Wi-fi speeds plummeted with reboot of computer


Thank. I did

Thanks. I did as you suggested. With wired connection I an getting 699.80 down and 447.77 up.
I'm a little curious why you're not seeing faster speeds on the Downstream and Upstream w/ethernet? You say you've got Verizon FIOS 1 Gig service. I'm assuming that is symmetrical so should be 1g/1g. Due to the limitations of the 1g ethernet port you're going to be limited to around 960mb speeds. How are you testing speeds? If using a Browser based speed test those can be notoriously unreliable.

My suggestion is to go to the Microsoft Store and search for an App called "Speedtest by Ookla" App. Install that and use it to run any internet speed tests. It seems much more reliable. I'd be curious if your actual bandwidth from Verizon is off a bit.

Also @NavyLCDR above had a good suggestion to check your wifi connection. Verifying a 5G radio connect plus "Link" speed vs connecting to a 2.4 g radio.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Try fast.com in the browser for a speed test, I have 25Mbps and actually getting 26 & 27.

Also check if the Wireless/Wi-Fi adapter in the computer and the Router support 5G, older ones don't. I have a Dell Inspiron 15-5537 that has 802.11n and only 2G, can't access daughter's Router which is set by her ISP at 5G, mostly for streaming. I got a USB Dongle that will provide 802.11ax and 2G/5G for when I visit.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
You did not answer my question whether this happened before or after the last Windows update.

If it's not related then #8 of @glasskuter 's advice could save you the trouble of a full re-install.
I don't know. It was after a reboot which makes me think update, but don't remember.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 3020
This is the current Version of Win11, a Preview Update installed yesterday:

1711730393545.png
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
You did not answer my question whether this happened before or after the last Windows update.

If it's not related then #8 of @glasskuter 's advice could save you the trouble of a full re-install.
I don't know. It happened after a reboot which makes me think update, but I don't remember.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 3020
Click on the WiFi icon in the task area, Then the > next to your WiFi connection, then click on the i with a circle around it. Are you connected to 5 ghz band or 2.4 ghz band? What does it say there for link speed?

View attachment 91766
I guess we'll never know what the Wifi link speed is.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!

Attachments

  • Screenshot 2024-03-29 165718.png
    Screenshot 2024-03-29 165718.png
    2.1 KB · Views: 2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 3020
I'm a little curious why you're not seeing faster speeds on the Downstream and Upstream w/ethernet? You say you've got Verizon FIOS 1 Gig service. I'm assuming that is symmetrical so should be 1g/1g. Due to the limitations of the 1g ethernet port you're going to be limited to around 960mb speeds. How are you testing speeds? If using a Browser based speed test those can be notoriously unreliable.

My suggestion is to go to the Microsoft Store and search for an App called "Speedtest by Ookla" App. Install that and use it to run any internet speed tests. It seems much more reliable. I'd be curious if your actual bandwidth from Verizon is off a bit.

Also @NavyLCDR above had a good suggestion to check your wifi connection. Verifying a 5G radio connect plus "Link" speed vs connecting to a 2.4 g radio.
I use speedtest.net. Is that different?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 3020
OMG, sorry! Somehow missed this. Here it is, TY!
That does it is not a physical hardware problem. Does your router have a built in speed test function?

Capture5.jpg
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
YES! That is using a Browser based speed test. Can be wildly unreliable.
I downloaded the app but it can't seem to connect. Just keeps saying connecting but doesn't
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 3020
I downloaded the app but it can't seem to connect. Just keeps saying connecting but doesn't
Try this:
1711773441122.png

You should have allot more places to choose from.
Choose one from the list.

1711773502335.png

I live in Ottawa Canada and chose one from NY.

1711773632606.png

I have a cable 1Gig line and the speed from NY is just about the same as I would get from Rogers in Ottawa

1711773699329.png

Try it out and see if you get the same or better results.
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
According to Dell that PC has an Intel or Realtek Wi-Fi 6 2x2 Wireless Card.
That means a connection speed of 300 Mbps at 2.4 GHz, and 866 Mbps at 5 GHz.
Real world speeds would be ~150 Mbps at 2.4 GHz, and ~450 Mbps. So a total max of around ~600 Mbps.

Just to repeat the connection speed requested in posts #18 and #26 is needed and also the specs of your Wireless Access Point, local network.

Internet speeds and tests are not relevant, it is your WiFi local network.
 

My Computer

System One

  • OS
    Windows 11
According to Dell that PC has an Intel or Realtek Wi-Fi 6 2x2 Wireless Card.
That means a connection speed of 300 Mbps at 2.4 GHz, and 866 Mbps at 5 GHz.
Real world speeds would be ~150 Mbps at 2.4 GHz, and ~450 Mbps. So a total max of around ~600 Mbps.

Just to repeat the connection speed requested in posts #18 and #26 is needed and also the specs of your Wireless Access Point, local network.

Internet speeds and tests are not relevant, it is your WiFi local network.
He posted the Linkspeed connection above. Connected at 1201 mbps.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 3020
Try this:
View attachment 92008

You should have allot more places to choose from.
Choose one from the list.

View attachment 92009

I live in Ottawa Canada and chose one from NY.

View attachment 92010

I have a cable 1Gig line and the speed from NY is just about the same as I would get from Rogers in Ottawa

View attachment 92011

Try it out and see if you get the same or better results.
Wow! TY for taking the tine and effort that it took. I dont even get to that stage. Something must be blocking. I just have a blank black screed and the circle with go. I have a content filter in place. Wonder if that is doing it. Does the app access the same site, speedtest.net?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 3020
Ookla IS Speedtest.net.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Does the app access the same site
If you can't get the app to work for some reason then, try it through the browser:


You can also change the server location from which you can test. Click on the Change Server
and on the next screen you should see a bevy of places from which to choose from in your
are OR just write the name of a city or state in the search box at the top and you get all the
servers from that area. Don't forget to click on the white Go logo in the middle of the page
and let the magic happen. BTW, I get the same speed from New York as I would from Ottawa.
The only difference would be the Ping which, would be important to anyone playing online games.
1711873898221.png

Also, can you upload or simply paste a screen shot of the app on your PC in your next post
so we can all see if we could help with getting it started for you.
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.

Latest Support Threads

Back
Top Bottom