Video Memory Management Internal BSOD (only on battery)

I've been having been having this weird issue when using my laptop under battery, it always gives me this BSOD that being said it seems to be caused by riot vanguard but for some reason it only happens when the system is running over battery, i already tried multiple versions of the Intel Gpu driver (and the Nvidia one was updated multiple times since i realized the "problem") this is also not the first Windows 11 install on this machine and in every other one the bug repeated it self, the only thing that fixed the behavior was uninstalling riot vanguard that being said i would like some help to know if someone is able to tell which driver is having conflict with.

PS: The default memory speed of the system is 5200Mhz (i altered it to 5600mhz on the bios) but even at the default speed the problem persists and without vanguard it runs fine.
System specs: i5-13420h, 24GB, RTX3050 6GB.

ANV15-MN-(2025-03-13_02-49-55).zip

When running on battery power, do you use an Intel or Nvidia video card?
If Intel, what will happen if it is used on mains power?

1) Please modify the default language to English so that log files can be scanned and read:








2) Run Tuneup plus > post a share link







3) Create a new restore point:




4) Post a new V2 share link into the newest post after completing steps #1 - #3.



5) Post a link for the computer support with drivers and BIOS



6) Make a free backup image using third party software: > save to another disk drive or the cloud

(Acronis, Aoemi, EaseUS, Hasleo, Macrium, Paragon, etc.)

zbook said:

1) Please modify the default language to English so that log files can be scanned and read:

Add, Remove, and Change Display Language in Windows 10

How to Add or Remove Language Packs and Change Display Language in Windows 10

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Change Display Language in Windows 10

How to Change Display Language in Windows 10

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2) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

3) Create a new restore point:

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

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4) Post a new V2 share link into the newest post after completing steps #1 - #3.



5) Post a link for the computer support with drivers and BIOS



6) Make a free backup image using third party software: > save to another disk drive or the cloud

(Acronis, Aoemi, EaseUS, Hasleo, Macrium, Paragon, etc.)

Backup and Restore with Macrium Reflect

How to Create and Restore a System Image Backup with Macrium Reflect

www.tenforums.com

Click to expand...

Here goes the new v2 log (generated with the system in English, but keep in my mind that 24h2 has a weird language bug that manifested, where not everything in the system changed the language correctly) ANV15-MN-(2025-03-13_10-38-55).zip, the Tuneuplus didn't generate any log that i could find (even when theoretically it should saved one in the desktop), here is the link for the product support page: https://www.acer.com/us-en/support/product-support/ANV15-51/downloads?suggest=anv15-51;0

abactuon said:

When running on battery power, do you use an Intel or Nvidia video card?
If Intel, what will happen if it is used on mains power?

Click to expand...

In theory it uses mainly the Intel GPU and the Nividia one only for high demanding programs, the behaviour should be the same on the battery for example the browser is always running on the IGPU since it isn't a high demanding application.

Run the Kaspersky uninstall tool as needed:




Please run Tuneup plus using each of these links:




(The bat scrips were designed to have the computer user travel through the approval menu)

zbook said:

Run the Kaspersky uninstall tool as needed:

Removal tool for Kaspersky applications on Windows (kavremover)

Overview of settings and features available in a Kaspersky application and guides on how to use them.

support.kaspersky.com

Please run Tuneup plus using each of these links:

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

(The bat scrips were designed to have the computer user travel through the approval menu)

Click to expand...

Ok, as instructed i used kavremover to fully unistall the two Kaspersky apps i had installed (the vpn and the password manager, i had a bug some weeks ago and already had uninstalled Kaspersky Plus using the kavremover) after that i reinstalled vanguard and the same behavior repeated, that being said i ran the Tuneup script again (some times) and managed to get the generated log from the programdata\tenforums.com folder (for some reason it failed to create a file on desktop)

PS: The script is failing when running the wmic related commands.

1) Please open administrative command prompt and copy and paste:

dism /online /Add-Capability /CapabilityName:WMIC~~~~

Post a share link



2) Rerun Tuneup plus > post a new share link



3) Download to a new desktop folder:




Please perform these steps in sequence: (#4 and #5)

4) Open administrative command prompt and copy and paste:

sc delete vgc

sc delete vgk

Post a share link



5) Uninstall all Riot Vanguard software including:

League of Legends
Riot Client
Riot Repair Tool 1.2.1 1.2.1



6) For any new BSOD post a new V2 share link into the newest post

zbook said:

1) Please open administrative command prompt and copy and paste:

dism /online /Add-Capability /CapabilityName:WMIC~~~~

Post a share link



2) Rerun Tuneup plus > post a new share link



3) Download to a new desktop folder:

Download Official Windows 11 ISO file from Microsoft

This tutorial will show you how to download an official Windows Server or Windows 11 64-bit or ARM64 ISO file from Microsoft. Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub...

www.elevenforum.com

Please perform these steps in sequence: (#4 and #5)

4) Open administrative command prompt and copy and paste:

sc delete vgc

sc delete vgk

Post a share link



5) Uninstall all Riot Vanguard software including:

League of Legends
Riot Client
Riot Repair Tool 1.2.1 1.2.1



6) For any new BSOD post a new V2 share link into the newest post

Code:

DISM /online /cleanup-image /RestoreHealth   Error: 0x800f081f

Click to expand...

Ok, i ran the wmic dism command and used windows iso to repair the system image before running the Tuneup plus this time it ran fine i also fully uninstalled everything riot related from the system and as expected the bsod stopped again (since vanguard isn't on the system anymore).

Monitor using:



For any new BSOD post a new V2 share link into the newest post