Solved When I set my PC to sleep it immediately wakes back up


AgathePower said:
USB\VID_046D&PID_C537 is your mouse receiver:

Unplug it and HID Keyboard Device should disappear.
Click to expand...
You found it! What a relief. Both the mouse and this HID Keyboard Device have to be disabled to allow the computer to sleep. I could not see the relationship. Now I do. I still don't know why this changed, though. I have had this mouse for years and never had this problem before. It just cropped up a month ago. I am assuming it may have been some other change I made with the system.

The sleep feature is performing normally now. I can live with the inability to use the mouse to wake it. Thanks everyone for your help.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    AMD Ryzen 7 9800X3D
    Motherboard
    Gigabyte X870 Aorus Elite WIFI7
    Memory
    32GB DDR5
    Graphics Card(s)
    AMD Radeon 9070 XT
    Monitor(s) Displays
    Acer Predator 27"
    Screen Resolution
    1080P
    PSU
    Corsair HX1000
    Case
    Cooler Master HAF-X
    Cooling
    ID-Cooling A620
SJMaye said:
You found it! What a relief. Both the mouse and this HID Keyboard Device have to be disabled to allow the computer to sleep. I could not see the relationship. Now I do. I still don't know why this changed, though. I have had this mouse for years and never had this problem before. It just cropped up a month ago. I am assuming it may have been some other change I made with the system.

The sleep feature is performing normally now. I can live with the inability to use the mouse to wake it. Thanks everyone for your help.
Click to expand...
Great news! Try to plug it into another USB port. Or try with another G602 or another identical dongle (harder to find one just for the test!).
 

My Computer

System One

  • OS
    Windows 11
AgathePower said:
Great news! Try to plug it into another USB port. Or try with another G602 or another identical dongle (harder to find one just for the test!).
Click to expand...
Update - I may be getting at the origin of this problem. Why did my mouse suddenly start waking my computer after years of using that same mouse? Since we found the source of the waking to be the mouse months ago and disabling its ability to wake the PC the computer has been sleeping as it should. Then, yesterday there was an update to the Logitech G-Hub gaming software that runs the mouse. Viola! I find the PC would not sleep and when I performed the CMD command powercfg -devicequery wake_armed I found it was the mouse again. Device manager showed the mouse to be again set to wake the PC from sleep.

It is not 100% positive, but it is a smoking gun.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    AMD Ryzen 7 9800X3D
    Motherboard
    Gigabyte X870 Aorus Elite WIFI7
    Memory
    32GB DDR5
    Graphics Card(s)
    AMD Radeon 9070 XT
    Monitor(s) Displays
    Acer Predator 27"
    Screen Resolution
    1080P
    PSU
    Corsair HX1000
    Case
    Cooler Master HAF-X
    Cooling
    ID-Cooling A620
SJMaye said:
Update - I may be getting at the origin of this problem. Why did my mouse suddenly start waking my computer after years of using that same mouse? Since we found the source of the waking to be the mouse months ago and disabling its ability to wake the PC the computer has been sleeping as it should. Then, yesterday there was an update to the Logitech G-Hub gaming software that runs the mouse. Viola! I find the PC would not sleep and when I performed the CMD command powercfg -devicequery wake_armed I found it was the mouse again. Device manager showed the mouse to be again set to wake the PC from sleep.

It is not 100% positive, but it is a smoking gun.
Click to expand...
Thanks for the update. I also received this update on one of my computers, and while it was installing, the mouse stopped working. It stands to reason that the installer uninstalls the device and then reinstalls it, which resets the sleep settings.
 

My Computer

System One

  • OS
    Windows 11
If the G Hub update is responsible for resetting the Enable - "Allow this device to wake the computer", that still does not explain why this had never been a problem for the prior years using this mouse without the issue. It is leading me to believe something has changed with the mouse itself. I have another G602. I need to swap it out to see if it fixes the issue.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    AMD Ryzen 7 9800X3D
    Motherboard
    Gigabyte X870 Aorus Elite WIFI7
    Memory
    32GB DDR5
    Graphics Card(s)
    AMD Radeon 9070 XT
    Monitor(s) Displays
    Acer Predator 27"
    Screen Resolution
    1080P
    PSU
    Corsair HX1000
    Case
    Cooler Master HAF-X
    Cooling
    ID-Cooling A620
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