W11 Keeps crashing/freezing on startup.

suatcini54 said:

Your upgraded PC spec is missing some vital information. Please also include the disk drive model and manufacturer data because there may be controller firmware update available and you missed it.

Did you also install

1) the latest UEFI firmware (BIOS) update for your Motherboard ?

2) Chipset drivers, etc. for your motherboard ?

I am not able to analyze the log collector files. Therefore, I will not touch them. You will find some members especially proficient in pinpointing subtle details in log collector outputs.

Click to expand...

zbook said:

Please perform the following steps: (in sequence)




1) Add WMIC:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~

Add or Remove WMIC command Feature in Windows 11

This tutorial will show you how to add or remove the WMIC command as an optional feature for all users in Windows 11. The WMI command-line (WMIC) utility provides a command-line interface for Windows Management Instrumentation (WMI). WMIC is compatible with existing shells and utility commands...

www.elevenforum.com

2) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

3) Enable regback:

Enable Automatic Backup of System Registry when Restart in Windows 11

This tutorial will show you how to enable automatic backup of the system registry to the RegBack folder when the computer restarts in Windows 10 and Windows 11. Starting with Windows 10, version 1803, Windows no longer automatically backs up the system registry to the RegBack folder when the...

www.elevenforum.com

4) Open administrative PS and copy and paste:

manage-bde -status

Get-Tpm

Post a share link





5) Uninstall the Nvidia GPU driver nvlddmkm.sys using DDU > reinstall from the Nvidia website

Display Driver Uninstaller: How to use

How to Use Display Driver Uninstaller to Uninstall any Installed Display Driver

www.sevenforums.com

Download Display Driver Uninstaller (DDU) Official Latest Version

Download Display Driver Uninstaller (DDU) free from Wagnardsoft, the official source. Remove NVIDIA, AMD, Intel drivers cleanly.

www.wagnardsoft.com

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

6) If bitlocker is on then: Settings > Privacy & Security > Device Encryption > Turn Off





7) Open administrative PS and copy and paste:

manage-bde -status

Post a share link.





8) The BIOS Version/Date American Megatrends Inc. 3287, 9/20/2025

Upgrade the BIOS: 3287 > 3854

TUF GAMING B650-PLUS｜Motherboards｜ASUS Global

TUF GAMING B650-PLUS is equipped with outstanding features, including 6-layer PCB design, DDR5, PCIe 5.0 M.2 support, Realtek 2.5Gb Ethernet, rear USB 3.2 Gen2x2 Type-C^®, front USB 3.2 Gen 1 Type-C^®, BIOS FlashBack™, DisplayPort/HDMI, USB4^® (Thunderbolt™ 4)...

www.asus.com

9) Reboot twice





10) Open administrative PS and copy and paste:

Get-Tpm

Post a share link





11) For any new BSOD post a new V2 share link into the newest post





12) More steps pending above results

Code:

Event[341]
  Log Name: System
  Source: Microsoft-Windows-TPM-WMI
  Date: 2026-05-17T11:25:58.3540000Z
  Event ID: 1041
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT-hallinta\SYSTEM
  Computer: DESKTOP-I1METJS
  Description:
Pre-attestation health check detailed information: {"Version":1,"HealthStatus":"Cannot be attested","Required":[{"Field":"TpmPresent","Value":true,"DesiredValue":true},{"Field":"TpmMeetsMinimumVersion","Value":true,"DesiredValue":true},{"Field":"TpmIsResponsive","Value":true,"DesiredValue":true},{"Field":"EkCertIsAvailable","Value":false,"DesiredValue":true},{"Field":"TcgLogFound","Value":true,"DesiredValue":true}],"Expected":[{"Field":"PcrsMatchTcgLog","Value":true,"DesiredValue":true}],"Informational":[{"Field":"SecureBootEnabled","ValueFromComputer":true,"ValueFromTcgLog":true,"DesiredValue":true,"TcgValueIsVerifiable":true},{"Field":"VirtualSecureMemory","ValueFromComputer":false,"ValueFromTcgLog":false,"DesiredValue":true,"TcgValueIsVerifiable":true},{"Field":"SecureCorePCCompliant","ValueFromComputer":false,"ValueFromTcgLog":false,"DesiredValue":true,"TcgValueIsVerifiable":true}{"Field":"BootTcgLogFoundInFileSystem","Value":true,"DesiredValue":true},{"Field":"CurrentTcgLogFoundInFileSystem","Value":true,"DesiredValue":true}]}

Code:

Event[342]
  Log Name: System
  Source: Microsoft-Windows-TPM-WMI
  Date: 2026-05-17T11:25:58.3540000Z
  Event ID: 1040
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT-hallinta\SYSTEM
  Computer: DESKTOP-I1METJS
  Description:
Pre-attestation health checks confirm a critical component has failed, and the device is not expected to pass attestation.
 Please see C:\WINDOWS\Logs\MeasuredBoot\0000000002-0000000000.json for detailed information on what checks were made.

Code:

Event[534]
  Log Name: System
  Source: Microsoft-Windows-TPM-WMI
  Date: 2026-05-17T11:33:14.9100000Z
  Event ID: 1796
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT-hallinta\SYSTEM
  Computer: Santeri
  Description:
The Secure Boot update failed to update SBAT with error Incorrect function.. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931

Code:

Name    NVIDIA GeForce RTX 2080
PNP Device ID    PCI\VEN_10DE&DEV_1E87&SUBSYS_21833842&REV_A1\4&1BABDF5B&0&0009
Adapter Type    NVIDIA GeForce RTX 2080, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 2080
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll
Driver Version    32.0.15.9649
INF File    oem9.inf (Section001 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_B7CCA8360C0D57E9\NVLDDMKM.SYS (32.0.15.9649, 100.84 MB (105,735,912 bytes), 5/17/2026 11:36 AM)

Code:

nvlddmkm.sys Tue May  5 15:26:24 2026 (69FA5270)

Click to expand...

zbook said:

1) Tuneup plus was good.




2) The links for these opened blank: steps 4, 7, 10





3) The computer continued to have BSOD related to the Nvidia GPU.

Using DDU replace the Nvidia driver with a version different from 32.0.15.9649





4) For recurrent BSOD plan to swap test the GPU hardware (AMD or Nvidia)





5) Install:


AMD Chipset driver v8.03.25.247 for Windows 10/11 64-bit.
Version 8.03.25.247
73.43 MB
2026/05/11
SHA-256 ：C321BB5DD816A6D0373BD722EAF4B0551D0EDBD045D9B4369E8566E0DF618050

TUF GAMING B650-PLUS - Support

www.asus.com

Code:

Name    NVIDIA GeForce RTX 2080
PNP Device ID    PCI\VEN_10DE&DEV_1E87&SUBSYS_21833842&REV_A1\4&1BABDF5B&0&0009
Adapter Type    NVIDIA GeForce RTX 2080, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 2080
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7cca8360c0d57e9\nvldumdx.dll
Driver Version    32.0.15.9649
INF File    oem12.inf (Section001 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_B7CCA8360C0D57E9\NVLDDMKM.SYS (32.0.15.9649, 100.84 MB (105,735,912 bytes), 5/21/2026 8:41 AM)

Code:

Not Available    ACPI\AMDIF031\0    The drivers for this device are not installed.
PCI Encryption/Decryption Controller    PCI\VEN_1022&DEV_1649&SUBSYS_88771043&REV_00\4&1EBE6A9C&0&0241    The drivers for this device are not installed.
RAID Controller    PCI\VEN_1022&DEV_43BD&SUBSYS_10621B21&REV_01\6&37563465&0&00680011    The drivers for this device are not installed.
Not Available    ACPI\AMDI0101\0    The drivers for this device are not installed.
Not Available    ACPI\AMDI0204\2&DABA3FF&0    The drivers for this device are not installed.
Not Available    ACPI\AMDI0052\2&DABA3FF&0    The drivers for this device are not installed.

Code:

nvlddmkm.sys Tue May  5 15:26:24 2026 (69FA5270)

Click to expand...

pirdyy said:

For some reason the .txt files show up empty even thought on my desktop they show up fine. I copypasted them on a google doc in the drive.

Click to expand...

step 4
>> Get-Tpm
BitLocker Drive Encryption: Configuration Tool version 10.0.26100
Copyright (C) 2013 Microsoft Corporation. All rights reserved.

Disk volumes that can be protected with
BitLocker Drive Encryption:
Volume C: []
[OS Volume]

    Size:                 464.04 GB
    BitLocker Version:    None
    Conversion Status:    Fully Decrypted
    Percentage Encrypted: 0.0%
    Encryption Method:    None
    Protection Status:    Protection Off
    Lock Status:          Unlocked
    Identification Field: None
    Key Protectors:       None Found

Volume D: [nopee]
[Data Volume]

    Size:                 931.39 GB
    BitLocker Version:    None
    Conversion Status:    Fully Decrypted
    Percentage Encrypted: 0.0%
    Encryption Method:    None
    Protection Status:    Protection Off
    Lock Status:          Unlocked
    Identification Field: None
    Automatic Unlock:     Disabled
    Key Protectors:       None Found

Volume E: [nopee2]
[Data Volume]

    Size:                 231.87 GB
    BitLocker Version:    None
    Conversion Status:    Fully Decrypted
    Percentage Encrypted: 0.0%
    Encryption Method:    None
    Protection Status:    Protection Off
    Lock Status:          Unlocked
    Identification Field: None
    Automatic Unlock:     Disabled
    Key Protectors:       None Found



TpmPresent                : True
TpmReady                  : True
TpmEnabled                : True
TpmActivated              : True
TpmOwned                  : True
RestartPending            : False
ManufacturerId            : 1095582720
PpiVersion                : 1.3
ManufacturerIdTxt         : AMD
ManufacturerVersion       : 6.32.0.6
ManufacturerVersionFull20 : 6.32.0.6
ManagedAuthLevel          : Full
OwnerAuth                 :
OwnerClearDisabled        : False
AutoProvisioning          : Enabled
LockedOut                 : False
LockoutHealTime           : 2 hours
LockoutCount              : 3
LockoutMax                : 32
SelfTest                  : {}

step 7
PS C:\WINDOWS\system32> manage-bde -status
BitLocker Drive Encryption: Configuration Tool version 10.0.26100
Copyright (C) 2013 Microsoft Corporation. All rights reserved.

Disk volumes that can be protected with
BitLocker Drive Encryption:
Volume C: []
[OS Volume]

    Size:                 464.04 GB
    BitLocker Version:    None
    Conversion Status:    Fully Decrypted
    Percentage Encrypted: 0.0%
    Encryption Method:    None
    Protection Status:    Protection Off
    Lock Status:          Unlocked
    Identification Field: None
    Key Protectors:       None Found

Volume D: [nopee]
[Data Volume]

    Size:                 931.39 GB
    BitLocker Version:    None
    Conversion Status:    Fully Decrypted
    Percentage Encrypted: 0.0%
    Encryption Method:    None
    Protection Status:    Protection Off
    Lock Status:          Unlocked
    Identification Field: None
    Automatic Unlock:     Disabled
    Key Protectors:       None Found

Volume E: [nopee2]
[Data Volume]

    Size:                 231.87 GB
    BitLocker Version:    None
    Conversion Status:    Fully Decrypted
    Percentage Encrypted: 0.0%
    Encryption Method:    None
    Protection Status:    Protection Off
    Lock Status:          Unlocked
    Identification Field: None
    Automatic Unlock:     Disabled
    Key Protectors:       None Found
step 10
PS C:\WINDOWS\system32> Get-Tpm


TpmPresent                : True
TpmReady                  : True
TpmEnabled                : True
TpmActivated              : True
TpmOwned                  : True
RestartPending            : False
ManufacturerId            : 1095582720
PpiVersion                : 1.3
ManufacturerIdTxt         : AMD
ManufacturerVersion       : 6.32.0.6
ManufacturerVersionFull20 : 6.32.0.6
ManagedAuthLevel          : Full
OwnerAuth                 :
OwnerClearDisabled        : False
AutoProvisioning          : Enabled
LockedOut                 : False
LockoutHealTime           : 2 hours
LockoutCount              : 3
LockoutMax                : 32
SelfTest                  : {}

pirdyy said:

I will try these steps and if the crashes still happen ill borrow a gpu from a friend to see if it fixes.

Click to expand...