Solved Windows 11 Update


Rison51

Member
Local time
11:02 AM
Posts
8
OS
Windows 11
I have been struggling with this since the day I purchased my Windows 11 (version 23H2) laptop. When I turn OFF the option to "Receive updates for other Microsoft products", as shown below, it invariably resets itself back to ON at some later point. This is driving me crazy! Can someone provide assistance?
Thanks!

Issue:

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My computer:
1718651768193.png

Details:
1718651847163.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP/2C8Q1UA#ABA
    CPU
    Intel(R) Celeron(R) N4020 CPU @ 1.10GHz 1.10 GHz
    Motherboard
    (unknown)
    Memory
    8.00 GB
    Graphics Card(s)
    Intel(R) UHD Graphics 600
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    Built-In 15" LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    1 TB
    Cooling
    Built-In
    Keyboard
    Built-In
    Mouse
    track pad & USB
    Internet Speed
    200MB
    Browser
    Chrome
    Antivirus
    BitDefender
One of your working programs could be turning the setting on, try clean boot to find the program.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
One of your working programs could be turning the setting on, try clean boot to find the program.

I found the problem. It was a security setting in BitDefender. Turned that OFF and it appears to be fine now. Thanks!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP/2C8Q1UA#ABA
    CPU
    Intel(R) Celeron(R) N4020 CPU @ 1.10GHz 1.10 GHz
    Motherboard
    (unknown)
    Memory
    8.00 GB
    Graphics Card(s)
    Intel(R) UHD Graphics 600
    Sound Card
    Realtek(R) Audio
    Monitor(s) Displays
    Built-In 15" LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    1 TB
    Cooling
    Built-In
    Keyboard
    Built-In
    Mouse
    track pad & USB
    Internet Speed
    200MB
    Browser
    Chrome
    Antivirus
    BitDefender
If you have office installed or other microsoft apps, it is a good setting to leave on
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
I found the problem. It was a security setting in BitDefender. Turned that OFF and it appears to be fine now. Thanks!
We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

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