Windows 11 Insider preview 22494.1000 (rs_prerelease) error

Jack29512 said:

Hello, I am trying to update my windows as I am having lots of trouble with my pc at the moment but whenever it starts installing it gets to 14% and the attached image shows on my screen, would appreciate some help, thanks

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Jack29512 said:

Hello, I am trying to update my windows as I am having lots of trouble with my pc at the moment but whenever it starts installing it gets to 14% and the attached image shows on my screen, would appreciate some help, thanks

Click to expand...

Mark Phelps said:

Windows Insider DEV releases are not "miracle cures" for whatever ails a PC. While each build DOES have some fixes, unless the problem(s) you are experiencing are listed in the fixes for this build, there is no reason to believe that simply updating to this build will fix those issues.

A better approach (IMHO) might be to provide us information on those problems to see if folks here can help you address them.

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Devlin1888 said:

Hmm, i had a similar issue when i went to install the latest dev update, Turns out a previous update had turned off TPM in my bios for some reason, I went back in and turned it on again, Re-ran the update and it went through no probs after that.
Could be it but i suppose it could be something else as the message that i got did include that TPM had been turned off. Just a thought

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Jack29512 said:

Yeah sorry my bad, always jumping to conclusions, I heard windows 11 was causing some games to crash so I jumped to that, each time I try and run a game that has easy anti cheat the game crashes, and I get the error in the attached image, Everything was working fine Sunday morning/afternoon when this started to happen

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Devlin1888 said:

Ooooh i seen this somewhere, If its Easy Anti Cheat i dont think it supports win 11 yet and has major issues with it. Im gonna say its that for sure, I had some gaming buddies not change to win 11 because of this issue with it.

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Jack29512 said:

Ah so I'm screwed then lol, don't know why it suddenly stopped working all of a sudden though

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Devlin1888 said:

Did it work on windows 11 at one point? Ive read a little more, Some people have been able to get it to work albeit im not sure what steps they took.
It does appear to be one of those ones where it might work for a few but wont work for most

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Jack29512 said:

Yeah I've had the insider for windows 11 for a couple months and never had an issue till Sunday, not sure what changed

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Devlin1888 said:

Possibly try uninstalling it and then re-try the update and add it back in afterwards might be worth a shot atleast

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Jack29512 said:

Uninstalling what?

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Devlin1888 said:

Easy Anti Cheat

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Jack29512 said:

Should I just uninstall it from program files x86?

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Devlin1888 said:

Does it show in add/remove programs? If not then id try something like Revo and remove it from there.
Personally if i didn't have any joy with those two id manually uninstall it but thats something i'd only tell myself to do xD, Sure it'd be fine though

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Application Error 0xc00000e5, thats what I got after uninstalling and reinstalling EAC just like before, and then the untrusted system file error​

Jack29512 said:

Application Error 0xc00000e5, thats what I got after uninstalling and reinstalling EAC just like before, and then the untrusted system file error​

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Devlin1888 said:

What about uninstalling EAC. Do the windows update after the uninstall of EAC, If windows installs the update afterwards with no problem. Try reinstalling EAC After the update to windows has been installed

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