windows blue screen when entering Microsoft teams meeting


mhd

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windows blue screen when entering microsoft teams meeting
 

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My Computer

System One

  • OS
    Windows 10
There are no memory dump files, here's how to generate memory dump files.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
(In win 8 you can use the windows key "win" + "s")

Under the Advanced tab, click on the Startup and Recovery Settings button.


Ensure that Automatically restart is unchecked.


Under the Write Debugging Information header select Small memory dump (256 kB) in the drop down box (the 256kb varies). If you are on win 10 or Win 11 use "automatic memory dmp".


Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.


OK your way out.


Reboot if changes have been made.




If minidumps are still not being created, check these reasons as to why that may be happening


For dumps to be produced, The following should be correct




Page file must be on the same drive as your operating system


Page file base allocation size must be greater than installed physical RAM


Windows Error Reporting (WER) system service should be set to MANUAL


Set page file to system managed on the OS drive


Set system crash/recovery options to "kernel memory dump"


User account control must be running.


Sometimes SSD drives with older firmware do not create DMPS (update firmware)


Cleaner applications like Ccleaner delete DMP files so dont run them until you are fixed.




Bad Physical RAM may prevent the data from being saved and written to a file on reboot. If you suspect bad RAM run Memtest from this wiki




Full memory dumps can also be deleted (in win 7) if your HD space is under 25 gigs, but if you configured your system as the above suggests, you should not be generating full dumps.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Hi,
Think it's called black screen of death now not blue.
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
it's called black screen of death now not blue.
No matter what it's called or what color it is, (it can be pink as far as I'm concerned) it means trouble. If I see one certain parts of my anatomy draws up and a chill runs down my backbone. After 30 years of calling it blue, I still do, too. :eek1:
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
The BSOD bugchecks were WHEA 124.

These are almost always related to malfunctioning or incompatible hardware.


1) Make a new restore point:


2) Download and install:
a) HP Support Assistant | HP® Support
b) https://ftp.hp.com/pub/softpaq/sp141501-142000/sp141572.exe
c) https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138803.exe


3) The BIOS: Version/Date Insyde F.18, 3/15/2019

Using the HP support assistant update all drivers and upgrade the BIOS to the most up to date version.


4) Download and install:

Post images or share links of any updated drivers.

4) Download and install one of these temperature monitoring software:
Speccy
HWMonitor
Speedfan


5) Overnight plan to run the HP UEFI hardware diagnostics
Power on the computer > repetitively click F2 or F10 > open the HP UEFI hardware diagnostics > system > extensive > loop until error > the next day > click esc > take pictures > post images or share links displaying the tests performed with the results


6)Run:

Post a share link into this thread using one drive, drop box, or google drive.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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