Weird error: Disk not showing on task manager


profyler

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Guys,

Good Morning.
I have a problem that I couldn't solve or find anyone with the same error.

Every time I had an AgeOfEmpires 4 update, I noticed that instead of downloading the update, it downloaded the entire game! Every time!

I thought it was a problem with the Xbox app or the windows 11 microsoft store. But I don't think it's this problem.

I believe that the problem is because sometimes my computer does not show the C and D drives in the task manager. I don't know why but the computer works and accesses the drives normally! it just doesn't show up in the task manager. After 5 minutes it appears. I've never seen anything like it.

The problem is that as shown in the photo, while the drivers do not appear in the task manager, the Xbox store itself does not let me install the game ("Desconhecido disponiveis" means "unknown" on the xbox app on left) because it doesn show a drive to be installed and I believe that this is the problem of it not being able to update correctly.

I already reset the apps, scan for errors and reinstalled drivers but nothing helped. Before formatting the computer I was wondering if anyone else has any tips. My hands are tied.

thank you and sorry for my english and if I instered this thread in the wrong place, sorry about that too.
Karin
 
Windows Build/Version
21H2

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retiredat44

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your bios may need looked at
 

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profyler

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    Memory
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    Gigabyte NVIDIA GeForce GTX 1660 OC 6G, GDDR5 - GV-N1660OC-6GD
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    SSD Kingston A400, 240GB, SATA

Scott

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Do they show up in Disk Management?
 

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Scott

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No settings there to HD/SSD. Its a low end asus mother board (h 310 plus gaming br)

Once in BIOS, pressing F7 will take you to advanced mode.
1654128198369.png
 

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    ASUS TUF Gaming 27" WQHD
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    SAMSUNG 980 Pro SSD 1TB PCle 4.0 NVMe (boot)
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  • Operating System
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    Home Built
    CPU
    Intel Core i7-8700
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    Asus Prime Z370 P-II
    Memory
    32 GB DDR4
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    EVGA GeForce GTX 760
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    Realtek
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    Samsung SMT27A300
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    1920x1080
    Hard Drives
    Samsung 870 EVO 500GB SSD
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profyler

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Do they show up in Disk Management?
I does , but like the task manager, it only show the hard drives after a while, wich is totally weird.
 

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profyler

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    Graphics Card(s)
    Gigabyte NVIDIA GeForce GTX 1660 OC 6G, GDDR5 - GV-N1660OC-6GD
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    SSD Kingston A400, 240GB, SATA

PenPusher

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What sata ports have you plugged your drives into?
 

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profyler

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What sata ports have you plugged your drives into?
Sata 1 and Sata 2

i don't remember if I had this problem on windows 10... I would say I didnt...
 

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    16GB
    Graphics Card(s)
    Gigabyte NVIDIA GeForce GTX 1660 OC 6G, GDDR5 - GV-N1660OC-6GD
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    SSD Kingston A400, 240GB, SATA

PenPusher

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You have not filled in your system spec's in "My Computer" so we don't know the make of motherboard etc. Are you using a M.2 drive? If you are... try plugging your drives into Port's 1 and 3, as Sata 2 is used by M.2 drive.
 

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    Asus z690 Gaming WiFi D4, Bios Ver 2204
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    32 Gb Corsair Vengeance LPX DDR4 3200 XMP
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    EVGA 3070ti FTW3 Ultra Gaming
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    Via Display port
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    Dell S2417DG
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    2560 x 1440 @ 165Hz G-Sync mode
    Hard Drives
    WD Black SN850 1Tb NVME
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Scott

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You have not filled in your system spec's in "My Computer" so we don't know the make of motherboard etc. Are you using a M.2 drive? If you are... try plugging your drives into Port's 1 and 3, as Sata 2 is used by M.2 drive.

Only true if it's a SATA M.2 and the UEFI is set to SATA mode.
If it's a NVMe M.2 there should be no conflicts. In this case the UEFI would be set to PCIE mode.

I have two NVMe M.2 drives on my board and all 4 SATA ports being utilized, 3 for 2.5" SSD's and one for BD-RE drive. No conflicts.

All depends what type of M.2 it is and what the UEFI is set to.

1654630333117.png1654630359908.png
 

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    Intel® Core™ i5-11600KF
    Motherboard
    ASUS TUF GAMING Z590-PLUS WIFI
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    CORSAIR Vengeance LPX 64GB (4x16GB)
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    EVGA GeForce RTX 3050 XC Black Gaming
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    Creative Labs PCIe Sound Blaster X-Fi Titanium (dan_k drivers)
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    ASUS TUF Gaming 27" WQHD
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    2560 x 1440
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    SAMSUNG 980 Pro SSD 1TB PCle 4.0 NVMe (boot)
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  • Operating System
    Win 11 Pro 22H2 22621.963
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    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel Core i7-8700
    Motherboard
    Asus Prime Z370 P-II
    Memory
    32 GB DDR4
    Graphics card(s)
    EVGA GeForce GTX 760
    Sound Card
    Realtek
    Monitor(s) Displays
    Samsung SMT27A300
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 870 EVO 500GB SSD
    Seagate Barracuda 7200rpm 1TB HDD (X2)
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profyler

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You have not filled in your system spec's in "My Computer" so we don't know the make of motherboard etc. Are you using a M.2 drive? If you are... try plugging your drives into Port's 1 and 3, as Sata 2 is used by M.2 drive.
I've updated my spects. No M2. normal Sata drive.
 

My Computer

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  • OS
    Win 11 Pro
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    i5-9400
    Motherboard
    Asus TUF H310M-Plus Gaming/BR, Intel LGA 1151
    Memory
    16GB
    Graphics Card(s)
    Gigabyte NVIDIA GeForce GTX 1660 OC 6G, GDDR5 - GV-N1660OC-6GD
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    SSD Kingston A400, 240GB, SATA

Scott

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I've updated my spects. No M2. normal Sata drive.
Cool. Have you tried using different SATA ports as PenPusher suggested?

EDIT: Your motherboard does support one M.2 drive. Would be a nice future upgrade.
 

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    CPU
    Intel® Core™ i5-11600KF
    Motherboard
    ASUS TUF GAMING Z590-PLUS WIFI
    Memory
    CORSAIR Vengeance LPX 64GB (4x16GB)
    Graphics Card(s)
    EVGA GeForce RTX 3050 XC Black Gaming
    Sound Card
    Creative Labs PCIe Sound Blaster X-Fi Titanium (dan_k drivers)
    Monitor(s) Displays
    ASUS TUF Gaming 27" WQHD
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG 980 Pro SSD 1TB PCle 4.0 NVMe (boot)
    SAMSUNG 970 EVO 1TB PCle 3.0 NVMe (x2)
    SAMSUNG 870 EVO 2TB SATA III (x2)
    SAMSUNG 870 EVO 250GB SATA III
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    CORSAIR HX750
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    Antec Dark Phantom DP502 FLUX
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    Corsair Hydro Series H60 AIO
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    Logitech MK 320
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    MR 8 HE
  • Operating System
    Win 11 Pro 22H2 22621.963
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel Core i7-8700
    Motherboard
    Asus Prime Z370 P-II
    Memory
    32 GB DDR4
    Graphics card(s)
    EVGA GeForce GTX 760
    Sound Card
    Realtek
    Monitor(s) Displays
    Samsung SMT27A300
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 870 EVO 500GB SSD
    Seagate Barracuda 7200rpm 1TB HDD (X2)
    PSU
    Corsair CX550M
    Case
    Old Antec, unknown model
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    Hyper 212 EVO
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profyler

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Cool. Have you tried using different SATA ports as PenPusher suggested?

EDIT: Your motherboard does support one M.2 drive. Would be a nice future upgrade.
I will try but I don't think this is the problem. Both sata are giving me this error, so I dont think its a port thing
 

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    CPU
    i5-9400
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    Asus TUF H310M-Plus Gaming/BR, Intel LGA 1151
    Memory
    16GB
    Graphics Card(s)
    Gigabyte NVIDIA GeForce GTX 1660 OC 6G, GDDR5 - GV-N1660OC-6GD
    Hard Drives
    SSD Kingston A400, 240GB, SATA

retiredat44

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you can use a converter for m2 to sata.. and probably other. I have some converted.. If this has already been discussed sorry...
 

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    Asus Home built
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    i-7 7700k
    Motherboard
    ASUS Z170 Pro Gaming
    Memory
    32 GB
    Graphics Card(s)
    Nvidia RTX 2080-ti
    Monitor(s) Displays
    Samsung 46" HDMI
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    SSD
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    650 watt EVGA
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    Cooler Master Haf 932
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    MS
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    100/100

PenPusher

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Your spec's only have one hard drive? partitioned into two? Could you show us a picture of disk management arrangement.
The other thing you could try is to swap sata cables, just in case.
Screenshot 2022-06-09 110824.png
 

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  • OS
    Windows 11 Pro 22H2 (22621.963)
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    PC/Desktop
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    My Self
    CPU
    Intel Alder lake i7 12700K
    Motherboard
    Asus z690 Gaming WiFi D4, Bios Ver 2204
    Memory
    32 Gb Corsair Vengeance LPX DDR4 3200 XMP
    Graphics Card(s)
    EVGA 3070ti FTW3 Ultra Gaming
    Sound Card
    Via Display port
    Monitor(s) Displays
    Dell S2417DG
    Screen Resolution
    2560 x 1440 @ 165Hz G-Sync mode
    Hard Drives
    WD Black SN850 1Tb NVME
    Samsung 980 Pro with heatsink 1Tb NVME
    Samsung 870 Qvo 1Tb SSD,
    Seagate ST2000DM001 2Gb
    Pioneer DVD-RW DVR-219L
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    Corsair RM850
    Case
    Phanteks Enthoo Pro M Tempered Glass
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    Be Quiet Shadow Rock 3
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glasskuter

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Since I bought this new PC I had a kinda, sorta, similar weird problem with any powered external usb drive. Though our hardware is not similar, hopefully the same principal of my problem may apply in your case. I’m posting this long drawn out explanation here so anyone else who has a similar problem might find their solution.

Here was my problem. My PC is on most of the time. I had no problem with powered or port powered external drives being recognized from a cold boot or resuming from sleep, but after a warm boot (restart) none I tried were recognized.

All I had to do for the drive to be recognized after a restart was open disk management. As soon as I did, the drive was recognized immediately. It was also recognized immediately if I opened any sort of partitioning program such as Minitool Partition Wizard or Aoemi Partition Assistant. Any of these forced Windows to scan for the drives as soon as they are opened.

I went through the entire gamut of changing ports, power adapter, using another drive, etc, etc. I tweaked my advanced power options.(but did not change my power plan) Windows 11 just didn’t see any external drive after a restart...ever. If I waited a while and did nothing, sometimes windows would eventually see the drive on its own. This same issue was not seen in my older Windows 10 PC.

I thought it was hardware but due to other problems, Dell changed the motherboard and ram and I added a bigger power supply, but this problem remained. IMO that narrowed it down to the bios ….I thought.

My solution – I changed my power Plan to high performance. It was a “duh” moment, and should have been one of the first things I tried.

So, try changing your power plan to see if it resolves your issue. But before you do, wait until the next time your disks don't show up. Open disk management to see if DM detects them. Please post back if this same scenario applies in your case. It will help the next person who seeks help with similar issues.
 

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    Windows 11 Pro 22H2 22621.1105
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    Dell Optiplex 7080
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    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
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    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
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    Integrated Realtek
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    Benq 27
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    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
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    500w
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    Dell Premium
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    Logitech wired
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    so slow I'm too embarrassed to tell
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    Defender+MWB Premium
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    Windows 10 Pro 21H2
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    Dell Optiplex 9020
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    i7-4770
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    24 gb
    Monitor(s) Displays
    Benq 27
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    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
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    500w
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    Dell factory
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    Logitech wireless
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    still not telling
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profyler

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Win 11 Pro
Since I bought this new PC I had a kinda, sorta, similar weird problem with any powered external usb drive. Though our hardware is not similar, hopefully the same principal of my problem may apply in your case. I’m posting this long drawn out explanation here so anyone else who has a similar problem might find their solution.

Here was my problem. My PC is on most of the time. I had no problem with powered or port powered external drives being recognized from a cold boot or resuming from sleep, but after a warm boot (restart) none I tried were recognized.

All I had to do for the drive to be recognized after a restart was open disk management. As soon as I did, the drive was recognized immediately. It was also recognized immediately if I opened any sort of partitioning program such as Minitool Partition Wizard or Aoemi Partition Assistant. Any of these forced Windows to scan for the drives as soon as they are opened.

I went through the entire gamut of changing ports, power adapter, using another drive, etc, etc. I tweaked my advanced power options.(but did not change my power plan) Windows 11 just didn’t see any external drive after a restart...ever. If I waited a while and did nothing, sometimes windows would eventually see the drive on its own. This same issue was not seen in my older Windows 10 PC.

I thought it was hardware but due to other problems, Dell changed the motherboard and ram and I added a bigger power supply, but this problem remained. IMO that narrowed it down to the bios ….I thought.

My solution – I changed my power Plan to high performance. It was a “duh” moment, and should have been one of the first things I tried.

So, try changing your power plan to see if it resolves your issue. But before you do, wait until the next time your disks don't show up. Open disk management to see if DM detects them. Please post back if this same scenario applies in your case. It will help the next person who seeks help with similar issues.
Thanks for that.
I will try this, since I'm out of options (although I don't think this will change my problem). I changed and remove every "energy savings" from bios. On windows 11 power usage is set to balanced.
I also removed the fast boot from windows power management so the drivers would load every time I start my PC, but that didn't help either.
As you can see of today, It does not show my Hard drives, and we are talking both my primary and second drive. It only shows up after like 4-5 minutes, witch is enough to crash some applications like Xbox store and MS Store...
 

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My Computer

System One

  • OS
    Win 11 Pro
    CPU
    i5-9400
    Motherboard
    Asus TUF H310M-Plus Gaming/BR, Intel LGA 1151
    Memory
    16GB
    Graphics Card(s)
    Gigabyte NVIDIA GeForce GTX 1660 OC 6G, GDDR5 - GV-N1660OC-6GD
    Hard Drives
    SSD Kingston A400, 240GB, SATA

profyler

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Win 11 Pro
Your spec's only have one hard drive? partitioned into two? Could you show us a picture of disk management arrangement.
The other thing you could try is to swap sata cables, just in case.
View attachment 31011
I have 2 drives. On SSD on SATA 1 and on HDD on sata 2.
Attached is my disk managment. The drives only showed up for this print screen after 5 minutes... before, it stood on "loading"...
 

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My Computer

System One

  • OS
    Win 11 Pro
    CPU
    i5-9400
    Motherboard
    Asus TUF H310M-Plus Gaming/BR, Intel LGA 1151
    Memory
    16GB
    Graphics Card(s)
    Gigabyte NVIDIA GeForce GTX 1660 OC 6G, GDDR5 - GV-N1660OC-6GD
    Hard Drives
    SSD Kingston A400, 240GB, SATA

PenPusher

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OS
Windows 11 Pro 22H2 (22621.963)
Have you tried Deleting/Uninstall the disks from device manager and letting Windows re detecting the drives? and Reboot.
I've had occasions where the disk is not showing properly, and doing this fixes the problem. I think the registry entry gets corrupted.

I see you have tried this but did you do both disks? and the IDE ATA/ATAPI controller drivers. Use standard MS ones on all devices.
 
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My Computer

System One

  • OS
    Windows 11 Pro 22H2 (22621.963)
    Computer type
    PC/Desktop
    Manufacturer/Model
    My Self
    CPU
    Intel Alder lake i7 12700K
    Motherboard
    Asus z690 Gaming WiFi D4, Bios Ver 2204
    Memory
    32 Gb Corsair Vengeance LPX DDR4 3200 XMP
    Graphics Card(s)
    EVGA 3070ti FTW3 Ultra Gaming
    Sound Card
    Via Display port
    Monitor(s) Displays
    Dell S2417DG
    Screen Resolution
    2560 x 1440 @ 165Hz G-Sync mode
    Hard Drives
    WD Black SN850 1Tb NVME
    Samsung 980 Pro with heatsink 1Tb NVME
    Samsung 870 Qvo 1Tb SSD,
    Seagate ST2000DM001 2Gb
    Pioneer DVD-RW DVR-219L
    PSU
    Corsair RM850
    Case
    Phanteks Enthoo Pro M Tempered Glass
    Cooling
    Be Quiet Shadow Rock 3
    Keyboard
    Logitech G Pro
    Mouse
    Logitech G903, Lightspeed + Powerplay Mat
    Internet Speed
    40Mb
    Browser
    Firefox
    Antivirus
    MS Defender
    Other Info
    Logitech C930e webcam
    Synology DS218 play 2 x 4Tb WD Red WD40EFAX

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