Solved Windows 11 Chime


vladguan

New member
Local time
5:57 AM
Posts
4
OS
Windows 11 Home
Hi all,

I have a 10 month old HP Envy 13 x360 laptop running Windows 11 Home. I have a Logitech G Pro dongle plugged in and with the headset off. Last night, for the first time, the laptop chimed 5 times through the laptop speaker whilst it was locked with the lid partially down. It stopped by the time I got to it and noticed the screen was on. Unlocked and checked all event logs and found nothing relating to the chime. Why would it come through the computer speakers when the dongle was plugged in?

Anyone else experienced this?

Cheers,
Vlad
 
Windows Build/Version
23H2

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP
Hi all,

I have a 10 month old HP Envy 13 x360 laptop running Windows 11 Home. I have a Logitech G Pro dongle plugged in and with the headset off. Last night, for the first time, the laptop chimed 5 times through the laptop speaker whilst it was locked with the lid partially down. It stopped by the time I got to it and noticed the screen was on. Unlocked and checked all event logs and found nothing relating to the chime. Why would it come through the computer speakers when the dongle was plugged in?

Anyone else experienced this?

Cheers,
Vlad

Hello and welcome to ElevenForum. :-)


Sometimes a loose or dirty USB connector will do that... multiple chimes.

I would try unplugging the dongle, and cleaning it with Isopropyl alcohol.
If you're in the US... you can get 90%+ Isopropyl alcohol at any drug store.
16 oz. is like $2 or $3

Only use 90%+ Isopropyl alcohol.
Anything lower than 90%+... has too much water in it.



I have an old joystick with a USB connector... it used to do the same thing, till I cleaned it.



Also... turn off the laptop and remove the battery... and clean the laptop's USB connector also.
Inside and out. After cleaning wait about 5-10 minutes for it to dry out.
Isopropyl, dries very fast.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3737 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Are you sure it didn’t reboot? Sounds like error beep codes to me…
 

My Computer

System One

  • OS
    Windows 11 Pro
Are you sure it didn’t reboot? Sounds like error beep codes to me…
Definitely did not reboot. Unlocked and all windows etc were still open including unsaved documents etc.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP
Hello and welcome to ElevenForum. :-)


Sometimes a loose or dirty USB connector will do that... multiple chimes.

I would try unplugging the dongle, and cleaning it with Isopropyl alcohol.
If you're in the US... you can get 90%+ Isopropyl alcohol at any drug store.
16 oz. is like $2 or $3

Only use 90%+ Isopropyl alcohol.
Anything lower than 90%+... has too much water in it.



I have an old joystick with a USB connector... it used to do the same thing, till I cleaned it.



Also... turn off the laptop and remove the battery... and clean the laptop's USB connector also.
Inside and out. After cleaning wait about 5-10 minutes for it to dry out.
Isopropyl, dries very fast.
Don't think it is a dirty USB connector. The dongle is Logitech Pro G dongle is permanently plugged in. Unfortunately, cannot easily remove the batter of the HP envy series laptops. However, in saying all this. The laptop has been sitting in its stand since day one as I use it as a work-from-home setup with all things plugged in permanently.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP
check update history. if it updated usb set drivers it would've disconnected and reconnected devices automatically which would make the usb connect/disconnect sound multiple times during that process
 

My Computer

System One

  • OS
    Windows 11 Pro
Please run the V2 log collector > post a share link

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Don't think it is a dirty USB connector. The dongle is Logitech Pro G dongle is permanently plugged in. Unfortunately, cannot easily remove the batter of the HP envy series laptops. However, in saying all this. The laptop has been sitting in its stand since day one as I use it as a work-from-home setup with all things plugged in permanently.


It can still be a dirty connector.
You won't be able to SEE the dirt.

Like I said... I had a USB joystick that did the same thing... occasionally.
Cleaning it... solved the problem.

Humidity, microscopic dust, cigarette smoke... etc., can cause the problem.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3737 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Mystery solved. Had a look at the event log again and found a succession of USB-USBHUB3 events: 2x Surprise Removal and 2x USB Device Enumeration.

It looks like the system thinks my Logitech Pro X USB dongle is draining the system power even though the system is plugged into power permanently and tried to disconnect it.

BTW, the laptop is only a couple of months old, not 10 (was thinking of my other one) and it was the Logitech Pro X not G PRo.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP
There were many threads in which collected log files reported either or both:
Surprise Removal
Draining the system power

Indicate if you found a HP link for:
"laptop chimed 5 times through the laptop speaker whilst it was locked with the lid partially down"

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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