Why is enclosure not detected in firmware tool on PC? Troubleshooting


xboxhaxorz

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OS
Eleven
I have this device USB 3.2 Type-C Tool-Free Enclosure for M.2 PCIe NVMe and SATA SSDs and i got the firmware tool

When plugged into my Win 11 PC i can access the actual drive files, but the firmware tool doesnt find the device

When i plug it into my Win 10 Dell XPS it does detect the device and i can load the new firmware

I am using the same exact cable and i loaded the tool with admin rights
 

My Computer

System One

  • OS
    Eleven
    Computer type
    PC/Desktop
    CPU
    Core i5-12600K
    Motherboard
    PRO Z690-A DDR4
    Memory
    16GB
    Graphics Card(s)
    RTX 3080
    Monitor(s) Displays
    LG CX
    Screen Resolution
    4k
    Hard Drives
    980 Pro
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