Windows 11 snap-layout problems

jro11 · Sep 20, 2023

antspants said:
After trying the exclusion thing, If this only happens on the external monitor. Go into settings and set the DPI or the magnify, (I forget which) as 100% not the 150% it often pre sets to. See if that helps.

It happens when I call SnagIt on either monitor. The left monitor magnifies what's on it (enough to make it practically useless) and the right monitor turns white.

NTL, it's Display settings and changing them does change the display but not in any way that affects what happens with SnagIt.

antspants said:
Dude…. The caps key? Glue it shut

I miss the humor...not affronted...just don't get it.

it's not ShareX

antspants said:
@Edwin uses a capture software that he swears by, Ill look to see what it is.

It is SnagIt! Both of us, he and I, swear by it.

It's not "ShareX"

Edwin said:
I still don't understand the OP's issue!

Am I the OP?

As you know, from my message/response to you in thread Win11: a potpourri of immediate problems, we both use SnagIt.
- Do you have the latest version of SnagIt?
- Do you use SnagIt in Win11?
- Do you use Snap Windows in Win11?
- Do you use SnagIt in conjunction with Win11 SnapWindows?
- Do you use multiple monitors in Win11?

WHAT!!! SnagIt's no longer supported??? D A M N !

Well it works GREAT in Win10!

Edwin · Sep 20, 2023

jro11 said:
Am I the OP?

Yes you are. (Original Poster)

jro11 said:
- Do you have the latest version of SnagIt?

Yes.

jro11 said:
- Do you use SnagIt in Win11?

No.

jro11 said:
- Do you use Snap Windows in Win11?

No.

jro11 said:
- Do you use SnagIt in conjunction with Win11 SnapWindows?

No.

jro11 said:
- Do you use multiple monitors in Win11?

Yes.

antspants · Sep 20, 2023

I was referring to Edwin's choice of capture software, which is ShareX (you asked about alternatives)

The caps key comment was due to the fact you type in caps sometimes. Typing in caps is the universal equivalent to screaming. Aesthetically, IT’S QUITE FRANKLY UNATTRACTIVE AND MESSY, especially when in the middle of a paragraph. But you type however you want to...

Snagit 2023 (v4.4) is the latest version that supports Win 11. And they want over 100 USD$$$ for it.

Edwin · Sep 20, 2023

Snagit is slow, bloated and expensive..., although it has some very unique features, I rarely use it anymore!

ShareX and Greenshot are my go-to's

Screenpresso for other features.

jro11 · Sep 20, 2023

antspants said:
Jro sometimes jumps from one issue to another in the same thread. I don’t think he means it but it happens.

Actually, the last time, I meant it. It was wrong to insert the whole issue of Windows security programs into a thread about screen capture. When I introduced Win security into the thread--as I explained--it was because that's the issue my isp introduced into the problem about my Win11 computer's constant dropping of the Internet.

antspants said:
The issue is that when trying to capture a screenshot with the software, Snagit, his screen turns white making it unable to capture.

Yes it is. And with...

antspants said:
Jro thought it was due to the “snap” function in windows. - negative

...no other ideas what could be causing that, I could think of no more obvious reasons than the strange behavior that happens when 1) I pull a window from the laptop to the other monitor and vice-versa; 2) those damn (white) skip-screens pop onto the monitor when you get too close with your cursor to the top.
Despite introducing the Win Security issue (which I now regret doing) into the conversation, I never thought that a piece of software I've so successively used in all sorts of single/double/tri/and quad-monitor situations, and Windows security app situations, would, without a hiccup would be so sensitive to Windows security.

antspants said:
It may be related to security software (windows defender) - add exclusions for snagit may work

I didn't/don't know what add exclusions is (certainly in a Win Defender context), or what any security program would be doing giving users the option to "add exclusions" to any piece of software.

antspants said:
Changing the DPI to 100% as apposed to the default 125/150% might work

Saw no reason this would affect things, tried it, and it didn't (work).

antspants said:
It may be related to the fact that snagit v9 is not built to be used with windows 11 and is unsupported by Techsmith.

Oh!!! I just checked and TechSmith is still alive and does still support SnagIt. I would venture to say it probably does work quite well (I followed that company from its inception and it was always a sharp company). Regardless (and this is the reason I contacted Edwin (through a "conversation") this is why I wanted confirmation (which I have still not received) that it works in a Win11 situation.

antspants · Sep 20, 2023

OK. I showed you how to add snagit to win defender exclusions.

Yes, I mentioned that snagit is still active, but version 9 does not support Windows 11. Snagit 2023 v4.4 does and as I also mentioned, they want over USD$100 for it. Even if you bought it, it doesn’t ensure you wont still have this issue, which is why I gave you other options to try.

antspants · Sep 20, 2023

FYI

Snagit Screen Capture and Recording Software

Doesn't matter, just download the Final Release and use it as is, there's nothing wrong with it, it works great! I just may try for a refund for the Snagit 2023! :rolleyes: Sadly enough, me neither! I already have it, and had it installed, but since I never used it, I never installed it...

www.elevenforum.com

TraderGary · Sep 20, 2023

I've been learning ShareX along with @Edwin 's help. The price is right! Freeware! And going through Snagit's website, I'm hard-pressed to find anything that would make me want to pay for Snagit.

jro11 · Sep 20, 2023

antspants said:
Snagit 2023 (v4.4) is the latest version that supports Win 11. And they want over 100 USD$$$ for it.

Today, for the next 4 hours, they want Explore some powerful software on the TechSmith product page They want $47.24 for it.

jro11 · Sep 20, 2023

antspants said:
Yes, I mentioned that snagit is still active, but version 9 does not support Windows 11. Snagit 2023 v4.4 does and as I also mentioned, they want over USD$100 for it. Even if you bought it, it doesn’t ensure you wont still have this issue, which is why I gave you other options to try

You're right. After today. And that's exactly why I was trying to find someone who used it. (Personally, I believe my version, 9.1.3, will work once it's figured out what's wrong with my Win11.)

Seems I'll look into ShareX. Snipping tool certainly is not the answer.

jro11 · Sep 20, 2023

TraderGary said:
I've been learning ShareX along with @Edwin 's help.

ShareX certainly looks like it's going to take a while to learn.

jro11 · Sep 20, 2023

After downloading ShareX, and being blown away by a screenfull of items having little to do with just taking a screenshot I decided to try

Greenshot.
Greenshot seems to be automatically loaded as a startup app (Task Manager) and even after deleting it from the startup apps, it comes right back.
After deleting it from active apps and immediately going through the whole Win11 / All Apps > / Greenshot new / Greenshot rigamarole it presents the message

and never actually enables!

jro11 · Sep 21, 2023

how to use greenspot - Bing video

provides a good explanation of using Greenspot

jro11 · Sep 22, 2023

(because I already had my copy of SnagIt [9.1.3]), and because it was able to work so efficiently and flawlessly up through Win10 (and I suspect on Win11 if I can ever sort out IT'S PROBLEMS) I was able to upgrade to SnagIt for less than $30, I sprung for an upgrade to SnagIt 2023.

When I did this originally, I got a SnagIt code number and was able to download the product and install it within minutes...

This time i got 5 EMAILS!!!!! talking about maintenance agreements, having me log into an account and provide a backup email, and making it so difficult to install the G!!D!!! program that I had to contact tech support.

Finally, I was able to download the product and input my "code number"...

The product is so overblown with 'features' that I can't use it as quickly and efficiently as I was able to 9 years ago...

I have no problem with new features--but if that means giving up the ability to do what I've done for years, AS QUICKLY AND EFFICIENTLY AS I DID THEN, I'll throw the program, and the money, away.

I'm now awaiting tech support to get back to me........................................Monday.