Windows 11 Pro Laptop Wifi Disconnects at "Logout" or "Lock"


stevenriz

New member
Local time
5:53 AM
Posts
1
OS
Windows 11 Pro
Hi. We as a support organization frequently remote desktop into partner computers at all times. We have over 100 computers we do this with. We are using Windows 10 Pro and 11 Pro 22H2. With 2 particular computers (so far) that we've found, while in a remote session, Wifi drops/disconnects when I logout or if I lock the computer. We tried the power setting on the wifi adapter where we uncheck "Allow this computer to turn off this device to save power..." but that hasn't made a difference. What other settings can I adjust for Wifi to remain connected whether the computer is logged in or not? In other words, our remote control software (Manage Engine) has the ability to remote into a non-logged in laptop. So what we see when we remotely connect to the laptop is the user login screen with the list of user accounts along the left.

Thx!
 
Windows Build/Version
11 Pro 22621.1105 22H2

My Computer

System One

  • OS
    Windows 11 Pro
Welcome to the forum. It is a known issue but there are workarounds. See if this helps.
More suggestions here
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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