Windows 11 Insider preview 22494.1000 (rs_prerelease) error

Jack29512

Member
Local time
2:06 AM
Posts
9
Hello, I am trying to update my windows as I am having lots of trouble with my pc at the moment but whenever it starts installing it gets to 14% and the attached image shows on my screen, would appreciate some help, thanks
 
Windows Build/Version
22454.1000

Attachments

  • Screenshot 2021-11-04 174843.png
    Screenshot 2021-11-04 174843.png
    7.5 KB · Views: 2

My Computer

System One

  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    B550 Tomahawk
    Memory
    16gb
    Graphics Card(s)
    RX 580 8GB
    Screen Resolution
    1080p

Mark Phelps

Active member
Member
VIP
Local time
9:06 PM
Posts
102
Hello, I am trying to update my windows as I am having lots of trouble with my pc at the moment but whenever it starts installing it gets to 14% and the attached image shows on my screen, would appreciate some help, thanks
Windows Insider DEV releases are not "miracle cures" for whatever ails a PC. While each build DOES have some fixes, unless the problem(s) you are experiencing are listed in the fixes for this build, there is no reason to believe that simply updating to this build will fix those issues.

A better approach (IMHO) might be to provide us information on those problems to see if folks here can help you address them.
 

My Computer

System One

  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb

Devlin1888

"RockHardSemi"
Member
VIP
Local time
2:06 AM
Posts
387
Location
Scotland
Hello, I am trying to update my windows as I am having lots of trouble with my pc at the moment but whenever it starts installing it gets to 14% and the attached image shows on my screen, would appreciate some help, thanks
Hmm, i had a similar issue when i went to install the latest dev update, Turns out a previous update had turned off TPM in my bios for some reason, I went back in and turned it on again, Re-ran the update and it went through no probs after that.
Could be it but i suppose it could be something else as the message that i got did include that TPM had been turned off. Just a thought
 

My Computer

System One

  • Operating System
    Windows 11 Education Build 22483.1011 Developer Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7 10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    16GB Viper Steel Series 3200mhz
    Graphics Card(s)
    Gigabyte RTX2070 Super X OC Windforce
    Monitor(s) Displays
    ASUS TUF Gaming 3840X2160 Benq Gl2250 1920x1080
    Screen Resolution
    4K/1600/1440/1080
    Hard Drives
    M.2 - ADATA SX8200 Pro 1TB
    SSD - Samsung 860 evo
    PSU
    Corsair 650w
    Case
    NZXT S340 Elite
    Cooling
    Cooler Master Hyper 212 RGB Black Edition
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steel Series Rival 710
    Internet Speed
    50mbs
    Browser
    Opera GX
    Antivirus
    Windows Defender

Jack29512

Member
Thread Starter
Local time
2:06 AM
Posts
9
Windows Insider DEV releases are not "miracle cures" for whatever ails a PC. While each build DOES have some fixes, unless the problem(s) you are experiencing are listed in the fixes for this build, there is no reason to believe that simply updating to this build will fix those issues.

A better approach (IMHO) might be to provide us information on those problems to see if folks here can help you address them.
Yeah sorry my bad, always jumping to conclusions, I heard windows 11 was causing some games to crash so I jumped to that, each time I try and run a game that has easy anti cheat the game crashes, and I get the error in the attached image, Everything was working fine Sunday morning/afternoon when this started to happen
 

Attachments

  • eac.png
    eac.png
    14.8 KB · Views: 1

My Computer

System One

  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    B550 Tomahawk
    Memory
    16gb
    Graphics Card(s)
    RX 580 8GB
    Screen Resolution
    1080p

Jack29512

Member
Thread Starter
Local time
2:06 AM
Posts
9
Hmm, i had a similar issue when i went to install the latest dev update, Turns out a previous update had turned off TPM in my bios for some reason, I went back in and turned it on again, Re-ran the update and it went through no probs after that.
Could be it but i suppose it could be something else as the message that i got did include that TPM had been turned off. Just a thought
Checked bios and mine is enabled, thanks for the thought though
 

My Computer

System One

  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    B550 Tomahawk
    Memory
    16gb
    Graphics Card(s)
    RX 580 8GB
    Screen Resolution
    1080p

Devlin1888

"RockHardSemi"
Member
VIP
Local time
2:06 AM
Posts
387
Location
Scotland
Yeah sorry my bad, always jumping to conclusions, I heard windows 11 was causing some games to crash so I jumped to that, each time I try and run a game that has easy anti cheat the game crashes, and I get the error in the attached image, Everything was working fine Sunday morning/afternoon when this started to happen
Ooooh i seen this somewhere, If its Easy Anti Cheat i dont think it supports win 11 yet and has major issues with it. Im gonna say its that for sure, I had some gaming buddies not change to win 11 because of this issue with it.
 

My Computer

System One

  • Operating System
    Windows 11 Education Build 22483.1011 Developer Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7 10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    16GB Viper Steel Series 3200mhz
    Graphics Card(s)
    Gigabyte RTX2070 Super X OC Windforce
    Monitor(s) Displays
    ASUS TUF Gaming 3840X2160 Benq Gl2250 1920x1080
    Screen Resolution
    4K/1600/1440/1080
    Hard Drives
    M.2 - ADATA SX8200 Pro 1TB
    SSD - Samsung 860 evo
    PSU
    Corsair 650w
    Case
    NZXT S340 Elite
    Cooling
    Cooler Master Hyper 212 RGB Black Edition
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steel Series Rival 710
    Internet Speed
    50mbs
    Browser
    Opera GX
    Antivirus
    Windows Defender

Jack29512

Member
Thread Starter
Local time
2:06 AM
Posts
9
Ooooh i seen this somewhere, If its Easy Anti Cheat i dont think it supports win 11 yet and has major issues with it. Im gonna say its that for sure, I had some gaming buddies not change to win 11 because of this issue with it.
Ah so I'm screwed then lol, don't know why it suddenly stopped working all of a sudden though
 

My Computer

System One

  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    B550 Tomahawk
    Memory
    16gb
    Graphics Card(s)
    RX 580 8GB
    Screen Resolution
    1080p

Devlin1888

"RockHardSemi"
Member
VIP
Local time
2:06 AM
Posts
387
Location
Scotland
Ah so I'm screwed then lol, don't know why it suddenly stopped working all of a sudden though
Did it work on windows 11 at one point? Ive read a little more, Some people have been able to get it to work albeit im not sure what steps they took.
It does appear to be one of those ones where it might work for a few but wont work for most
 

My Computer

System One

  • Operating System
    Windows 11 Education Build 22483.1011 Developer Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7 10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    16GB Viper Steel Series 3200mhz
    Graphics Card(s)
    Gigabyte RTX2070 Super X OC Windforce
    Monitor(s) Displays
    ASUS TUF Gaming 3840X2160 Benq Gl2250 1920x1080
    Screen Resolution
    4K/1600/1440/1080
    Hard Drives
    M.2 - ADATA SX8200 Pro 1TB
    SSD - Samsung 860 evo
    PSU
    Corsair 650w
    Case
    NZXT S340 Elite
    Cooling
    Cooler Master Hyper 212 RGB Black Edition
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steel Series Rival 710
    Internet Speed
    50mbs
    Browser
    Opera GX
    Antivirus
    Windows Defender

Jack29512

Member
Thread Starter
Local time
2:06 AM
Posts
9
Did it work on windows 11 at one point? Ive read a little more, Some people have been able to get it to work albeit im not sure what steps they took.
It does appear to be one of those ones where it might work for a few but wont work for most
Yeah I've had the insider for windows 11 for a couple months and never had an issue till Sunday, not sure what changed
 

My Computer

System One

  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    B550 Tomahawk
    Memory
    16gb
    Graphics Card(s)
    RX 580 8GB
    Screen Resolution
    1080p

Devlin1888

"RockHardSemi"
Member
VIP
Local time
2:06 AM
Posts
387
Location
Scotland
Yeah I've had the insider for windows 11 for a couple months and never had an issue till Sunday, not sure what changed
Possibly try uninstalling it and then re-try the update and add it back in afterwards might be worth a shot atleast
 

My Computer

System One

  • Operating System
    Windows 11 Education Build 22483.1011 Developer Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7 10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    16GB Viper Steel Series 3200mhz
    Graphics Card(s)
    Gigabyte RTX2070 Super X OC Windforce
    Monitor(s) Displays
    ASUS TUF Gaming 3840X2160 Benq Gl2250 1920x1080
    Screen Resolution
    4K/1600/1440/1080
    Hard Drives
    M.2 - ADATA SX8200 Pro 1TB
    SSD - Samsung 860 evo
    PSU
    Corsair 650w
    Case
    NZXT S340 Elite
    Cooling
    Cooler Master Hyper 212 RGB Black Edition
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steel Series Rival 710
    Internet Speed
    50mbs
    Browser
    Opera GX
    Antivirus
    Windows Defender

Jack29512

Member
Thread Starter
Local time
2:06 AM
Posts
9
Possibly try uninstalling it and then re-try the update and add it back in afterwards might be worth a shot atleast
Uninstalling what?
 

My Computer

System One

  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    B550 Tomahawk
    Memory
    16gb
    Graphics Card(s)
    RX 580 8GB
    Screen Resolution
    1080p

Devlin1888

"RockHardSemi"
Member
VIP
Local time
2:06 AM
Posts
387
Location
Scotland

My Computer

System One

  • Operating System
    Windows 11 Education Build 22483.1011 Developer Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7 10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    16GB Viper Steel Series 3200mhz
    Graphics Card(s)
    Gigabyte RTX2070 Super X OC Windforce
    Monitor(s) Displays
    ASUS TUF Gaming 3840X2160 Benq Gl2250 1920x1080
    Screen Resolution
    4K/1600/1440/1080
    Hard Drives
    M.2 - ADATA SX8200 Pro 1TB
    SSD - Samsung 860 evo
    PSU
    Corsair 650w
    Case
    NZXT S340 Elite
    Cooling
    Cooler Master Hyper 212 RGB Black Edition
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steel Series Rival 710
    Internet Speed
    50mbs
    Browser
    Opera GX
    Antivirus
    Windows Defender

Devlin1888

"RockHardSemi"
Member
VIP
Local time
2:06 AM
Posts
387
Location
Scotland
Should I just uninstall it from program files x86?
Does it show in add/remove programs? If not then id try something like Revo and remove it from there.
Personally if i didn't have any joy with those two id manually uninstall it but thats something i'd only tell myself to do xD, Sure it'd be fine though
 

My Computer

System One

  • Operating System
    Windows 11 Education Build 22483.1011 Developer Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7 10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    16GB Viper Steel Series 3200mhz
    Graphics Card(s)
    Gigabyte RTX2070 Super X OC Windforce
    Monitor(s) Displays
    ASUS TUF Gaming 3840X2160 Benq Gl2250 1920x1080
    Screen Resolution
    4K/1600/1440/1080
    Hard Drives
    M.2 - ADATA SX8200 Pro 1TB
    SSD - Samsung 860 evo
    PSU
    Corsair 650w
    Case
    NZXT S340 Elite
    Cooling
    Cooler Master Hyper 212 RGB Black Edition
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steel Series Rival 710
    Internet Speed
    50mbs
    Browser
    Opera GX
    Antivirus
    Windows Defender

Jack29512

Member
Thread Starter
Local time
2:06 AM
Posts
9
Does it show in add/remove programs? If not then id try something like Revo and remove it from there.
Personally if i didn't have any joy with those two id manually uninstall it but thats something i'd only tell myself to do xD, Sure it'd be fine though

Application Error 0xc00000e5, thats what I got after uninstalling and reinstalling EAC just like before, and then the untrusted system file error​

 

My Computer

System One

  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    B550 Tomahawk
    Memory
    16gb
    Graphics Card(s)
    RX 580 8GB
    Screen Resolution
    1080p

Devlin1888

"RockHardSemi"
Member
VIP
Local time
2:06 AM
Posts
387
Location
Scotland

Application Error 0xc00000e5, thats what I got after uninstalling and reinstalling EAC just like before, and then the untrusted system file error​

What about uninstalling EAC. Do the windows update after the uninstall of EAC, If windows installs the update afterwards with no problem. Try reinstalling EAC After the update to windows has been installed
 

My Computer

System One

  • Operating System
    Windows 11 Education Build 22483.1011 Developer Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7 10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    16GB Viper Steel Series 3200mhz
    Graphics Card(s)
    Gigabyte RTX2070 Super X OC Windforce
    Monitor(s) Displays
    ASUS TUF Gaming 3840X2160 Benq Gl2250 1920x1080
    Screen Resolution
    4K/1600/1440/1080
    Hard Drives
    M.2 - ADATA SX8200 Pro 1TB
    SSD - Samsung 860 evo
    PSU
    Corsair 650w
    Case
    NZXT S340 Elite
    Cooling
    Cooler Master Hyper 212 RGB Black Edition
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steel Series Rival 710
    Internet Speed
    50mbs
    Browser
    Opera GX
    Antivirus
    Windows Defender

Jack29512

Member
Thread Starter
Local time
2:06 AM
Posts
9
What about uninstalling EAC. Do the windows update after the uninstall of EAC, If windows installs the update afterwards with no problem. Try reinstalling EAC After the update to windows has been installed
Sadly getting the same error as in the attached image
 

My Computer

System One

  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    B550 Tomahawk
    Memory
    16gb
    Graphics Card(s)
    RX 580 8GB
    Screen Resolution
    1080p
Top Bottom