Solved Windows 11 display HDR not supported for a monitor


William654

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Hi

I have in Windows 11 in HDR settings say HDR not supported while the monitor support HDR. Model BenQ MOBIUZ EX2780Q. How to enable in Windows ?

Thanks
 

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Right click on your desktop and select Display settings.

Scroll down to HDR, click on it and then make sure it is setup correctly.

If the Display capabilities say Not supported, then you may need to install drivers for your monitor. See the BenQ website:

 

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You have opened another thread about the same problem you asked here. HDR settings say not support on current HDR monitor

Since no one gave you any solution in that thread (Sorry but I certainly don't have one), I suggest you look at similar threads to see if you can find answers.



Also make sure you didn't miss anything per Brinks tutorial Turn On or Off Auto HDR in Windows 11 Tutorial

Good luck.
 

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All options failed . still say not supported . I do not have to use HDMI right ?

1703978016595.png
 

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All options failed . still say not supported . I do not have to use HDMI right ?

View attachment 82720
DisplayPort should be fine.

A quick Web search found this: HDR not supported

(Short version: turn off 10 bit color.)

Seems unlikely. I don't have an AMD graphics card to put it to the test. HDR is available with my nVidia card, whether it is set to 8 bit or 10 bit color.

I hope that you aren't running a dual monitor setup, with one of the monitors not HDR capable. I'm unsure that it wouldn't work, but I wouldn't bet on it.
 

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ASUS ROG Strix X570-E Gaming
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G-Skill RipjawsV F4-3600C18 (16GB x 2)
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Realtek ALC1220P
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ASUS VE278 (x 2)
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 256GB
Samsung 970 Pro NVMe 512GB (x 2)
ST10000VN0004 10TB (x 2)
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(Short version: turn off 10 bit color.)
Yes this was the problem. Thanks

I hope that you aren't running a dual monitor setup, with one of the monitors not HDR capable. I'm unsure that it wouldn't work, but I wouldn't bet on it.
I have two monitors both support HDR

You did not indicate if you installed the monitor drivers or not?
Yes drivers installed.
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes

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