Wi-fi card suddenly cannot see signals


keredd1010

Member
Local time
10:43 AM
Posts
51
OS
Windows 11 Pro
Edition Windows 11 Pro
Version 23H2
Installed on ‎8/‎27/‎2023
OS build 22631.3447
Experience Windows Feature Experience Pack 1000.22688.1000.0


I'm having an issue where my Wi-fi card just stops being able to see signals. Disabling and re-enabling brings it back to start working. This can last hours or days. I thought maybe the onboard card is failing so I installed a 3rd party wi-fi card and it also started doing the same thing. The event viewer shows slightly different errors. This is the error for the orginal onboard card issue:

Log Name: System
Source: mtkwlex
Date: 4/26/2024 2:06:51 AM
Event ID: 5002
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Deez-R7zen77x
Description:
MediaTek Wi-Fi 6E MT7922 (RZ616) 160MHz Wireless LAN Card : Has determined that the network adapter is not functioning properly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="mtkwlex" />
<EventID Qualifiers="49152">5002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-04-26T06:06:51.5114688Z" />
<EventRecordID>49848</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="24656" />
<Channel>System</Channel>
<Computer>Deez-R7zen77x</Computer>
<Security />
</System>
<EventData>
<Data>\Device\NDMP14</Data>
<Data>MediaTek Wi-Fi 6E MT7922 (RZ616) 160MHz Wireless LAN Card</Data>
<Binary>0000080002003800000000008A1300C00000000000000000000000000000000000000000000000000400000000000000</Binary>
</EventData>
</Event>

____________________________________________________________________________________________________________

This is the event viewer error that I get for the second card:

Log Name: System
Source: Netwtw10
Date: 4/26/2024 7:22:53 AM
Event ID: 5010
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Deez-R7zen77x
Description:
Intel(R) Wi-Fi 6 AX200 160MHz : The network adapter has returned an invalid value to the driver.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Netwtw10" />
<EventID Qualifiers="49152">5010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-04-26T11:22:53.7959188Z" />
<EventRecordID>49992</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="24516" />
<Channel>System</Channel>
<Computer>Deez-R7zen77x</Computer>
<Security />
</System>
<EventData>
<Data>\Device\NDMP18</Data>
<Data>Intel(R) Wi-Fi 6 AX200 160MHz</Data>
<Binary>000008000200380000000000921300C00000000000000000000000000000000000000000000000005744525651500000</Binary>
</EventData>
</Event>

________________________________________________________________________

When I try to install the driver for the seoncd Wi-Fi card get the error in the attached screenshot. All help is greatly appreciated.


Thanks!
 

Attachments

  • intel error.png
    intel error.png
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My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 7700x
    Motherboard
    ASUS X670E-A WIFI
    Memory
    DDR5 Corsair Dominator 2x16GB 6200
    Graphics Card(s)
    EVGA 3080 12GB Hybrid water cooled
    Monitor(s) Displays
    LG Ultra Gear 32inch 2560x1440p 165hz
    Screen Resolution
    2560x1440p
    Hard Drives
    1TB NVMe Samsung 990 pro 4.0
    2TB NVMe Samsung 990 pro 4.0
    1TB NVMe Sabrent Rocket 4.0
    4TB Toshiba HD
    PSU
    EVGA SuperNOVA 850 GA
    Case
    Hyte Y60
    Cooling
    CoolerMaster MasterLiquid PL360 FLUX
    Keyboard
    Logitech 915
    Mouse
    Logitech 620
    Internet Speed
    1/2 GB fiber
    Browser
    Brave
    Antivirus
    Windows Defender
Try using the network reset found under Settings > Network and internet > advanced network settings > network reset > Reset now

It can clear up a lot of odd network adapter behaviors.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5525
    CPU
    Ryzen 7 6800H
    Memory
    32 GB DDR5 4800mhz
    Graphics Card(s)
    RTX 3050 4GB Vram
    Screen Resolution
    1920 x 1080
    Hard Drives
    2TB Solidigm™ P41 Plus nvme
    Internet Speed
    800mbps down, 20 up
  • Operating System
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Lenovo ideapad flex 14API 2 in 1
    CPU
    Ryzen 5 3500u
    Motherboard
    LENOVO LNVNB161216 (FP5)
    Memory
    12GB DDR4
    Graphics card(s)
    AMD Radeon Vega 8 Graphics
    Hard Drives
    256 GB Samsung ssd nvme
Try using the network reset found under Settings > Network and internet > advanced network settings > network reset > Reset now

It can clear up a lot of odd network adapter behaviors.
Thank you for the suggestion but this did not work. So I mentioned before I was leaning towards being a wifi hardware issue or an issue with the driver but now that I have placed a second wi-fi card and it does nearly the same identical issue, I am more leaning towards this being a Windows issue. I might bite the bullet and do a reset but OMG what a headache that is. I have so many programs installed.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Ryzen 7 7700x
    Motherboard
    ASUS X670E-A WIFI
    Memory
    DDR5 Corsair Dominator 2x16GB 6200
    Graphics Card(s)
    EVGA 3080 12GB Hybrid water cooled
    Monitor(s) Displays
    LG Ultra Gear 32inch 2560x1440p 165hz
    Screen Resolution
    2560x1440p
    Hard Drives
    1TB NVMe Samsung 990 pro 4.0
    2TB NVMe Samsung 990 pro 4.0
    1TB NVMe Sabrent Rocket 4.0
    4TB Toshiba HD
    PSU
    EVGA SuperNOVA 850 GA
    Case
    Hyte Y60
    Cooling
    CoolerMaster MasterLiquid PL360 FLUX
    Keyboard
    Logitech 915
    Mouse
    Logitech 620
    Internet Speed
    1/2 GB fiber
    Browser
    Brave
    Antivirus
    Windows Defender

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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