Wi-fi card suddenly cannot see signals

Edition Windows 11 Pro
Version 23H2
Installed on ‎8/‎27/‎2023
OS build 22631.3447
Experience Windows Feature Experience Pack 1000.22688.1000.0


I'm having an issue where my Wi-fi card just stops being able to see signals. Disabling and re-enabling brings it back to start working. This can last hours or days. I thought maybe the onboard card is failing so I installed a 3rd party wi-fi card and it also started doing the same thing. The event viewer shows slightly different errors. This is the error for the orginal onboard card issue:

Log Name: System
Source: mtkwlex
Date: 4/26/2024 2:06:51 AM
Event ID: 5002
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Deez-R7zen77x
Description:
MediaTek Wi-Fi 6E MT7922 (RZ616) 160MHz Wireless LAN Card : Has determined that the network adapter is not functioning properly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="mtkwlex" />
<EventID Qualifiers="49152">5002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-04-26T06:06:51.5114688Z" />
<EventRecordID>49848</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="24656" />
<Channel>System</Channel>
<Computer>Deez-R7zen77x</Computer>
<Security />
</System>
<EventData>
<Data>\Device\NDMP14</Data>
<Data>MediaTek Wi-Fi 6E MT7922 (RZ616) 160MHz Wireless LAN Card</Data>
<Binary>0000080002003800000000008A1300C00000000000000000000000000000000000000000000000000400000000000000</Binary>
</EventData>
</Event>

____________________________________________________________________________________________________________

This is the event viewer error that I get for the second card:

Log Name: System
Source: Netwtw10
Date: 4/26/2024 7:22:53 AM
Event ID: 5010
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Deez-R7zen77x
Description:
Intel(R) Wi-Fi 6 AX200 160MHz : The network adapter has returned an invalid value to the driver.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Netwtw10" />
<EventID Qualifiers="49152">5010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-04-26T11:22:53.7959188Z" />
<EventRecordID>49992</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="24516" />
<Channel>System</Channel>
<Computer>Deez-R7zen77x</Computer>
<Security />
</System>
<EventData>
<Data>\Device\NDMP18</Data>
<Data>Intel(R) Wi-Fi 6 AX200 160MHz</Data>
<Binary>000008000200380000000000921300C00000000000000000000000000000000000000000000000005744525651500000</Binary>
</EventData>
</Event>

________________________________________________________________________

When I try to install the driver for the seoncd Wi-Fi card get the error in the attached screenshot. All help is greatly appreciated.


Thanks!

Try using the network reset found under Settings > Network and internet > advanced network settings > network reset > Reset now

It can clear up a lot of odd network adapter behaviors.

andrew129260 said:

Try using the network reset found under Settings > Network and internet > advanced network settings > network reset > Reset now

It can clear up a lot of odd network adapter behaviors.

Click to expand...

Thank you for the suggestion but this did not work. So I mentioned before I was leaning towards being a wifi hardware issue or an issue with the driver but now that I have placed a second wi-fi card and it does nearly the same identical issue, I am more leaning towards this being a Windows issue. I might bite the bullet and do a reset but OMG what a headache that is. I have so many programs installed.

keredd1010 said:

I might bite the bullet and do a reset

Click to expand...

Try a repair install Repair Install Windows 11 with an In-place Upgrade Tutorial