Windows 11 shutdown turns off PC, but Blue Recovery screen on power up


ptartist

Well-known member
Local time
2:10 PM
Posts
19
OS
Windows 11
I rarely shutdown my Dell PC, although it gets restarted every couple of weeks at least. When I do use Shutdown I often get a blue Recovery screen instead of a clean start to Windows, with the "did not shutdown normally" message when I turn on the power.
So far if I choose Restart it works: I see the Windows "enter PIN" screen & everything seems fine. I have never found anything helpful in the System or other logs, and since I don't really know where to look, or what to look for I give up!
This just happened today, when I shutdown due to unusually intensive thunder crashing about ... but it has happened several times previously at different update levels. I have a Dell XP8940 and I am only slightly behind on Windows updates. I will go ahead get the latest update, but I doubt that will change this issue.
 
Windows Build/Version
Windows 22H2 22621.2134

My Computer My Computer

At a glance

Windows 1111th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz...16 GBNVIDIA gEfORCE gtx 1660
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8940
CPU
11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
Memory
16 GB
Graphics Card(s)
NVIDIA gEfORCE gtx 1660
Monitor(s) Displays
DELL U2412M
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Two Seagate ST2000DM001-1ER164
PSU
500W PSU
Keyboard
Microsoft Natural Ergonomic 4000
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Barely adequate ;-(
Browser
Firefox
Antivirus
Whatever...
Other Info
Used to know something about computers, but that was a long time ago... now I just want them to work better!
Very good chance that this is due to a problem with "Fast startup" since fast startup affects only a shutdown / power on and NOT a reboot.

Try turning off fast startup and see if that makes a difference. You can so like this:

Control Panel > Power options > Choose what the power buttons do > TURN OFF fast startup
 

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    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
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    Integrated
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    Varies as machine will often be moved to locations with different monitors
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    120W Power Brick
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    Corsair K70 Max RGB Magnetic Keyboard
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    Logitech MX Master 3
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    1Gb Up / 1 Gb Down
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  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
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    Intel Iris Xe Graphics
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    Realtek® ALC3306-CG codec
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    13.3-inch IPS Display
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    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Search for cmd, right click Command Prompt App in search results and select run as administrator
type powercfg -a
Post a screenshot of the power configuration screen
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
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    500w
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    MT
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    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
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    #1 Edge #2 Firefox
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    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
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