When locking and unlocking laptop , second screen does not display only after reboot


ITGuy061

New member
Local time
10:48 AM
Posts
4
OS
Windows 11
Hi All

Hope all are well ?

Has anyone ever had a similar issue or can maybe advise where i can start to further deep dive ?

I have an issue where when a user locks their screen using Windows + L and then unlocks their laptop , the main display works ( Laptop ) but the second screen stays dark
Only a restart will fix the issue and have the second screen display again ?

Windows 11 23H2
Intel Graphics Chipset - Latest Version

I have done the following :
Uninstall the driver via DDU and re-install
Graphics Reset does not fix this issue
Tested with a different cable but issue remains

Any advice on where else or what to try would be appreciated ?
 
Windows Build/Version
23H2

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Link State Power Management is set to off under Power Options
Secondary Monitor Disappears from Windows Display settings
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
For those interested the laptop Model in Question : Lenovo ThinkBook 16 G8 IAL - Type 21SK
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
For those interested the laptop Model in Question : Lenovo ThinkBook 16 G8 IAL - Type 21SK
...and there is no docking station involved, correct?...
 

My Computer My Computer

At a glance

Windows 11 Pro 26200.8875Ryzen 5 5600G24GB
OS
Windows 11 Pro 26200.8875
Computer type
PC/Desktop
Manufacturer/Model
Home Built
CPU
Ryzen 5 5600G
Motherboard
ASUS X470 Prime Pro
Memory
24GB
Monitor(s) Displays
Alienware 2518HF
Screen Resolution
1920 x 1080
Hard Drives
Boot: NVME WDC WDS500G; ASUS M.2 Riser card with 3 additional NVME drives
Various Internal SDD (Samsung and WDC) and HDD drives mostly Western Digital
PSU
Seasonic Focus Gold 650W
Case
Corsair 200R
Cooling
Noctua PWM fans x 3
Keyboard
Corsair K60 SE Pro
Mouse
Corsair Dark Core RGB Pro SE
Internet Speed
500/500
Browser
MS Edge
Antivirus
Malwarebytes Premium
Correct no docking station involved
Laptop is connected straight to second monitor via HDMI cable
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
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