Windows 11 does not save my settings and they revert back when I reboot


Local time
5:18 AM
Posts
8
OS
Windows 11
For example If I enable Mono audio when I reboot my PC it just goes back like I never enabled it and the same thing is happening for default apps. Any solution to this problem please?
 
Windows Build/Version
Windows 11 version 21H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 3600
    Memory
    16 GB DDR4
    Graphics Card(s)
    RTX 2060
It sounds like a group policy conflict to me. Please provide the following info.
Home or Pro version of windows?
Microsoft account or local account?
Member of a domain or workgroup managed by an administrator?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 2600.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
It sounds like a group policy conflict to me. Please provide the following info.
Home or Pro version of windows?
Microsoft account or local account?
Member of a domain or workgroup managed by an administrator?

Thank you so much for the response. Its windows 11 pro. Microsoft account. I am the sole owner of the computer/windows it is not a work computer. I did upgrade to Windows 11 from 10 it was not a clean install.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 3600
    Memory
    16 GB DDR4
    Graphics Card(s)
    RTX 2060
You can test easily enough if the problem lies in corruption of your user account or is a problem in windows by temporarily enabling the hidden administrator account.
Open command prompt as administrator.
Type net user administrator /active:yes
Restart and you will see 2 accounts on your login screen. Login to administrator.
Windows will build its desktop. Try setting mono audio and default apps.
Reboot and log back in to Administrator. If the settings held then the problem is with your old account. If they did not hold, there is corruption in the OS.

If the settings did NOT hold, open administrative command prompt and run sfc /scannow. Make note if SFC found and fixed anything. If it did, log into your account and see if it resolved your issues. If your account now works correctly, you can stop here, except for running the last command to disable the hidden administrator account.

However, if your account is still messed up, while logged into your MS account, make a new local account. Be sure to give it administrative privileges.
While in your old account, you can't just move your personal files into the new account without running into ownership problems, but you can copy them to external media. Be sure to use the copy command. Once you've saved everything you need, log into your newly created account. Copy the files into the new account. Once you verify everything is working, Delete your old corrupted account, restart, and then change the new local account you built to a MS account.

Turn off the hidden account from an administrative command prompt net user administrator /active:no

Keep in mind you may have to set up certain apps again.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 2600.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
You can test easily enough if the problem lies in corruption of your user account or is a problem in windows by temporarily enabling the hidden administrator account.
Open command prompt as administrator.
Type net user administrator /active:yes
Restart and you will see 2 accounts on your login screen. Login to administrator.
Windows will build its desktop. Try setting mono audio and default apps.
Reboot and log back in to Administrator. If the settings held then the problem is with your old account. If they did not hold, there is corruption in the OS.

If the settings did NOT hold, open administrative command prompt and run sfc /scannow. Make note if SFC found and fixed anything. If it did, log into your account and see if it resolved your issues. If your account now works correctly, you can stop here, except for running the last command to disable the hidden administrator account.

However, if your account is still messed up, while logged into your MS account, make a new local account. Be sure to give it administrative privileges.
While in your old account, you can't just move your personal files into the new account without running into ownership problems, but you can copy them to external media. Be sure to use the copy command. Once you've saved everything you need, log into your newly created account. Copy the files into the new account. Once you verify everything is working, Delete your old corrupted account, restart, and then change the new local account you built to a MS account.

Turn off the hidden account from an administrative command prompt net user administrator /active:no

Keep in mind you may have to set up certain apps again.

Again thank you so much for the updated response, so I have tried everything and nothing worked. first I created/went into the admin user and the mono setting still was not saved. then I tried the sfc /scannow command and it did find some corruption and it said it fixed it but after rebooting the mono audio setting still was not saved. then i created the local account and i made sure to make the local account admin enabled mono audio rebooted and it still went back to what it used to. at this point I am not sure if by design windows made that option to not save. i guess my only next option is a clean format?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 3600
    Memory
    16 GB DDR4
    Graphics Card(s)
    RTX 2060
the same thing is happening for default apps.
Let's forget about mono audio for now. What about the default apps? Did they stick in the Administrator or the new account?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 2600.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Just want to make sure this is how you are enabling mono audio. settings-system-sound- toggle mono audio to on
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 2600.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Let's forget about mono audio for now. What about the default apps? Did they stick in the Administrator or the new account?

So the default apps thankfully get remembered yes, and yes in response to the last reply that is exactly how I enable Mono Audio
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 3600
    Memory
    16 GB DDR4
    Graphics Card(s)
    RTX 2060
For example If I enable Mono audio when I reboot my PC it just goes back like I never enabled it and the same thing is happening for default apps.
If default apps now work you made some progress. Try turning on mono in settings-accessibility-audio to see if makes any difference by changing it there.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 2600.1742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
If default apps now work you made some progress. Try turning on mono in settings-accessibility-audio to see if makes any difference by changing it there.
Tried it but some results sadly.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 3600
    Memory
    16 GB DDR4
    Graphics Card(s)
    RTX 2060
What brand is your computer? It may be there is a hotkey or toggle key on your keyboard being used for sounds that you may need to turn off, or an accessibility program that came preinstalled from the manufacturer.
 

My Computers

System One System Two

  • OS
    Windows11
    Computer type
    Laptop
    Manufacturer/Model
    Huawei Matebook X Pro
    CPU
    intel 8250 I5
    Memory
    8gb
    Graphics Card(s)
    intel uhd 620
    Monitor(s) Displays
    built in laptop display
    Screen Resolution
    1920x1280
    Hard Drives
    Samsung 970 Evo 500gb M2
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Acer A515-43-R6DE
    CPU
    AMD Ryzen 7300U
    Memory
    16 GB DDR4
    Graphics card(s)
    AMD Raedon RX Vega graphics onboard
    Monitor(s) Displays
    15"6 FHD IPS Slim Bezel
    Hard Drives
    512cb PCie NVME SSD
    Case
    Pure Silver
    Mouse
    Touchpad and Logitech external mouse
    Keyboard
    Inbuilt
    Browser
    Edge
    Antivirus
    Defender
What brand is your computer? It may be there is a hotkey or toggle key on your keyboard being used for sounds that you may need to turn off, or an accessibility program that came preinstalled from the manufacturer.

I built it myself so its not a brand. here are the specs

1645895411618.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 3600
    Memory
    16 GB DDR4
    Graphics Card(s)
    RTX 2060
Are there any updated drivers for your sound card?
 

My Computers

System One System Two

  • OS
    Windows11
    Computer type
    Laptop
    Manufacturer/Model
    Huawei Matebook X Pro
    CPU
    intel 8250 I5
    Memory
    8gb
    Graphics Card(s)
    intel uhd 620
    Monitor(s) Displays
    built in laptop display
    Screen Resolution
    1920x1280
    Hard Drives
    Samsung 970 Evo 500gb M2
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Acer A515-43-R6DE
    CPU
    AMD Ryzen 7300U
    Memory
    16 GB DDR4
    Graphics card(s)
    AMD Raedon RX Vega graphics onboard
    Monitor(s) Displays
    15"6 FHD IPS Slim Bezel
    Hard Drives
    512cb PCie NVME SSD
    Case
    Pure Silver
    Mouse
    Touchpad and Logitech external mouse
    Keyboard
    Inbuilt
    Browser
    Edge
    Antivirus
    Defender
Another thing you can try is to disable audio enhancements, settings>sound>speakers. Turn off audio enhancements (and perhaps spatial if just enhancements don't work), then try the mono button.
 

My Computers

System One System Two

  • OS
    Windows11
    Computer type
    Laptop
    Manufacturer/Model
    Huawei Matebook X Pro
    CPU
    intel 8250 I5
    Memory
    8gb
    Graphics Card(s)
    intel uhd 620
    Monitor(s) Displays
    built in laptop display
    Screen Resolution
    1920x1280
    Hard Drives
    Samsung 970 Evo 500gb M2
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Acer A515-43-R6DE
    CPU
    AMD Ryzen 7300U
    Memory
    16 GB DDR4
    Graphics card(s)
    AMD Raedon RX Vega graphics onboard
    Monitor(s) Displays
    15"6 FHD IPS Slim Bezel
    Hard Drives
    512cb PCie NVME SSD
    Case
    Pure Silver
    Mouse
    Touchpad and Logitech external mouse
    Keyboard
    Inbuilt
    Browser
    Edge
    Antivirus
    Defender

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