Solved When I set my PC to sleep it immediately wakes back up


AgathePower said:
USB\VID_046D&PID_C537 is your mouse receiver:

Unplug it and HID Keyboard Device should disappear.
Click to expand...
You found it! What a relief. Both the mouse and this HID Keyboard Device have to be disabled to allow the computer to sleep. I could not see the relationship. Now I do. I still don't know why this changed, though. I have had this mouse for years and never had this problem before. It just cropped up a month ago. I am assuming it may have been some other change I made with the system.

The sleep feature is performing normally now. I can live with the inability to use the mouse to wake it. Thanks everyone for your help.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 7 9800X3D32GB DDR5AMD Radeon 9070 XT
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
AMD Ryzen 7 9800X3D
Motherboard
Gigabyte X870 Aorus Elite WIFI7
Memory
32GB DDR5
Graphics Card(s)
AMD Radeon 9070 XT
Monitor(s) Displays
Acer Predator 27"
Screen Resolution
1080P
PSU
Corsair HX1000
Case
Cooler Master HAF-X
Cooling
ID-Cooling A620
SJMaye said:
You found it! What a relief. Both the mouse and this HID Keyboard Device have to be disabled to allow the computer to sleep. I could not see the relationship. Now I do. I still don't know why this changed, though. I have had this mouse for years and never had this problem before. It just cropped up a month ago. I am assuming it may have been some other change I made with the system.

The sleep feature is performing normally now. I can live with the inability to use the mouse to wake it. Thanks everyone for your help.
Click to expand...
Great news! Try to plug it into another USB port. Or try with another G602 or another identical dongle (harder to find one just for the test!).
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
AgathePower said:
Great news! Try to plug it into another USB port. Or try with another G602 or another identical dongle (harder to find one just for the test!).
Click to expand...
Update - I may be getting at the origin of this problem. Why did my mouse suddenly start waking my computer after years of using that same mouse? Since we found the source of the waking to be the mouse months ago and disabling its ability to wake the PC the computer has been sleeping as it should. Then, yesterday there was an update to the Logitech G-Hub gaming software that runs the mouse. Viola! I find the PC would not sleep and when I performed the CMD command powercfg -devicequery wake_armed I found it was the mouse again. Device manager showed the mouse to be again set to wake the PC from sleep.

It is not 100% positive, but it is a smoking gun.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 7 9800X3D32GB DDR5AMD Radeon 9070 XT
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
AMD Ryzen 7 9800X3D
Motherboard
Gigabyte X870 Aorus Elite WIFI7
Memory
32GB DDR5
Graphics Card(s)
AMD Radeon 9070 XT
Monitor(s) Displays
Acer Predator 27"
Screen Resolution
1080P
PSU
Corsair HX1000
Case
Cooler Master HAF-X
Cooling
ID-Cooling A620
SJMaye said:
Update - I may be getting at the origin of this problem. Why did my mouse suddenly start waking my computer after years of using that same mouse? Since we found the source of the waking to be the mouse months ago and disabling its ability to wake the PC the computer has been sleeping as it should. Then, yesterday there was an update to the Logitech G-Hub gaming software that runs the mouse. Viola! I find the PC would not sleep and when I performed the CMD command powercfg -devicequery wake_armed I found it was the mouse again. Device manager showed the mouse to be again set to wake the PC from sleep.

It is not 100% positive, but it is a smoking gun.
Click to expand...
Thanks for the update. I also received this update on one of my computers, and while it was installing, the mouse stopped working. It stands to reason that the installer uninstalls the device and then reinstalls it, which resets the sleep settings.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
If the G Hub update is responsible for resetting the Enable - "Allow this device to wake the computer", that still does not explain why this had never been a problem for the prior years using this mouse without the issue. It is leading me to believe something has changed with the mouse itself. I have another G602. I need to swap it out to see if it fixes the issue.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 7 9800X3D32GB DDR5AMD Radeon 9070 XT
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
AMD Ryzen 7 9800X3D
Motherboard
Gigabyte X870 Aorus Elite WIFI7
Memory
32GB DDR5
Graphics Card(s)
AMD Radeon 9070 XT
Monitor(s) Displays
Acer Predator 27"
Screen Resolution
1080P
PSU
Corsair HX1000
Case
Cooler Master HAF-X
Cooling
ID-Cooling A620
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