll hear something like the sound an electric guitar makes when it has the cable to the amp plugged into it. A buzzing Hi Freq tone. Then it goes blank and reboots and the reboots fail more than often, requiring System Restore or Reset or Refresh. A HUGE PIA!!

I'm PRAYING that, if not you, someone here KNOWS what the problem is or is willing to help solve it.

As always, ANY help is greatly appreciated.

END
***********************************************************************************************************************
I had already known & used this tutorial but was trying to avoid having to restore date & reinstall my other apps after a clean OS install method. That's nearly as bad as installing Win3.1 from floppies on a 386 PC!

So, I took a closer look at

The information & details of how to use it are here.

Dell SupportAssist OS Recovery

It's really simple for anyone who has ever been in their CMOS/BIOS.

But first check the MATRIX to ensure YOUR Dell PC is compatible.
To access it, first power off the PC. Then as soon as you push the power, press F12 and you'll see a flash of text in the top right, then release.
It takes about a minute to load the tools, all four, Update, Scan, Repair & Reset. Each has very clear options and Steps.

I used Scan and found no errors in 14-15 min. Then Repair OS in less than 20.
There is a full-on option to reinstall, but you could that with the method here. It does the exact same thing with the option to select Win10 or Win11.

Thank you once again, Brink.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 5591
    CPU
    i7-8850H
    Motherboard
    Intel
    Memory
    16G
    Graphics Card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    Hisense 43" Roku Smart TV
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba KXG502NV M2 512G SSD
    Case
    Black
    Cooling
    Works!
    Keyboard
    Logitech MX Keys
    Mouse
    Logi Ergo Flow Trackball
    Internet Speed
    40Mbps
    Browser
    Edge, Chrome, DuckDuck
    Antivirus
    Kaspersky & Microsoft
    Other Info
    Other
  • Operating System
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7270
    CPU
    i5-6300
    Motherboard
    Intel
    Memory
    32G
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    Amazon 24" Fire Smart TV
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk X400 M2 2280 256G SSD
    Case
    Black
    Cooling
    Yes, a fan!
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech M570 Trackball
    Internet Speed
    40 Mbps
    Browser
    Edge, Chrome, DuckDuck
    Antivirus
    Kaspersky & Microsoft
    Other Info
    Other, again.
Overall performance has improved.
Time will tell about the hangs and bomb-outs since the 1st reboot there have been NO hangs, period. Or bombs.
Smooth as babies....
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 5591
    CPU
    i7-8850H
    Motherboard
    Intel
    Memory
    16G
    Graphics Card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    Hisense 43" Roku Smart TV
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba KXG502NV M2 512G SSD
    Case
    Black
    Cooling
    Works!
    Keyboard
    Logitech MX Keys
    Mouse
    Logi Ergo Flow Trackball
    Internet Speed
    40Mbps
    Browser
    Edge, Chrome, DuckDuck
    Antivirus
    Kaspersky & Microsoft
    Other Info
    Other
  • Operating System
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7270
    CPU
    i5-6300
    Motherboard
    Intel
    Memory
    32G
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    Amazon 24" Fire Smart TV
    Screen Resolution
    1920x1080
    Hard Drives
    SanDisk X400 M2 2280 256G SSD
    Case
    Black
    Cooling
    Yes, a fan!
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech M570 Trackball
    Internet Speed
    40 Mbps
    Browser
    Edge, Chrome, DuckDuck
    Antivirus
    Kaspersky & Microsoft
    Other Info
    Other, again.
Great news so far. :shawn:
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    TerraMaster F8 SSD Plus NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Amazon Basics Wired Full Keyboard MD005
    Mouse
    Logitech MX Master 4
    Internet Speed
    2 Gbps Download and 100 Mbps Upload
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    CyberPower CP1500PFCLCD
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop 7 Copilot+ PC
    CPU
    Snapdragon X Elite (12 core) 3.42 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Monitor(s) Displays
    15" HDR
    Screen Resolution
    2496 x 1664
    Hard Drives
    1 TB SSD
    Internet Speed
    Wi-Fi 7 and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Microsoft Defender

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