Windows 11 freeze hangs on shut down


William654

Well-known member
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8:32 PM
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564
OS
Windows 11
Hi

It happen couple of times not alwayes while shutting down and the dots moving then it stop, freeze and hangs. I dont know how I find the cause of the problem ?

OS Build 22000.438
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
These are some trial and error steps:

a) Turn off Windows fast startup:

b) Clean Boot:
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Problem it come and go. Can this appear in event log ?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
It happean again, any solution to find what is causing the problem ?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes

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