windows blue screen when entering Microsoft teams meeting

windows blue screen when entering microsoft teams meeting

There are no memory dump files, here's how to generate memory dump files.



To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
(In win 8 you can use the windows key "win" + "s")

Under the Advanced tab, click on the Startup and Recovery Settings button.


Ensure that Automatically restart is unchecked.


Under the Write Debugging Information header select Small memory dump (256 kB) in the drop down box (the 256kb varies). If you are on win 10 or Win 11 use "automatic memory dmp".


Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.


OK your way out.


Reboot if changes have been made.




If minidumps are still not being created, check these reasons as to why that may be happening


For dumps to be produced, The following should be correct




Page file must be on the same drive as your operating system


Page file base allocation size must be greater than installed physical RAM


Windows Error Reporting (WER) system service should be set to MANUAL


Set page file to system managed on the OS drive


Set system crash/recovery options to "kernel memory dump"


User account control must be running.


Sometimes SSD drives with older firmware do not create DMPS (update firmware)


Cleaner applications like Ccleaner delete DMP files so dont run them until you are fixed.




Bad Physical RAM may prevent the data from being saved and written to a file on reboot. If you suspect bad RAM run Memtest from this wiki




Full memory dumps can also be deleted (in win 7) if your HD space is under 25 gigs, but if you configured your system as the above suggests, you should not be generating full dumps.

Hi,
Think it's called black screen of death now not blue.

ThrashZone said:

it's called black screen of death now not blue.

Click to expand...

No matter what it's called or what color it is, (it can be pink as far as I'm concerned) it means trouble. If I see one certain parts of my anatomy draws up and a chill runs down my backbone. After 30 years of calling it blue, I still do, too.

The BSOD bugchecks were WHEA 124.

These are almost always related to malfunctioning or incompatible hardware.


1) Make a new restore point:


2) Download and install:
a) HP Support Assistant | HP® Support
b) https://ftp.hp.com/pub/softpaq/sp141501-142000/sp141572.exe
c) https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138803.exe


3) The BIOS: Version/Date Insyde F.18, 3/15/2019

Using the HP support assistant update all drivers and upgrade the BIOS to the most up to date version.


4) Download and install:

Post images or share links of any updated drivers.

4) Download and install one of these temperature monitoring software:
Speccy
HWMonitor
Speedfan


5) Overnight plan to run the HP UEFI hardware diagnostics
Power on the computer > repetitively click F2 or F10 > open the HP UEFI hardware diagnostics > system > extensive > loop until error > the next day > click esc > take pictures > post images or share links displaying the tests performed with the results


6)Run:

Post a share link into this thread using one drive, drop box, or google drive.